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Hyatt Vacation Club At Highlands Inn

4.0 star property

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Photo gallery for Hyatt Vacation Club At Highlands Inn

Daily full breakfast for a fee
Front of property
Lobby sitting area
Exterior
Outdoor dining

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Breakfast available
$492
$441 nightly
$492 total
Total with taxes and fees
Mar 25 - Mar 26

Explore the area

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120 Highlands Drive, Carmel, CA, 93923
  • Place, Gravity Garden
    ‪8 min walk‬
  • Place, Point Lobos State Natural Reserve
    ‪10 min walk‬
  • Place, Point Lobos Ranch
    ‪13 min walk‬
  • Airport, Monterey, CA (MRY-Monterey Peninsula)
    ‪19 min drive‬

Room options

View all photos for Villa, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, desk

Villa, 1 Bedroom

8.6 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Villa, 1 Bedroom, 2 Bathrooms

Premium bedding, pillowtop beds, in-room safe, desk

Villa, 1 Bedroom, 2 Bathrooms

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Villa, 1 Bedroom, Mobility Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Villa, 1 Bedroom, Mobility Accessible

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms

Villa, 2 Bedrooms | Living area | Fireplace

Villa, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds and 1 Queen Sofa Bed

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Carmel Mission Inn
  • Pool
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4.4 out of 5, Excellent, 1,745 reviews
$219 nightly
The price is $247
Mar 1 - Mar 2
Total with taxes and fees
Carmel Mission Inn

About the neighborhood

Carmel

With a stay at Hyatt Vacation Club At Highlands Inn in Carmel (Carmel Highlands), you'll be within a 15-minute drive of Monterey Bay and Point Lobos State Natural Reserve. .This family-friendly hotel is 10.1 mi (16.3 km) from Monterey Bay Aquarium and 4.9 mi (7.8 km) from Carmel Beach.

What's nearby

  • Gravity Garden - 8 min walk - 0.5 miles
  • Point Lobos State Natural Reserve - 10 min walk - 0.6 miles
  • Point Lobos Ranch - 13 min walk - 0.7 miles
  • China Cove - 5 min drive - 0.7 miles
  • Hidden Beach - 6 min drive - 0.9 miles

Getting around

  • Monterey Station - 26 min drive
  • Monterey Peninsula Airport (MRY) - 20 min drive

Restaurants

  • ‪Starbucks - ‬6 min drive
  • ‪Carmel Valley Coffee Roasting Company at The Crossroads - ‬6 min drive
  • ‪Pizza Heaven - ‬9 min drive
  • ‪Pacific's Edge - ‬1 min walk
  • ‪Post No Bills -Carmel - ‬7 min drive

About this property

Hyatt Vacation Club At Highlands Inn

Hyatt Vacation Club At Highlands Inn offers 91 accommodations with fireplaces and laptop-compatible safes. Rooms open to balconies or patios. Accommodations have separate sitting areas and include desks and dining tables. Pillowtop beds feature premium bedding. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Carmel hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Cable television is provided. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

2 hot tubs are on site along with an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Treat yourself to a stay in one of the 91 guestrooms, featuring fireplaces. Your pillowtop bed comes with premium bedding. Rooms have private balconies or patios. Kitchens are outfitted with full-sized refrigerators/freezers, ovens, and stovetops. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Hyatt Vacation Club At Highlands Inn has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 30 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 12 to 35 for adults and USD 12 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 hot tubs
  • Children's club
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Dining table
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Free pool cabanas
  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only

More

  • Ballroom
  • Banquet hall
  • Built in 1928
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - February 2023
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Cleaning products are eco-friendly
  • Desk
  • Fireplace
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 56.57 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Phone calls
  • Valet parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 12 to 35 for adults, and USD 12 to 25 for children
  • Self parking fee: USD 30 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Hyatt Vacation Club At Highlands Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 159 out of 226 reviews
Rating 8 - Good. 26 out of 226 reviews
Rating 6 - Okay. 21 out of 226 reviews
Rating 4 - Poor. 6 out of 226 reviews
Rating 2 - Terrible. 14 out of 226 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

4/10 Poor

Joshua

Traveled with family
Booked on Expedia and paid ahead of time. Had a significant extra charge on our bill that I called about at least 6 times. Always got put on hold, hung up on, or sent to voicemail and never called back and the charge was never corrected. While the property was nice and very memorable for us (we got engaged there 20 years ago), I would never stay there again because of such bad customer service.
Stayed 5 nights in Sep 2025

10/10 Excellent

Sunit

Liked: Cleanliness, amenities, property conditions & facilities
One of my best stays.
Stayed 1 night in Sep 2025

10/10 Excellent

Rashi

Liked: Cleanliness, staff & service, property conditions & facilities
Tracy and Kyle went above & beyond.
Stayed 1 night in Nov 2025

10/10 Excellent

Haylee

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Kind staff and AMAZING views! A hidden GEM
Stayed 3 nights in Oct 2025

8/10 Good

billy

Stayed 1 night in Oct 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Arneet

Liked: Cleanliness, staff & service, property conditions & facilities
The place was very beautiful safe and the staff was amazing and made our stay very fun and easy-going
Stayed 1 night in Sep 2025

2/10 Terrible

T

Hyatt Vacation Club places unauthorized charges on credit cards that are not owed this makes the stay an unpleasant one unnecessarily. Staff in managmwnt and front desk serm not to care for customers/ members . They act entirled , condescending , pedsntic with out basic interpersonal skills , they la k consideration, respect and enpathy towards customers. They appear rígida and inflexible. Rules snd “ poli ira are more important it seems than the well being of the customers it their needs. Staff also appears totally i aware of cultural differences. Their energy and gone in communication withis negative and
Stayed 1 night in Oct 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, room comfort
Large rooms, great views
Stayed 1 night in Oct 2025

10/10 Excellent

Alana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jayeeta

Stayed 1 night in Oct 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
The kitchen was well stocked. Housekeeping stopped by and asked if we needed more towels and if we needed our trash emptied.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Sheena

Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all around.
Stayed 4 nights in Sep 2025

10/10 Excellent

Mayumi

Stayed 2 nights in Oct 2025

10/10 Excellent

Kim

Stayed 3 nights in Sep 2025

10/10 Excellent

Mary

Stayed 2 nights in Oct 2025

6/10 Okay

Anita

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Hotel, gorgeous views they have done a nice job remodeling the rooms. Fireplaces and ocean views are lovely. The only issue is the check in is too late at 4pm and the check out is too early at 10am it is just not worth the price to stay at this hotel with that short of time to enjoy the room and property.
Stayed 1 night in Oct 2025

10/10 Excellent

Cesar

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property and the staff were amazing.
Stayed 2 nights in Sep 2025

10/10 Excellent

Gaurav

It was pleasant stay at the property
Stayed 2 nights in Oct 2025

10/10 Excellent

claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Thelma

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Clean and amazing views
Stayed 2 nights in Aug 2025

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Michael

Liked: Property conditions & facilities
Was really nice but room could of been cleaner
Stayed 1 night in Sep 2025