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Travelers Suites Orange Cartagena

3.0 star property

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Photo gallery for Travelers Suites Orange Cartagena

View from property
Front of property
Terrace/patio
Apartment, 2 Bedrooms | View from room
Studio (Apartment) | Balcony

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast included
  • Pool
  • Pet friendly
  • Housekeeping
  • Kitchen

Explore the area

View in a map
Cra 10 No 5a - 15 Castillo Grande, Cartagena, Bolivar, 130001
  • Place, Castillo Grande Beach
    ‪3 min walk‬
  • Place, Castillo Grande Beach Plaza
    ‪3 min walk‬
  • Place, Bocagrande Beach
    ‪13 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪25 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

Minibar, in-room safe, desk, iron/ironing board

Apartment, 2 Bedrooms

  • 689 sq ft
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Apartment, 3 Bedrooms

Minibar, in-room safe, desk, iron/ironing board

Apartment, 3 Bedrooms

  • 3 bedrooms
  • Partial ocean view
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Twin Bunk Bed

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About the neighborhood

Cartagena

With a stay at Travelers Suites Orange Cartagena in Cartagena (Castillogrande), you'll be within a 10-minute drive of Bocagrande Beach and Clock Tower. .This beach apartment is 0.1 mi (0.1 km) from Malecón Bahía de las Ánimas and 0.2 mi (0.3 km) from Castillo Grande Beach Plaza.
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What's nearby

  • Malecón Bahía de las Ánimas - 1 min walk - 0.1 miles
  • Castillo Grande Beach - 3 min walk - 0.2 miles
  • Castillo Grande Beach Plaza - 3 min walk - 0.2 miles
  • Bocagrande Beach - 13 min walk - 0.7 miles
  • Rio Cartagena Casino - 13 min walk - 0.7 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 13 min drive

Restaurants

  • ‪Restaurante DUNIA - ‬11 min walk
  • ‪M Cocina - ‬11 min walk
  • ‪BOKA Cocina y Bar - ‬11 min walk
  • ‪Las Chivas - ‬13 min walk
  • ‪Guatila - ‬15 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Travelers Suites Orange Cartagena

Beach fun in outdoor pool, near Bocagrande Beach
Travelers Suites Orange Cartagena offers 32 air-conditioned accommodations with minibars and safes. Rooms open to balconies. A pillow menu is available. Televisions come with cable channels. Accommodations at this 3-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the apartment include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 32 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this apartment include complimentary wireless internet access, concierge services, and wedding services.
Take advantage of the apartment's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary local cuisine breakfast is served daily.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cartagena? This apartment has 1076 square feet (100 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Guests are offered a complimentary local cuisine breakfast each morning. A complimentary manager's reception is offered each day.
Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Family friendly

  • Children stay free (see details)
  • Free crib

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Toaster

Dining

  • Free local cuisine breakfast available daily
  • Free daily manager's reception
  • Minibar
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Hair dryer
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Terrace

Laundry

  • Laundry facilities
  • Laundry service

Work spaces

  • 1,076 square feet of conference space
  • 24-hour business center
  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: COP 55,000 per pet per night

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Things to do

  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 20 floors
  • 32 units
  • Banquet hall

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 55000 per pet, per night
Welcoming dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 70000 per vehicle (one way)
  • Pet fee: COP 55000 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms

Property is also known as

Orange Suites Cartagena
Travelers Suites Orange
Travelers Suites Orange Aparthotel Cartagena
Travelers Suites Orange Cartagena
Travelers Suites Orange Cartagena Aparthotel
Travelers Suites Orange Aparthotel
Travelers Suites Orange Cartagena Cartagena
Travelers Suites Orange Cartagena Aparthotel
Travelers Suites Orange Cartagena Aparthotel Cartagena

Travelers Suites Orange Cartagena Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 78 out of 152 reviews
Rating 8 - Good. 42 out of 152 reviews
Rating 6 - Okay. 17 out of 152 reviews
Rating 4 - Poor. 5 out of 152 reviews
Rating 2 - Terrible. 10 out of 152 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Nancy

Traveled with family and small children, Traveled with family
Liked: Cleanliness
The kitchen in my apartment never worked, i notified the office and they didnt do anything about it. We rented 3 apartments and all of them had different issues. The elevators had some issues as well and just one was working.
Stayed 7 nights in Aug 2025

10/10 Excellent

miguel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Unlike a hotel,,these Aparta-Hotels come with a real kitchen including dishes, utensils, hardware, pams, coffee maker. Very clean, free breakfast great service. Beach is 2 blocks away. Fine dining and stores are 8 blocks away. Very safe neighborhood. People walk outside with their dogs, bikes and roller blades. Yes, I would stay there again.
Stayed 8 nights in Aug 2025

10/10 Excellent

Ellys, new jersey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Un lugar tranquilo fuera de todos los turitas
Stayed 3 nights in Aug 2025

4/10 Poor

Fred

The management located in the garage of the hotel was all about money and not about delivering good customer service. We reserved a five day stay online on Expedia and was given the option to pay at the hotel upon check in. We paid for five days at the hotel when we checked in. The managers (there were two men in the office who said that they were managers) took our payment for five days and purposely did not mentioned that they would charge us for the previous day that we reserved but could not check in. We reserved for five days, Sunday check in and check out on Saturday but actually checked in on Monday. At the end, the managers said that we reserved but did not show on Sunday so we needed to pay for an extra day. We were charged for a Sunday stay but did not stay at the hotel on Sunday. Since we planned to stay for five days we were forced to pay for an additional day. We paid for six days but only stayed for five days. We were not told in advance or at check in of this additional day charge and was sent an email on the day before check out telling us that we had to check out immediately or had to pay an additional day to remain at the hotel. As a family with children, we were put in a difficult take it or leave it position and were taken advantage of. We were ripped off by the managers. As visitors from the US, We would not recommend this hotel to any American visitors to Columbia.
Stayed 5 nights in Jul 2025

10/10 Excellent

Mathew

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Lamis

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place to stay
Stayed 18 nights in Mar 2025

8/10 Good

Claudia

Liked: Property conditions & facilities
Love this place, being there a couple times before. Easy checking in, staff is really nice and helpful.
Stayed 3 nights in Jan 2025

8/10 Good

Juan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice property Well located
Stayed 5 nights in Feb 2025

6/10 Okay

Rob

They give you no choice, but to wear a orange wristband for your entire stay and they charge you six thousand pesos per person for the wristbands, it says nowhere in the Expedia app when I booked online for the additional charges, The pool is a lot smaller than it looks in the photos, but nice view from the 20th floor…
Stayed 1 night in Oct 2024

10/10 Excellent

Rob

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Nancy

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Marussia

Traveled with family
Liked: Cleanliness, room comfort
Buena ubicación y los empleados son muy amables, también el desayuno es delicioso y en el piso 14 tienen una vista panorámica de la ciudad de Medellin. Good location and employee are so friendly also the breakfast are delicious and in the 14 floor have the panoramic view of the city of Medellin.
Stayed 3 nights in Sep 2024

6/10 Okay

Alberto M.

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Check-in process was very slow and the office was inside the parkade which seemed a little shady. There was no soap in the bathrooms which kept us from showering properly.
Stayed 1 night in Sep 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, property conditions & facilities
The only bad thing is they charge for “bands” to walk around the building
Stayed 6 nights in Jul 2024

10/10 Excellent

Priscilla

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location
Stayed 1 night in Jul 2024

8/10 Good

Priscilla

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment and view was amazing. We loved the location. I gave it a 4 star because of the lack of amenities. The pool was small, only had 4 lounge chairs, dining area small, breakfast variety not the greatest, and the elevator was small so wait time to the 20th floor (where pool and breakfast located) was long.
Stayed 4 nights in Jul 2024

10/10 Excellent

Zachary

Traveled with family
Liked: Cleanliness, room comfort
Good location. Fully load kitchen for cooking. Very clean. Great balcony.
Stayed 1 night in Apr 2024

6/10 Okay

Darlene

Traveled with family and small children
Liked: Amenities
No nos permitieron usar la lavadora y la secadora aún el apto teniendo disponible y fue una de las razones por las que reservamos.
Stayed 8 nights in Jul 2024

2/10 Terrible

Jesus

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The manager cancelled my reservation because was overbooked incorrectly Terrible reception services
Stayed 1 night in Mar 2024

10/10 Excellent

Jeannine

Liked: Property conditions & facilities
Excellent and quiet place
Stayed 3 nights in Jun 2024

8/10 Good

Steve

Liked: Property conditions & facilities
Good
Stayed 4 nights in Jun 2024

8/10 Good

Raúl E

Liked: Cleanliness, room comfort
Todo muy bien, excepto el drenaje de la ducha tapado.
Stayed 4 nights in Jun 2024

6/10 Okay

LUIS

Traveled with family
Apartment has many maintenance issues that could be solved Sheets and mattresses were not comfortable at all
Stayed 1 night in Jun 2024

8/10 Good

Edgardo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good Location. Good value for 2 bedroom with patio; good breakfast.
Stayed 2 nights in May 2024

8/10 Good

Arturo

Traveled with family
Liked: Cleanliness
Stayed 9 nights in Apr 2024