2/10 Terrible
Chris
Traveled with family
Jul 24, 2024
Disliked: Cleanliness, property conditions & facilities
Roach infested!!!
We booked the barkada room.
We saw several cockroaches. When we went into the bathroom, they started scurrying as soon as we turned on the lights.
There were baby cockroaches everywhere, including on the bed and pillow. At first, we thought they were bed bugs so we started inspecting the mattresses. We pulled 1 bed away from the wall to take a closer look.
We had to step out for a bit. We notified the front desk of the situation. They said that they would report it and provide us feedback. (?) We had no idea what that was supposed to mean.
When we returned to our room, we noticed that someone had been in there without our prior knowledge or approval. The bed we had pulled out had been pushed back against the wall.
There were even more cockroaches this time. We saw over 20 in a short span. We took several pictures and videos. We spent a lot of time trying to kill all of them.
They had gotten into our bags. My sister had a transparent make-up case that was left open on a table and it had a few cockroaches in there. There were cockroaches in a hand-carry that had a zipper slightly open. There was even a dead cockroach in the fridge. Who knows if there were more in there?
We spent 3 hours going through our bags and at the same time, looking for another hotel. There was no way that we were going to stay there.
A cockroach even fell from the ceiling and landed on my nephew's face while we were going through our things.
We checked out as soon as we could.
Stay away!




Chris
Stayed 3 nights in Jul 2024