Hotel Santa Alejandria

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Santa Alejandria

Interior entrance
Interior entrance
Staircase
Hallway
Lobby sitting area

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Calle de la Cruz No. 9 – 42, Cartagena, Bolivar, 130001
  • Plaza de San Diego
    4 min walk
  • Centro Comercial La Serrezuela
    4 min walk
  • Clock Tower
    5 min walk
  • Cartagena (CTG-Rafael Núñez Intl.)
    9 min drive

Room options

Twin Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

Double Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Suite

  • Sleeps 4
  • 1 King Bed

Economy Double Room without window, First Floor

  • Sleeps 2
  • 1 Double Bed

Similar properties

About the neighborhood

Cartagena

A stay at Hotel Santa Alejandria places you in the heart of Cartagena, within a 15-minute walk of Clock Tower and Cartagena de Indias Convention Center. .This hotel is 1.9 mi (3.1 km) from Bocagrande Beach and 22.8 mi (36.8 km) from Blanca Beach.

What's nearby

  • Clock Tower - 5 min walk - 0.3 miles
  • Walls of Cartagena - 7 min walk - 0.4 miles
  • Cartagena de Indias Convention Center - 11 min walk - 0.6 miles
  • San Felipe de Barajas Castle - 16 min walk - 0.9 miles
  • Bocagrande Beach - 11 min drive - 2.0 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 9 min drive

Restaurants

  • ‪Amasa - ‬1 min walk
  • ‪Quero Arepa - ‬2 min walk
  • ‪Townhouse Rooftop - ‬3 min walk
  • ‪Restaurante La Mulata - ‬2 min walk
  • ‪Restaurante La Tinaja - ‬6 min walk

About this property

Hotel Santa Alejandria

Hotel with a 24-hour front desk, a short walk to Clock Tower
Hotel Santa Alejandria offers 14 accommodations with safes and complimentary toiletries. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers.

This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

Make yourself at home in one of the 14 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and blackout drapes/curtains, as well as phones with free local calls.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Take advantage of the hotel's room service (during limited hours).
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available on request).
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 10:00 PM on request

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for COP 60000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 50000 per vehicle (one-way)
  • Rollaway bed fee: COP 60000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parents traveling with a child under 18 must present the child's identity card upon check-in. If only one parent or legal guardian is traveling with the child, that parent or legal guardian must also present a notarized consent of travel signed by both parents.

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Santa Alejandria Cartagena
Hotel Santa Alejandria
Santa Alejandria Cartagena
Santa Alejandria
Hotel Santa Alejandria Hotel
Hotel Santa Alejandria Cartagena
Hotel Santa Alejandria Hotel Cartagena

Hotel Santa Alejandria Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 205 out of 532 reviews" "
Rating 8 - Good. 210 out of 532 reviews" "
Rating 6 - Okay. 65 out of 532 reviews" "
Rating 4 - Poor. 26 out of 532 reviews" "
Rating 2 - Terrible. 26 out of 532 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not a typical three star hotel in america. But I loved the experience. Definitely buy the most expensive room. But you're close to everything in the historic old city. The stuff is extremely helpfull. If you're looking for luxury that's not your place. If you are looking for authenticity I would highly recommend it.
Stayed 2 nights in Aug 2024

4/10 Poor

D

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This hotel has charm. But it was just a little too rustic for us. There was no soap in the washroom, only one towel for two people, the toilet didn’t work properly and no bedspread (although we found a very thin blanket like you’d use for airplane travel). The toilet was right under the sink so you have to feel around in the 1” gap to flush. It would have been helpful to indicate that there is no elevator. There was a nice balcony outside our room, accessible from the hall. Unfortunately, our room faces onto the street so while it had a great view into the neighbourhood, it was a little loud. We ended up checking into another hotel, and were told to contact the manager via WhatsApp, which we did a few days ago. But it’s been crickets ever since.
Stayed 3 nights in Aug 2024

8/10 Good

Michael, SEATTLE

Liked: Cleanliness, staff & service, property conditions & facilities
The first night we had a room not exactly as advertised off of the main lobby. It smelled of humidity and cleaning solution and the smell did not leave. We requested another room immediately and we were accommodated to a room upstairs (more as advertised) for second night. Rooms quite basic and small but what we needed. Breakfast ok. And we were greeted with drinks. So some plus and minus. Staff accommodating. Overall ok.
Stayed 2 nights in Aug 2024

10/10 Excellent

krishna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Minca
Stayed 2 nights in Aug 2024

10/10 Excellent

Kristel, Issaquah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Premium location
Stayed 1 night in Jul 2024

4/10 Poor

Deanna

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

8/10 Good

MICHAEL, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Blaine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just had another great stay. Excellent staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Blaine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here before. Very friendly staff. Very clean, and the location is awesome.
Stayed 1 night in Jun 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs with excellent location
Stayed 2 nights in Jun 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great oasis with excellent location. Friendly staff
Stayed 2 nights in Jun 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cordial la gente y lindo el hotel.
Stayed 7 nights in May 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Amazing location, perfect value for money, excellent staf. Wifi is great, airconditioning good, warm showers.
Stayed 3 nights in May 2024

10/10 Excellent

gurpreet, jackson heights

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Everything is close by. Clothing stores in front and to the left and right of the property. Grocery store at the corner (30 second walk). Bell tower 4 blocks away. Very safe and touristy area. Free breakfast in the morning. WiFi and air conditioning is perfect. Bed and shower are good. To be in the heart of it all at such an excellent price makes it even better! I will be back soon!
Stayed 3 nights in May 2024

10/10 Excellent

Agata

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location. Everyone was so kind and helpful, breakfast was delicious. There’s AC in the room and it was lifesaving.
Stayed 1 night in May 2024

8/10 Good

Sayed

Staff is super nice and helpful. Rooms are quite but I would rate this hotel 2 Star due to my own experience.
Stayed 1 night in May 2024

4/10 Poor

Brandon

Stayed 1 night in May 2024

8/10 Good

James

Liked: Cleanliness, staff & service
They have hot water and a good breakfast that is included. Good location. Very economical
Stayed 5 nights in Apr 2024

10/10 Excellent

MARGARETA

Stayed 1 night in Apr 2024

4/10 Poor

Mineshkumar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a clean housekeeping
Stayed 1 night in Mar 2024

10/10 Excellent

William

Stayed 1 night in Mar 2024

6/10 Okay

Oliver

Liked: Staff & service, property conditions & facilities
It was a nice property, could use a bit of a cleaning, and we didn’t have any toilet paper. However staff were very friendly and area was safe, would stay here again for the price
Stayed 1 night in Mar 2024

8/10 Good

Lynette

Stayed 1 night in Feb 2024

2/10 Terrible

Soren

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024