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Bastión Luxury Hotel

4.5 star property

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Photo gallery for Bastión Luxury Hotel

Courtyard
Lobby
Aerial view
Children's area
Outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
$318
$318 nightly
$318 total
Feb 23 - Feb 24

Explore the area

View in a map
Calle del Sargento No. 6-87, Cartagena, Bolivar, 130001
  • Place, Walls of Cartagena
    ‪3 min walk‬
  • Place, Clock Tower
    ‪5 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪8 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, blackout drapes

Standard Room

10.0 out of 10
Exceptional
(12 reviews)
  • 333 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds | Premium bedding, in-room safe, desk, blackout drapes

Standard Twin Room, 2 Double Beds

9.6 out of 10
Exceptional
(11 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium Room | Premium bedding, in-room safe, desk, blackout drapes

Premium Room

9.0 out of 10
Wonderful
(10 reviews)
  • 370 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room with access to Beach Club Makani (Tierrabomba).

Deluxe Room with access to Beach Club Makani (Tierrabomba). | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room with access to Beach Club Makani (Tierrabomba).

9.8 out of 10
Exceptional
(6 reviews)
  • 388 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Suite

Classic Suite | Jetted tub

Classic Suite

10.0 out of 10
Exceptional
(1 review)
  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Suite

Luxury Suite | Premium bedding, in-room safe, desk, blackout drapes

Luxury Suite

  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Cartagena

With a stay at Bastión Luxury Hotel in Cartagena (Cartagena Walled City), you'll be steps from Santo Toribio Church and 4 minutes by foot from Walls of Cartagena. .This luxury hotel is 0.9 mi (1.5 km) from San Pedro Claver Church and Convent and 1.8 mi (2.8 km) from Cartagena de Indias Convention Center.

What's nearby

  • Walls of Cartagena - 3 min walk - 0.2 miles
  • Clock Tower - 5 min walk - 0.3 miles
  • Cartagena de Indias Convention Center - 8 min walk - 0.4 miles
  • Bolivar Square - 8 min walk - 0.5 miles
  • San Pedro Claver Church and Convent - 9 min walk - 0.5 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 16 min drive

Restaurants

  • ‪Pezetarian - ‬2 min walk
  • ‪Los Tacos Del Gordo - ‬2 min walk
  • ‪Mistura - ‬1 min walk
  • ‪Townhouse Rooftop - ‬2 min walk
  • ‪Restaurante Carmen - ‬1 min walk

About this property

Bastión Luxury Hotel

Luxury hotel with a full-service spa, steps from Santo Toribio Church
Bastión Luxury Hotel offers 51 air-conditioned accommodations with safes and bathrobes. Beds feature premium bedding. 40-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and hair dryers.

This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Bastión Luxury. Services include sports massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 51 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary full breakfast is served daily from 6 AM to 10 AM.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary full breakfast is served each morning between 6 AM and 10 AM.
Bastión Luxury Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Spa open daily
  • Sports massages

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 17 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 10:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Bastión Luxury
Bastión Luxury Cartagena
Bastión Luxury Hotel
Bastión Luxury Hotel Cartagena
Bastión Luxury Hotel Hotel
Bastión Luxury Hotel Cartagena
Bastión Luxury Hotel Hotel Cartagena

Bastión Luxury Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 821 out of 1005 reviews
Rating 8 - Good. 130 out of 1005 reviews
Rating 6 - Okay. 32 out of 1005 reviews
Rating 4 - Poor. 14 out of 1005 reviews
Rating 2 - Terrible. 8 out of 1005 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Santiago

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always a very nice experience, the entire staff is amazing and they always provide a professional service!.
Stayed 4 nights in Nov 2025

4/10 Poor

Kevin

Stayed 3 nights in Oct 2025

10/10 Excellent

Rodney

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was big and spacious and the shower was great. The ambiance was amazing, the roof top pool was simply awesome
Stayed 3 nights in Oct 2025

10/10 Excellent

Nicholas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and food were excellent.
Stayed 2 nights in Aug 2025

10/10 Excellent

Isairy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 4 nights in Oct 2025

10/10 Excellent

Paul

Stayed 3 nights in Sep 2025

10/10 Excellent

Claire

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were amazing, the location is excellent in walking distance of everything. The rooms are big and cleaning happens every day. I really loved the design of the hotel, the gym is a bit limited but it works for a person or two. Had two treatments at the spa which were great and the breakfast was good too. Above all, the service and friendliness is what stood out the most.
Stayed 5 nights in Sep 2025

10/10 Excellent

Yojarne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, el personal muy amable y las instalaciones limpias, cerca de todos los lugares y además tranquilo lo que te permite descansar. Recomendado100% Solo señalar que la señal de wifi no es estable
Stayed 4 nights in Sep 2025

10/10 Excellent

Rob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was exactly as described. The staff was extremely nice and the hotel was beautiful. We would definitely stay there again. It was located in probably the best spot you could find. More great dining choices than you could imagine within a 3 min walk. The pool was amazing and the pool bartender was the friendliest guy you'll ever meet. Five stars!
Stayed 4 nights in Sep 2025

8/10 Good

Adeniyi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming Cartagena

This was a beautiful stay in every way. The location was perfect and the breakfast was delicious and available for an extended period for those who are t early birds. Special thanks to Jorge, Rohill, Gina and Hector. They really made our stay extra special.
Stayed 7 nights in Sep 2025

10/10 Excellent

Genevieve

Stayed 3 nights in Sep 2025

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención y desayuno el mejor
Stayed 3 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel is the colonial part of town. Highly recommend over the modern tower hotels along the beach.
Stayed 3 nights in Sep 2025

10/10 Excellent

Joel Ivan Cordero

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
recommended 100%
Stayed 3 nights in Aug 2025

10/10 Excellent

Marta

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

geysi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was amazing. Staff was amazing too!
Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Stayed 7 nights in Jun 2025

10/10 Excellent

jonathan, Middle village

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we walked through the doors of Bastión Luxury Hotel, we were treated with such warmth and kindness that it felt like coming home. Every single person we encountered—from the bellboys, reception, and restaurant staff to room service—went above and beyond to make our stay special. What meant the most to me was how much love and care they showed my wife and my son. They weren’t just welcoming us as guests, they made us feel like family. Whether it was a friendly smile, remembering little details, or simply making sure we were always comfortable, their attention and thoughtfulness touched us deeply. Cartagena is beautiful on its own, but the people at Bastión Luxury Hotel are what truly made our trip unforgettable. We left with full hearts, grateful for the memories we made and the kindness we experienced. This is not just a hotel—it’s a place where you feel seen, cared for, and truly at home.
Stayed 6 nights in Aug 2025

10/10 Excellent

Jorge Eduardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and great service, with a few areas to improve I had a very pleasant stay at Hotel Bastión. The property is beautiful, luxurious, and truly welcoming. The design and atmosphere create a unique experience, and the staff was kind and professional throughout my visit. However, I did have to leave one night earlier than planned due to a force majeure situation, and I found the hotel to be rather inflexible about adjusting the reservation accordingly. It would have been appreciated to receive a bit more understanding in that regard. The only real downside was breakfast — both in terms of quality and the time it took to get service from the kitchen. There's definitely room for improvement there. Overall, I would recommend this hotel and would gladly return.
Stayed 3 nights in Aug 2025

10/10 Excellent

David

Stayed 2 nights in Aug 2025

8/10 Good

Raluchukwu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very centrally located to everything and all the tourist attractions. The breakfast was amazing. They had a buffet spread and also al la carte menu all included with the cost of your stay. Very good options
Stayed 3 nights in Aug 2025

10/10 Excellent

ANA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Violet M

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!!!
Stayed 6 nights in Jul 2025

8/10 Good

Robert Daniel

Stayed 2 nights in Aug 2025