Sofitel Legend Santa Clara Cartagena

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sofitel Legend Santa Clara Cartagena

Outdoor pool, pool umbrellas
Imperial Amaral Suite, 1 King Bed, Terrace, Ocean View | Bathroom | Free toiletries, hair dryer, bathrobes, slippers
Indoor wedding
Aerial view
Turkish bath, body treatments, hydrotherapy, aromatherapy, facials

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Parking included
  • Hot Tub

Explore the area

Map
Calle Del Torno, 39 - 29, Barrio San Diego, Cartagena, Bolivar, 130001
  • Plaza de San Diego
    1 min walk
  • House of Gabriel Garcia Marquez
    2 min walk
  • Centro Comercial La Serrezuela
    3 min walk
  • Cartagena (CTG-Rafael Núñez Intl.)
    16 min drive

Room options

Suite, 1 King Bed (Duplex, Colonial Area, Butler Service)

  • 753 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed (Colonial)

  • 506 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Terrace (Spa, Butler Service)

  • 786 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Ocean View (Legend Suite)

  • 786 sq ft
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed (Butler Service)

  • 2260 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Ocean View (Butler Service)

  • 560 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Ocean View (Butler Service)

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

Imperial Amaral Suite, 1 King Bed, Terrace, Ocean View

  • 2325 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Terrace, Sea View (Grau Suite)

  • 786 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed (Interior view)

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Balcony, Garden View

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Twin Room, 2 Twin Beds, Balcony, Garden View

  • 366 sq ft
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About the neighborhood

Cartagena

With a stay at Sofitel Legend Santa Clara Cartagena, you'll be centrally located in Cartagena, steps from Fine Arts and within a 10-minute walk of Clock Tower. .This family-friendly resort is 0.9 mi (1.4 km) from Republik Bank and 0.9 mi (1.5 km) from San Pedro Claver Church and Convent.

What's nearby

  • Walls of Cartagena - 5 min walk
  • Clock Tower - 7 min walk
  • San Pedro Claver Church and Convent - 11 min walk
  • Cartagena de Indias Convention Center - 14 min walk
  • San Felipe de Barajas Castle - 5 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 16 min drive

Restaurants

  • ‪Juan Del Mar Pizzeria Goumert - ‬1 min walk
  • ‪La Juma Barr Cartagena - ‬1 min walk
  • ‪La Cevicheria - ‬1 min walk
  • ‪Uma - ‬2 min walk
  • ‪Restaurante Carmen Cartagena - ‬2 min walk

About this property

Sofitel Legend Santa Clara Cartagena

Colonial Cartagena resort in Cartagena Walled City with 2 restaurants
Sofitel Legend Santa Clara Cartagena offers 125 air-conditioned accommodations with iPod docking stations and minibars. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Make yourself at home in one of the 125 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a spa tub, and a steam room. This Colonial resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at El Claustro, one of the resort's 2 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include wired internet access (surcharge), a business center, and express check-in. Planning an event in Cartagena? This resort has 3531 square feet (328 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
El Claustro - This restaurant serves breakfast, lunch, and dinner.
1621 Restaurant - This fine-dining restaurant serves lunch and dinner. Open daily.
Jardin Santa Clara - This restaurant overlooks the garden. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Sofitel Legend Santa Clara Cartagena is listed in the 2021 Travel + Leisure 500.
The property is a member of Historic Hotels of the World.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 20 per night)
  • Available in some public areas: Free WiFi; wired internet (USD 20 per night)

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 25 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • 1621 Restaurant
  • El Claustro
  • Jardin Santa Clara

Things to do

  • Bicycle rentals
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping
  • Spa tub
  • Steam room
  • Wine tasting room
  • Yoga classes

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,531 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Facials
  • Hydrotherapy
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)

More

  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 200.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 25 per person
  • Fee for in-room wired internet: USD 20 per night (rates may vary)
  • Fee for wired internet in public areas: USD 20 per night (rates may vary)
  • Airport shuttle fee: USD 26 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cartagena Santa Clara
Cartagena Sofitel Santa Clara
Santa Clara Cartagena
Sofitel Legend Cartagena Santa Clara
Sofitel Legend Santa Clara
Sofitel Legend Santa Clara Cartagena
Sofitel Legend Santa Clara Hotel
Sofitel Legend Santa Clara Hotel Cartagena
Sofitel Santa Clara
Sofitel Santa Clara Cartagena
Sofitel Hotel Santa Clara
Sofitel Santa Clara Hotel Cartagena
Sofitel Legend Santa Clara Cartagena Hotel
Sofitel Cartagena
Cartagena Sofitel
Sofitel Legend Santa Clara Cartagena Resort
Sofitel Legend Santa Clara Resort
Sofitel Legend Santa Clara Cartagena Resort
Sofitel Legend Santa Clara Cartagena Cartagena
Sofitel Legend Santa Clara Cartagena Resort Cartagena

Sofitel Legend Santa Clara Cartagena Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 738 out of 931 reviews" "
Rating 8 - Good. 133 out of 931 reviews" "
Rating 6 - Okay. 35 out of 931 reviews" "
Rating 4 - Poor. 15 out of 931 reviews" "
Rating 2 - Terrible. 10 out of 931 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Hector

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Right in the heart of the old town. Decent size rooms with good size balcony, bathrooms in need of updating, low water pressure in shower, no cold water in the sink. Most staff are attentive & polite with the exception of Ingrid at breakfast - who could improve her attitude when customers order items not included in the standard breakfast. Otherwise, good overall experience.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encantó este hotel, estuve alojado con mi esposa una noche, el servicio fue excelente, la comida, las instalaciones coloniales y modernas, las cortesías, definitivamente volveríamos.
Stayed 1 night in Sep 2024

10/10 Excellent

Maida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best experience at this hotel. Staff and service was amazing and friendly.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ronald

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay!
Stayed 1 night in Sep 2024

10/10 Excellent

Mariela, Boca Raton

Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

CLAUDIA, bronx

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, the staff is very helpful and attentive to all guests needs. Breakfast is huge with everything you need and more, food delicious.
Stayed 2 nights in Sep 2024

10/10 Excellent

Marileyni

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and luxurious service
Stayed 4 nights in Aug 2024

10/10 Excellent

Henry Evans Thomas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An absolutely incredible place to stay! The staff and facilities were beyond helpful. They remember your name. They take care of all of your needs, they constantly offer their services for you. The food and drinks were superb. Of course, it is in the heart of the walled city so everything is convenient! Will definitely stay there again!
Stayed 5 nights in Aug 2024

10/10 Excellent

Fernando

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Monique, Kew Gardens

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lush gardens & huge pool were a joy. The rooftop bar overlooking the water was a great place to relax with a cocktail before dinner. The spa was very relaxing.
Stayed 5 nights in Jul 2024

8/10 Good

Steven

Disliked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

8/10 Good

Dennis

Stayed 3 nights in Jul 2024

10/10 Excellent

Stephen G

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One of the nicest places we have ever stayed! Beautiful, amazing breakfast buffet, 1621 Restaurant was wonderful, plus a perfect spa day. We will absolutely be back. The best customer service!
Stayed 3 nights in Jul 2024

8/10 Good

Juan, Medellin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The overall service is good, but the price/what you get relationship is not worth it. The hotel price tag is for 5 star luxury hotel… in this case the towels, amenities are not of one. The service is good but many of the employees said they weren’t paid extra hours so if the bar closes at 12 they stop service at 11. The staff is friendly and helpful. The hotel is located in a convenient place, walkable from any point of the walled city. The offer at the pool is very limited (not good). For being a Sofitel and a luxury hotel, lacks the magic of being at a good hotel. I think the savings they are implementing are not worth it.
Stayed 2 nights in Jul 2024

10/10 Excellent

milciades

Liked: Property conditions & facilities
A
Stayed 3 nights in Jul 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in Cartagena! Right in the heart of the walled city . Walking distance to restaurants, bars, coffee shops and markets. Rooms were very clean and spacious. Pool area was very nice. The restaurants were also very good. Breakfast buffet served traditional Colombian food along with variety of meats, eggs and pastries. Lunch and dinner also had good options. The drinks were good. Attended a wedding there which was a great venue and time for all of the guests. Staff was friendly. Highly recommend!
Stayed 7 nights in Jul 2024

10/10 Excellent

Onnier

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jeffrey James

Stayed 1 night in Jul 2024

10/10 Excellent

Ramie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 5 nights in Jul 2024

10/10 Excellent

Juan, Miami

Stayed 2 nights in Jul 2024

10/10 Excellent

Beth

Lovely, great staff, fabulous food
Stayed 7 nights in Jun 2024

10/10 Excellent

gonzalo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel!! Excelente ubicación y servicios!!buena piscina y spa muy muy recomendable
Stayed 2 nights in Jul 2024