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Sofitel Legend Santa Clara Cartagena

5.0 star property

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Photo gallery for Sofitel Legend Santa Clara Cartagena

Exterior
Property video
Indoor wedding
Exterior
2 restaurants, breakfast served

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
$412
$412 nightly
$412 total
Jan 25 - Jan 26

Explore the area

View in a map
Calle Del Torno, 39 - 29, Barrio San Diego, Cartagena, Bolivar, 130001
  • Place, Walls of Cartagena
    ‪2 min walk‬
  • Place, Clock Tower
    ‪8 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪11 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪8 min drive‬

Room options

View all photos for Classic Room, 1 King Bed (Interior view)

Premium bedding, down comforters, minibar, in-room safe

Classic Room, 1 King Bed (Interior view)

9.0 out of 10
Wonderful
(27 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed
  • Garden view

View all photos for Suite, 1 King Bed (Duplex, Colonial Area, Butler Service)

Suite, 1 King Bed (Duplex, Colonial Area, Butler Service) | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed (Duplex, Colonial Area, Butler Service)

10.0 out of 10
Exceptional
(4 reviews)
  • 753 sq ft
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Imperial Amaral Suite, 1 King Bed, Terrace, Ocean View

Imperial Amaral Suite, 1 King Bed, Terrace, Ocean View | Premium bedding, down comforters, minibar, in-room safe

Imperial Amaral Suite, 1 King Bed, Terrace, Ocean View

  • 2325 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Ocean view

View all photos for Suite, 1 King Bed, Terrace, Sea View (Grau Suite)

Suite, 1 King Bed, Terrace, Sea View (Grau Suite) | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed, Terrace, Sea View (Grau Suite)

  • 786 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Ocean view

View all photos for Junior Suite, 1 King Bed (Colonial)

Junior Suite, 1 King Bed (Colonial) | Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed (Colonial)

10.0 out of 10
Exceptional
(1 review)
  • 506 sq ft
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Suite, 1 King Bed, Ocean View (Legend Suite)

Suite, 1 King Bed, Ocean View (Legend Suite) | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed, Ocean View (Legend Suite)

10.0 out of 10
Exceptional
(1 review)
  • 786 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace (Spa, Butler Service)

Suite, 1 King Bed, Terrace (Spa, Butler Service) | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed, Terrace (Spa, Butler Service)

  • 786 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Garden view

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View (Butler Service)

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed, Balcony, Ocean View (Butler Service)

10.0 out of 10
Exceptional
(5 reviews)
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Ocean view

View all photos for Presidential Suite, 1 King Bed (Butler Service)

Presidential Suite, 1 King Bed (Butler Service) | Premium bedding, down comforters, minibar, in-room safe

Presidential Suite, 1 King Bed (Butler Service)

  • 2260 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View (Butler Service)

Deluxe Room, 1 King Bed, Ocean View (Butler Service) | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Ocean View (Butler Service)

8.8 out of 10
Excellent
(3 reviews)
  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, Garden View

Superior Room, 1 King Bed, Balcony, Garden View | Premium bedding, down comforters, minibar, in-room safe

Superior Room, 1 King Bed, Balcony, Garden View

8.6 out of 10
Excellent
(34 reviews)
  • 366 sq ft
  • Sleeps 3
  • 1 King Bed
  • Garden view

View all photos for Superior Twin Room, 2 Twin Beds, Balcony, Garden View

Superior Twin Room, 2 Twin Beds, Balcony, Garden View | Premium bedding, down comforters, minibar, in-room safe

Superior Twin Room, 2 Twin Beds, Balcony, Garden View

8.0 out of 10
Very good
(6 reviews)
  • 366 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Garden view

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About the neighborhood

Cartagena

With a stay at Sofitel Legend Santa Clara Cartagena, you'll be centrally located in Cartagena, steps from Fine Arts and within a 10-minute walk of Clock Tower. .This family-friendly resort is 0.7 mi (1.1 km) from Republik Bank and 0.7 mi (1.1 km) from San Pedro Claver Church and Convent.
View more Resorts in CartagenaOpens in a new window

What's nearby

  • Walls of Cartagena - 2 min walk - 0.1 miles
  • Las Bovedas - 3 min walk - 0.2 miles
  • Clock Tower - 8 min walk - 0.4 miles
  • Cartagena de Indias Convention Center - 11 min walk - 0.6 miles
  • San Pedro Claver Church and Convent - 12 min walk - 0.7 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 16 min drive

Restaurants

  • ‪La Cevicheria - ‬1 min walk
  • ‪Sofitel Santa Clara - ‬1 min walk
  • ‪Restaurante Carmen - ‬2 min walk
  • ‪Da Prieto - ‬1 min walk
  • ‪La Magnolia Rooftop - ‬1 min walk

About this property

Sofitel Legend Santa Clara Cartagena

Historic resort with 2 restaurants, steps from Fine Arts
Sofitel Legend Santa Clara Cartagena offers 125 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas and include dining tables. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Make yourself at home in one of the 125 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a hot tub, and a steam room. This Colonial resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at El Claustro, one of the resort's 2 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Children aged 11 and younger eat free breakfast.
Featured amenities include wired internet access (surcharge), a business center, and express check-in. Planning an event in Cartagena? This resort has 3531 square feet (328 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Children aged 11 and younger eat free breakfast.
El Claustro - This restaurant serves breakfast, lunch, and dinner.
1621 Restaurant - This fine-dining restaurant serves lunch and dinner. Open daily.
Jardin Santa Clara - This restaurant overlooks the garden. Open daily.
24-hour room service is available.

Awards and affiliations

Sofitel Legend Santa Clara Cartagena is listed in the 2021 Travel + Leisure 500.
The property is a member of Historic Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 20 per night)
  • Available in some public areas: Free WiFi; wired internet (USD 20 per night)

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 35 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • 1621 Restaurant
  • El Claustro
  • Jardin Santa Clara

Things to do

  • Bicycle rentals
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Shopping
  • Steam room
  • Wine tasting room
  • Yoga classes

Family friendly

  • Dining table
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,531 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Facials
  • Hydrotherapy
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)

More

  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Dining table
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are available for USD 200.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 35 per person
  • Fee for in-room wired internet: USD 20 per night (rates may vary)
  • Fee for wired internet in public areas: USD 20 per night (rates may vary)
  • Airport shuttle fee: USD 49 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cartagena Santa Clara
Cartagena Sofitel Santa Clara
Santa Clara Cartagena
Sofitel Legend Cartagena Santa Clara
Sofitel Legend Santa Clara
Sofitel Legend Santa Clara Cartagena
Sofitel Legend Santa Clara Hotel
Sofitel Legend Santa Clara Hotel Cartagena
Sofitel Santa Clara
Sofitel Santa Clara Cartagena
Sofitel Hotel Santa Clara
Sofitel Santa Clara Hotel Cartagena
Sofitel Legend Santa Clara Cartagena Hotel
Sofitel Cartagena
Cartagena Sofitel
Sofitel Legend Santa Clara Cartagena Resort
Sofitel Legend Santa Clara Resort
Sofitel Legend Santa Clara Cartagena Resort
Sofitel Legend Santa Clara Cartagena Cartagena
Sofitel Legend Santa Clara Cartagena Resort Cartagena

Sofitel Legend Santa Clara Cartagena Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 798 out of 1000 reviews
Rating 8 - Good. 142 out of 1000 reviews
Rating 6 - Okay. 34 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

4/10 Poor

Luis

Stayed 5 nights in Oct 2023

10/10 Excellent

Andres

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
YASON WAS AMAZING AT THE DOORBELL SERVICE
Stayed 3 nights in Sep 2025

10/10 Excellent

Stas

Stayed 2 nights in Oct 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2025

10/10 Excellent

Osvanny

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean , great customer service!
Stayed 3 nights in Sep 2025

8/10 Good

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sofitel is a really good hotel within the Walled City. The staff are excellent; I cant recall everyone’s name (and I really wish that I could) but Miguel our butler was top notch. Everyone greets you with a smile and are ready to assist. We were upgraded to a high floor with nice room and great view. There was a slight mixup with the room but we were assisted every step of the way and provided with a free lunch while they rectified the situation and placed our luggage inside of the room. The breakfast at El jardin was good with some delicious coffee. Only two cons; one is after some time you can smell the sewage in the bathroom and the shower sprays water all over the bathroom floor. The Sofitel is within walking distance of everything and you’ll want to stay here if you desire peace and quiet especially after midnight.
Stayed 5 nights in Sep 2025

10/10 Excellent

Ashley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This unique historical hotel offers a perfect blend of charm and character, set around a central courtyard with lush greenery and the soothing sounds of chirping birds. The rooms are modern, clean, and comfortable, providing a relaxing space to unwind. The delicious breakfast buffet is a highlight with freshly cut local fruits and juices—must have a coconut lemonade! Located conveniently within walking distance to the best restaurants in the Walled City, it’s an ideal spot to explore Cartagena. The staff are friendly and helpful. A wonderful retreat for anyone looking to relax and enjoy the beauty of this vibrant city.
Stayed 1 night in Sep 2025

8/10 Good

Abel, miami

Liked: Cleanliness, staff & service, property conditions & facilities
Tremendo servicio y buena calidad.. Muy Bueno
Stayed 4 nights in Sep 2025

10/10 Excellent

Michelle

Stayed 1 night in Sep 2025

10/10 Excellent

Marckenson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was simply amazing from staff, food and amenities.
Stayed 4 nights in Jun 2025

10/10 Excellent

Tyler

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Armando J

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This beautiful hotel boasts an excellent location, extremely friendly staff, and very well-equipped rooms. It offers excellent services such as a spa, pool, and gym. The breakfast is delicious. Highly recommended.
Stayed 2 nights in Sep 2025

8/10 Good

Jaime

Stayed 2 nights in Aug 2025

10/10 Excellent

Luis X Amezcua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a unique experience due to the nature of this hotel property being in the heart of the city of Cartagena! I truly love this property and it’s amenities. I would go back in a heartbeat!
Stayed 1 night in Aug 2025

10/10 Excellent

Jaime E

Stayed 1 night in Aug 2025

10/10 Excellent

George, Riverview

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very warm, welcoming and professional. The room and facilities are very nice, but we had a few issues with plumbing fixture in the bathroom and water pressure. Other than those issues, everything was excellent. Rooms were maintained well during visit. The hotel restaurants (Jardin and 1612) and bar onsite were excellent. Great stay overall and I do recommend.
Stayed 5 nights in Aug 2025

4/10 Poor

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities

We expected more

The facilities are nice and well-maintained. The rooms are comfortable, but for the price—twice that of similar hotels—they are basic. We were disappointed with the VIP service for Hotels.com, as we were assigned one of only three or four rooms in the entire hotel without a balcony.
Stayed 2 nights in Aug 2025

10/10 Excellent

kathryn

Stayed 2 nights in Aug 2025

10/10 Excellent

Wilmer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The style is very nice also the service
Stayed 3 nights in Aug 2025

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Ken

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and good experience. The only challenge is the double occupancy rooms are let’s say “unique”
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Ana

Stayed 2 nights in Jul 2025

10/10 Excellent

Lianne Skye

Liked: Cleanliness, staff & service, property conditions & facilities
I will definitely come back! Worth the money, customer service is excellent and wonderful location, facilities and breakfast food! I couldn’t recommend this enough, don’t think twice about it, just book it!
Stayed 7 nights in Jul 2025

10/10 Excellent

Salvio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025