Novotel Goa Dona Sylvia Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Goa Dona Sylvia Hotel

Outdoor pool, open 7 AM to 7 PM, pool umbrellas, sun loungers
Exterior
Premium Suite | Living room | 42-inch LED TV with premium channels, TV
Premium Suite | Beach/ocean view
Sauna, steam room, hot stone massages, deep-tissue massages

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Spa
  • Room service
  • Gym
  • Laundry

Explore the area

Map
Cavelossim Road, Mobor, Cavelossim, Goa, 403 731
  • Cavelossim Beach
    5 min walk
  • Mobor Beach
    7 min drive
  • Varca Beach
    19 min drive
  • Goa (GOI-Dabolim)
    68 min drive

Room options

Villa, 1 King Bed, Pool View

  • Sleeps 4
  • 1 King Bed

Villa, 2 Twin Beds, Pool View

  • Sleeps 4
  • 2 Twin Beds

Executive Villa, 1 King Bed, Pool View

  • 322 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Suite

  • 570 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Executive Villa, 2 Twin Beds, Pool View

  • 322 sq ft
  • Sleeps 3
  • 2 Twin Beds

Premium Villa, 1 King Bed

  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Villa, 1 King Bed

  • 322 sq ft
  • Sleeps 3
  • 1 King Bed

Villa, 1 King Bed (Boutique)

  • 387 sq ft
  • Sleeps 4
  • 1 King Bed

Executive Villa, 2 Twin Beds

  • 322 sq ft
  • Sleeps 3
  • 2 Twin Beds

Villa, 2 Twin Beds (Boutique)

  • 388 sq ft
  • Sleeps 4
  • 2 Twin Beds

Similar properties

About the neighborhood

Cavelossim

When you stay at Novotel Goa Dona Sylvia Hotel in Cavelossim, you'll be near the beach and 5 minutes by foot from Cavelossim Beach. .This beach hotel is 20.2 mi (32.5 km) from Palolem Beach and 9.1 mi (14.6 km) from Colva Beach.

What's nearby

  • Cavelossim Beach - 5 min walk
  • Mobor Beach - 7 min drive
  • Varca Beach - 19 min drive
  • Cabo de Rama Fort - 24 min drive
  • Colva Beach - 40 min drive

Getting around

  • Curchorem Station - 26 min drive
  • Dabolim Airport (GOI) - 68 min drive

Restaurants

  • ‪Zest Cafe And Kitchen - ‬4 min drive
  • ‪Kinara Family Bar And Restaurant - ‬11 min walk
  • ‪Mike's Place - ‬1 min walk
  • ‪Joe's River Cove - ‬3 min drive
  • ‪Casa Lisboa - ‬4 min walk

About this property

Novotel Goa Dona Sylvia Hotel

Stylish beach retreat with outdoor pool
Novotel Goa Dona Sylvia Hotel offers 181 air-conditioned accommodations with minibars and safes. Memory foam beds feature Egyptian cotton sheets and premium bedding. LED televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, SUHAM SPA. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
Make yourself at home in one of the 181 air-conditioned rooms featuring minibars and LED televisions. Your memory foam bed comes with Egyptian cotton sheets. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature designer toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a fitness center. Additional features at this Mediterranean hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Grab dinner at Kebabs and Kurries, a restaurant that specializes in Indian cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Cavelossim? This hotel has 39751 square feet (3693 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Kebabs and Kurries - This fine-dining restaurant specializes in Indian cuisine and serves dinner only.
Seagull - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Mama Mia - This poolside steakhouse specializes in international cuisine and serves lunch and dinner. Open daily.
Amalia - This bar specializes in vegan cuisine. Open daily.
Tia Maria - This bar is located by the pool. Open daily.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Amalia
  • Kebabs and Kurries
  • Mama Mia
  • Seagull
  • Tia Maria

Things to do

  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center (39,751 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator
  • Tile flooring in room
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 3000.0 per night
Cribs (infant beds) are available for INR 1500.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: INR 3305 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: INR 1500.0 per night
  • Rollaway bed fee: INR 3000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 7 AM to 7 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Novotel Goa Dona Sylvia Resort Cavelossim
Novotel Goa Dona Sylvia Resort
Novotel Goa Dona Sylvia Cavelossim
Novotel Goa Dona Sylvia
Novotel Goa Dona Sylvia Resort (Opening October 2017)
Novotel Goa Dona Sylvia Resort (Opening Soon)
Novotel Goa Dona Sylvia
Novotel Goa Dona Sylvia Resort
Novotel Goa Dona Sylvia Hotel Hotel
Novotel Goa Dona Sylvia Hotel Cavelossim
Novotel Goa Dona Sylvia Hotel Hotel Cavelossim

Novotel Goa Dona Sylvia Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 68 out of 141 reviews" "
Rating 8 - Good. 55 out of 141 reviews" "
Rating 6 - Okay. 6 out of 141 reviews" "
Rating 4 - Poor. 5 out of 141 reviews" "
Rating 2 - Terrible. 7 out of 141 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Vivek

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1/10 Never recommended
We booked three rooms and a rental car in advance for a three-day stay, paying in full. **Day 1:** At check-in, the reception staff refused to give us the rooms we had booked near each other. Instead, they forced us into different, far-off locations because they had assigned our rooms to a company group that booked the same day. It took nearly two hours to check in, and the staff was unhelpful and uncooperative. How can they prioritize a last-minute company group over our pre-booked family trip? **Day 2:** With the company group checking out, they offered us an upgrade to rooms nearby, but the process took half a day, ruining our second day as we spent most of it moving rooms. We also faced issues with our rental car. Every time we left or returned to the property, a local rental union harassed us, insisting that only their cars were allowed. The resort's security seemed to side with them. When we raised our safety concerns with the resort reception, the staff again refused to assist. **Day 3 (Checkout):** Things escalated when our taxi driver arrived to pick us up. The resort security refused to let him in, leading to a heated argument with the union members. This frightened my family, especially my mom and kids. When we asked the resort reception for help, they refused, telling us to move our luggage outside the parking gate to board and offering no further assistance. It was shocking that they, as hosts, didn’t take responsibility for their guest Horrible experience
Stayed 3 nights in Aug 2024

2/10 Terrible

Kamrul

Stayed 2 nights in Jun 2024

8/10 Good

ajay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property , clean and very near to the beach. Nice swimming pool and big room. The food prices are on the higher side.
Stayed 3 nights in May 2024

8/10 Good

Richard

Stayed 1 night in Apr 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is nice, but needs some renovation in the rooms. Breakfast was excellent! The front desk costume service could be improved. I had a wonderful massage at the spa!
Stayed 1 night in Apr 2024

10/10 Excellent

Atul, Alpharetta

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast Buffet Servers were great taking care of customers. The welcome drink was local goan and was great . Staff was great
Stayed 1 night in Feb 2024

8/10 Good

Adi

Stayed 3 nights in Jan 2024

4/10 Poor

Dhaval

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Jan 2024

4/10 Poor

Rajesh

Liked: Cleanliness
Disliked: Property conditions & facilities
Wifi did not work in the room.
Stayed 3 nights in Dec 2023

8/10 Good

Shila

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at the Novotel Goa Dona Sylvia Hotel. Breakfasts were really good - very varied with both continental and Indian choices available. We came during a quiet period so lots of space around the pool which was well maintained. HOWEVER We arrived around 3am and had booked a family room which was supposed to accommodate 4 people. We were surprised to find only one large bed in the room and no preparations had been made for the family. When we questioned them about the room they advised that the window seat doubled up as a bed! It was certainly not a bed as the cushion was very hard and only a small person could sleep in that corner. I can't believe that we paid extra for a family room only to discover that our room was the same size as all the other ones! The staff were very friendly and helpful. Nothing was too much for them. They are a credit to the hotel which is why I was shocked to find out that the hotel's treatment of their staff was less that expected. There is a huge array of food available at the buffets throughout the day in the hotel. I asked a member of staff what happened to the food once the service was over and was advised that it is all thrown away and staff are not allowed to eat the leftover food. In this economic crisis, I find it heartbreaking that the hotel would treat their staff this way. They would rather throw away the food than offer it to their hardworking staff who make this hotel what it is today. Shame on them!
Stayed 7 nights in Oct 2023

10/10 Excellent

Sunil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Super se bhi upar
Stayed 4 nights in Oct 2023

8/10 Good

Glen

Liked: Property conditions & facilities
Property is okay no bad.
Stayed 1 night in Aug 2023

8/10 Good

Abhishek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Ian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Anil Kumar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location : awesome beach view resort , very neat and clean Room: awesome cottage type rooms, very open and nice feeling. Neat and clean room Food: very nice Staff : very polite and cooperative Restaurant: good food and good option
Stayed 4 nights in Jun 2023

2/10 Terrible

Kunal

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
First of all would like to highlight the check in time for the property is 3pm which is very very late. I was travelling with my family(wife and 1 year old kid) and reached Goa at 9am. From North Goa Airport to Hotel is around 1.5hrs.One can go ahead and book Goa Miles Taxi from airport to hotel which will cost around Rs 2500/-.We had requested the hotel for early check in, although when we reached the hotel they told us we are fully booked and asked us to explore the property. We did that but even after 3hrs they could not get us a single room for checkin.Finally they managed to get us a room at 2pm with so much hassle and constantly reminding them. Overall food is very good and the spread is nice althrough the rates are very steep. Room service-They don't care to take the phone call of guests.Had to call several times before someone answers the phone or have to connect through the reception. Room has all amenities but they are old. Lastly i would like to highlight that the hotel is surrounded by taxi union which don't allow outside taxi to come to the hotel and if you go to book taxi through hotel they charge around 2-2.5 times the actual cost. In our case they asked us to pay Rs 6000/- to MOPA Airport which is very steep. It's as if they are looting the guests in broad daylight with no cap on the pricing. Overall the stay was below expectations and it felt that they are short of staff and could not effectively manage all the guests.
Stayed 2 nights in Apr 2023

8/10 Good

Jatinder

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

Kennedy, Baltimore

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great. Breakfast at the seagull restaurant was busy and there were flies sitting on fresh cut fruits.
Stayed 1 night in Apr 2023

10/10 Excellent

Komal

Stayed 8 nights in Mar 2023

8/10 Good

Jaspaul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Some staff are exceptional, others need training
Stayed 5 nights in Mar 2023

10/10 Excellent

harsh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, beautiful beach
Stayed 3 nights in Feb 2023

8/10 Good

Suzanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good check in, very nice grounds. Room a little tired. Very close to beach. Extensive breakfast oprtions.
Stayed 1 night in Feb 2023

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property. It is used largely for weddings and corporate events. It can get very noisy with the heavy base music.
Stayed 11 nights in Jan 2023

10/10 Excellent

Kirat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good beach side resort. Cute little huts with two rooms each or a bungalow type hut with just one room in the ground floor. Great breakfast buffet and private access to the beach made it very convenient. The beach itself was amazing, very quiet. Many options to eat outside of the resort and it’s situated right across from a super market which was also very convenient.

10/10 Excellent

Shivani

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is good for a group vacation with clean private beach with less crowd and games room. The entire property is clean and mostly free of mosquitoes.