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Pensión Jade

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pensión Jade

Interior
Lobby lounge
Individually decorated, individually furnished, desk, blackout drapes
Exterior
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Calle de la Ronda, 16, Castro Urdiales, 39700
  • Ostende Beach
    5 min walk
  • Pedregal Seña Santiago
    7 min walk
  • Santa Maria Church
    10 min walk
  • Bilbao (BIO)
    36 min drive

Room options

View all photos for Standard Double Room Single Use, 1 Double Bed

Individually decorated, individually furnished, desk, blackout drapes

Standard Double Room Single Use, 1 Double Bed

  • 108 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Individually decorated, individually furnished, desk, blackout drapes

Standard Twin Room, 2 Twin Beds

  • 108 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

Individually decorated, individually furnished, desk, blackout drapes

Standard Double Room, 1 Double Bed

  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Twin Bed

Standard Single Room, 1 Twin Bed | Individually decorated, individually furnished, desk, blackout drapes

Standard Single Room, 1 Twin Bed

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Castro Urdiales

With a stay at Pensión Jade, you'll be centrally located in Castro Urdiales, just a 3-minute walk from Bay of Biscay and 5 minutes by foot from Ostende Beach. .This pension is 15.8 mi (25.4 km) from Port of Bilbao and 0.3 mi (0.5 km) from Pedregal Seña Santiago.
View more Pensions in Castro UrdialesOpens in a new window

What's nearby

  • Ostende Beach - 5 min walk - 0.3 miles
  • Pedregal Seña Santiago - 7 min walk - 0.4 miles
  • Santa Maria Church - 10 min walk - 0.6 miles
  • Cala de Cotolino - 7 min drive - 1.6 miles
  • Port of Bilbao - 21 min drive - 15.8 miles

Getting around

  • Abanto y Cierbana Putxeta Station - 19 min drive
  • Bilbao Airport (BIO) - 36 min drive

Restaurants

  • ‪Cafetería Dallas - ‬4 min walk
  • ‪La Goleta - ‬4 min walk
  • ‪Regma - ‬3 min walk
  • ‪Marisquería Alfredo - ‬6 min walk
  • ‪Sidreria Marcelo - ‬2 min walk

About this property

Pensión Jade

Pension in Castro Urdiales
Pensión Jade offers 12 accommodations with hair dryers and irons/ironing boards. These individually decorated and furnished accommodations include desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Castro Urdiales pension provides complimentary wireless Internet access. Housekeeping is provided daily.

Stay in one of 12 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include desks and irons/ironing boards, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Featured amenities include multilingual staff and luggage storage. Self parking (subject to charges) is available onsite.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 10 per day)

Family friendly

  • Crib (surcharge)

Conveniences

  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 10.0 per day

Property payment types

Important information

Optional extras

  • Self parking fee: EUR 10 per day
  • Crib (infant bed) fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Pensión Jade Motel Castro Urdiales
Pensión Jade Motel
Pensión Jade Castro Urdiales
Pensión Jade Pension
Pensión Jade Castro Urdiales
Pensión Jade Pension Castro Urdiales

Reviews

7.6

Good

Rating 10 - Excellent. 11 out of 24 reviews" "
Rating 8 - Good. 3 out of 24 reviews" "
Rating 6 - Okay. 6 out of 24 reviews" "
Rating 4 - Poor. 1 out of 24 reviews" "
Rating 2 - Terrible. 3 out of 24 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

George L

Stayed 4 nights in Feb 2024

10/10 Excellent

Peter, Kenai

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful. We did not mind the pack of AC in our room.
Stayed 1 night in Jul 2023

6/10 Okay

nuala

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

Danette

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small pension in Castro-Urdiales
Very limited space in Castro-Urdiales for pilgrims of the Camino de Santiago, so I booked this pension last-minute and it was perfect! Great location in town and to the Camino.
Stayed 1 night in Oct 2021

10/10 Excellent

Jose Ignacio Sanchez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendable y se encuentra en muy buena zona.
Stayed 2 nights in May 2024

6/10 Okay

Cynthia

Stayed 3 nights in Jan 2024

6/10 Okay

ESMERALDA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Sara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo más LAMENTABLE que me he encontrado nunca. Literalmente la atención al cliente NO EXISTE. He estado una semana intentando hablar con la dueña, y me ha cogido el teléfono un solo día para decirme de malas formas que se iba a duchar y que empezaba a atender a las 11, cosa que no fue así porque jamás volvió a responderme. Patético.
Stayed 1 night in Aug 2023

8/10 Good

Oihane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

María Pilar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

4/10 Poor

María Isabel

Liked: Cleanliness, staff & service
En pleno diciembre en la habitación hacía mucho frío y había poca ropa en la cama. No tenía encendida la calefacción. Noche fría

2/10 Terrible

Richard

Stayed 1 night in Oct 2022

10/10 Excellent

Mette

Stayed 1 night in Sep 2022

10/10 Excellent

Sylvie

Stayed 1 night in Aug 2022

8/10 Good

Rune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

6/10 Okay

Walter

Disliked: Staff & service
Mittelmäßig
So lala
Stayed 1 night in Sep 2021

6/10 Okay

Nathalie

Liked: Cleanliness, staff & service
Petite chambre
La chambre est très petite et bruyante. Du coup le lit est petit si on fait plus que 170 cmon dépasse. Sinon la personne que nous avons vu est avenante. Le parking est celui du port mais avec un meilleur prix.
Stayed 1 night in Sep 2021

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la propietaria Jade. Te hace sentir como en casa.Un encanto
Stayed 1 night in Feb 2021

10/10 Excellent

Maria dolores

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

En plein centre ville de. Bien situé avec plusieurs services autour
Stayed 1 night in May 2019

2/10 Terrible

Evelyn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BED BUGS AND DISHONEST STAFF!!!
I checked in here three days ago and, being a pilgrim, the first thing I do is check under the sheets for bedbugs. For the first time on any of my Camino, I find them! I take pictures. I show them to the woman in the reception. She pretends as if she's surprised but it was crystal clear that she was lying. She then says she understand if I don't want to stay and that I should call hotels.com for a refund. She then refuses to reply or talk to hotels.com for three whole days and then claims that I have never said anything about any bedbugs, but that I didn't want to stay in the room because it was...(wait for it)...TOO SMALL!!! When has a pilgrim who is used to sleeping in bunk beds with 30 other pilgrims ECER left a room they've already paid for because it was simply too SMALL? I've reported her to the council and the police and am going to email the albergues in Bilbao and Portugalete and ask them to warn pilgrims about her pension. Not only does she not care about that she spreads these bugs all over the Camino, makes pilgrims pay huge sums of money to sanitize their homes when they bring them with them, but she actually sinks so low as to LIE to keep a petty payment for a single room. And she has the Camino shell on her website. This woman has a religious symbol on her website in order to lure pilgrims in.... I'm so angry.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Buona pensione.vicino al centro.accogliente.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Buena atención y muy buena vocación para alguien Que busca habitación económica
Stayed 1 night in Aug 2018