With a stay at Radisson Hotel Casablanca Gauthier La Citadelle in Casablanca (Casablanca City Center), you'll be within a 5-minute drive of Place Mohammed V and United Nations Square. .This hotel is 1.5 mi (2.4 km) from Central Market of Casablanca and 1.8 mi (2.9 km) from Marina Casablanca.
What's nearby
Place Mohammed V - 14 min walk
United Nations Square - 2 min drive
Marina Casablanca - 3 min drive
Central Market of Casablanca - 3 min drive
Hassan II Mosque - 5 min drive
Getting around
Casablanca Mers Sultan Station - 5 min drive
Hassan II Avenue Station - 10 min walk
Mohammed V Airport (CMN) - 39 min drive
Restaurants
Au Four à Bois - 2 min walk
Holy Brunch - 5 min walk
Latium Pizzeria and Italian Restaurant - 4 min walk
Larsons - 1 min walk
Tiger House Club - 4 min walk
About this property
Radisson Hotel Casablanca Gauthier La Citadelle
Mediterranean Casablanca hotel in Casablanca City Center with 2 restaurants
Radisson Hotel Casablanca Gauthier La Citadelle offers 133 air-conditioned accommodations with minibars and complimentary bottled water. 35-inch LCD televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.
In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 133 air-conditioned rooms featuring minibars and LCD televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and bathrobes. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. This Mediterranean hotel also features complimentary wireless internet access and concierge services.
Grab a bite to eat at BRAISE, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
BRAISE - Onsite restaurant.
BLISS - Onsite cocktail bar. Open daily.
Languages
Arabic, English, French
Property amenities
Internet
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi
Parking and transportation
Free secured, uncovered valet parking on site
Food and drink
Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; MAD 150 for adults and MAD 75 for children
2 bars/lounges
2 restaurants
A coffee shop/cafe
Restaurants on site
BLISS
BRAISE
Things to do
Outdoor pool
Family friendly
Crib (surcharge)
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Outdoors
Outdoor furniture
Rooftop terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in public areas
Elevator (28 inch wide door)
Hardwood flooring in room
Smooth flooring in public areas
Smooth flooring in room
Stair-free path to entrance
Thin carpet in public areas
Thin carpet in room
Wheelchair accessible (may have limitations)
More
Designated smoking areas (fines apply)
Mediterranean architecture
Room amenities
Bedroom
Bedsheets provided
Crib (surcharge)
Rollaway/extra bed (surcharge)
Bathroom
Bathrobes
Free toiletries
Shower
Slippers
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
35-inch LCD TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
More
Air conditioning
Desk
Desk chair
Iron/ironing board
Laptop workspace
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
The following facilities or services will be unavailable from December 16 2024 to January 19 2025 (dates subject to change):
Swimming pool
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for MAD 400 per night
Cribs (infant beds) are available for MAD 0 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately MAD 150 for adults and MAD 75 for children
Fee for in-room wireless internet: MAD 0 per stay (rates may vary)
Crib (infant bed) fee: MAD 0 per night
Rollaway bed fee: MAD 400 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
Pool access available from 10:00 AM to 6:30 PM
No pets and no service animals are allowed at this property
Property is also known as
Radisson Hotel Casablanca Gauthier La Citadelle Hotel
Radisson Hotel Casablanca Gauthier La Citadelle Casablanca
Radisson Hotel Casablanca Gauthier La Citadelle Hotel Casablanca
Radisson Hotel Casablanca Gauthier La Citadelle Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 38 out of 75 reviews" "
10 - Excellent
38
Rating 8 - Good. 21 out of 75 reviews" "
8 - Good
21
Rating 6 - Okay. 11 out of 75 reviews" "
6 - Okay
11
Rating 4 - Poor. 3 out of 75 reviews" "
4 - Poor
3
Rating 2 - Terrible. 2 out of 75 reviews" "
2 - Terrible
2
9.2/10
Cleanliness
8.4/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
6/10 Okay
Yuan Soon
Traveled with group
Sep 22, 2024
Liked: Cleanliness, staff & service
Overall it’s not bad but for sure, it doesn’t give you a 5 star hotel feel. It provides the basic of what you need in a room but given the price point of usd 140-150 per night, I would expect more from the room size vs getting a basic average room.
Roof top bar restaurant is not bad. Service and food is good. The ground floor breakfast is at best average (do not expect too much from it).
I stayed at the hotel for 4 days during an extended trip to Morocco. The hotel is first class. From the moment I arrived I felt relaxed. All of the staff I encountered at reception, breakfast, room cleaning were all very friendly and helpful. The room allocated was spacious, cleaned very day and very comfortable. I ate breakfast at the hotel and there was a wide variety of food and drinks available. I used the gym in the hotel. It was well served with free weights etc. The rooftop pool area is small but could accommodate around 8/10 people max. I didn’t use the hotel for evening meals. The hotel is in a nice area but if you are looking to visit the Hassan II mosque I would suggest a taxi - €4 as opposed to the hour walk.
I rarely write a negative review because I try to see the good in everything and understand we are all humans doing our best. However, I need to write this so people who book manage their expectations. Do not expect good customer service and you will not be disappointed.
The pool area is tiny. That's ok but there are 8 chairs for the entire hotel. The staff service does not exist so the pool area is a disgusting mess by the middle of the day as nobody collects rubbish or puts out clean towels. I had to use my own bathroom towel at the pool. All the chairs are taken up by dirty towels so you don't know if they are free.
The girl at the tooftop restaurant is too obsessed with her own selfies for Instagram than taking your lunch order, but when it comes time to pay, that is a completely different story. After requesting to order lunch 3 times, they served nothing of what I ordered, the whole order was wrong but I just ate it rather than argue with the staff.
When I tried to put the cost of the meal on the room account they insisted on cash only. What sort of hotel is this?
After negotiating, they allowed me to pay by credit card. I of course had to go to my room to get the card.
Two minutes after being in my room someone was pounding on my door with a credit card machine demanding payment. NOT OK.
Whoever runs this hotel needs some intense training on how to do business. Upon checkout the Customer Service Manager tried to apologise to her credit. Do not recommend.
The hotel was nice and the staff was very friendly. The rooftop pool was cool and there is a live DJ every night at the rooftop bar. Nice place to hang out. I fully recommend it.
Le service dans les deux restaurants était impeccable. Les femmes de chambre aussi. Deux points négatifs, la climatisation n'a fonctionné que 50% du temps et le service à la réception. Les valets étaient aussi très sympathiques. La terrasse est magnifique !
I was disappointed from the moment I came to this hotel. I have stayed in previous Radisson Blue at other locations, and the difference is night and day. My daughters and I ate at the fancy hotel restaurant while we were waiting for the room to be ready. One of the plates ordered was not well cooked. The meet was chewy and my daughter couldn’t eat it. I called the server and he just apologised. Nothing was done to remedy the situation. I then went to the reception and specifically asked for a room not in-front of the elevator. To my surprise, the room was exactly in-front of the elevator. I go back down and ask the reception if a room change is possible. Instead, there’s attitude from reception staff and basically told these types of rooms are all infront of the elevator. There was no compassion and kindness. One of the receptionist stated this is the first time she receives negative feedback on a room. The room itself is super small, mattresses not as comfy (hard), and not for a three people, as described online. I travel a lot of work and stay at many hotels. By far, this is one of my worst experiences. Totally not worth the money you pay for it. The Radisson Blue in downtown Casa is so much better and much more professional. I thought the quality would be same but absolutely not. This hotel just opened, I hope staff can be a bit more accommodating and kind. It’s makes a world of difference.
Very clean and comfortable bed and room. Nice shower and design. Staff were very friendly and helpful. Hotel location was excellent being opposite the Arab League Park and various quality restaurant options. The breakfast options could increase, plus the gym is quite limited. Would stay again.
Martyn
Stayed 4 nights in May 2024
8/10 Good
Abdul
May 14, 2024
Liked: Cleanliness, staff & service
The hotel itself was great! When I stayed, it was recently opened so the cleanliness and service was wonderful. That being said, one of the main reasons I chose this location for a long layover was for the amenities. The rooftop was not open and they did not have the ability to serve alcohol yet, though it was advertised.