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Vale Resort

4.0 star property

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Photo gallery for Vale Resort

Exterior
Exterior
Exterior
Indoor pool
2 restaurants, breakfast served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Restaurant
$127
$106 nightly
$127 total
Total with taxes and fees
Jan 25 - Jan 26

Explore the area

View in a map
Hensol Park, Hensol, Pontyclun, Wales, CF72 8JY
  • Place, Llantrisant Castle
    ‪6 min drive‬
  • Place, The Royal Mint Experience
    ‪12 min drive‬
  • Place, St. Fagans National Museum of History
    ‪13 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪22 min drive‬

Room options

View all photos for Executive Room - Balcony

Executive Room - Balcony | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Executive Room - Balcony

8.6 out of 10
Excellent
(9 reviews)
  • 344 sq ft
  • Golf view
  • Sleeps 3
  • 1 Double Bed

View all photos for Large Double Room in Hensol Castle

Large Double Room in Hensol Castle | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Large Double Room in Hensol Castle

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room - No Balcony

Executive Room - No Balcony | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Executive Room - No Balcony

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Terrace/patio

Standard Double Room

9.2 out of 10
Wonderful
(43 reviews)
  • 215 sq ft
  • Resort view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Shower, free toiletries, hair dryer, towels

Standard Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Resort view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Pontyclun

When you stay at Vale Resort in Pontyclun, you'll be within a 10-minute drive of Llantrisant Castle and The Royal Mint Experience. .This family-friendly hotel is 10.4 mi (16.8 km) from Barry Island Beach and 11.9 mi (19.1 km) from Principality Stadium.

What's nearby

  • Llantrisant Castle - 6 min drive - 2.3 miles
  • Delta Force Paintball Cardiff - 10 min drive - 6.3 miles
  • The Royal Mint Experience - 12 min drive - 5.9 miles
  • St. Fagans National Museum of History - 13 min drive - 7.2 miles
  • Castell Coch - 14 min drive - 8.5 miles

Getting around

  • Pontyclun Station - 8 min drive
  • Cardiff International Airport (CWL) - 30 min drive

Restaurants

  • ‪Starbucks - ‬7 min drive
  • ‪The Boars Head - ‬9 min drive
  • ‪The Pipeworks - ‬8 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪Miskin Arms - ‬6 min drive

About this property

Vale Resort

Family-friendly hotel with 2 restaurants and a full-service spa
Vale Resort offers 143 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vale Spa has 20 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Stay in one of 143 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including outdoor tennis courts and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Champagne Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 3 bars/lounges. Buffet breakfasts are served on weekdays from 7 AM to 10 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7 AM and 10 AM and on weekends between 7:30 AM and 10:30 AM.
Vale Resort has 2 restaurants serving breakfast, lunch, and dinner.
Champagne Bar - Onsite Champagne bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 18.95 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe

Restaurants on site

  • Champagne Bar

Things to do

  • 3 outdoor tennis courts
  • 36-hole golf course
  • Children's club
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Gym
  • Hot tub
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • Children's club (surcharge)
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.95 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Vale Pontyclun
Vale Resort Pontyclun
Vale Resort
Vale Resort Hotel
Vale Resort Pontyclun
Vale Resort Hotel Pontyclun

Vale Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 573 out of 1000 reviews
Rating 8 - Good. 272 out of 1000 reviews
Rating 6 - Okay. 96 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Kristina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Cath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Antony

Stayed 1 night in Oct 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Lynda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was excellent and WiFi brilliant. Bed comfy but pillows too hard. Staff friendly apart from bar. Bar was not good. Expensive, cold, uncomfortable, unwelcoming. Also the good bar was closed! Breakfast ok.
Stayed 1 night in Oct 2025

10/10 Excellent

Jon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large spacious room which was clean and comfortable
Stayed 1 night in Sep 2025

8/10 Good

Saleem

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice location

nice location friendly staff nice room and very nice breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel with nice spa gym and swimming pool. Set in extensive grounds with two golf courses. Great breakfast too.
Stayed 1 night in Oct 2025

6/10 Okay

Robin

Liked: Staff & service
Stayed 2 nights in Oct 2025

6/10 Okay

Nigel

Liked: Cleanliness, staff & service, room comfort
Room was not good. Bedside lights didn't work. Wardrobe door was hanging of the hinges. Carpet was old. Paintwork was in need of attention. Walls were all marked. Bathroom was clean and bed was comfortable. Dinner in the restaurant was excellent. Breakfast could have been better. Spa was good. Wouldn't book again, there were too many negatives.
Stayed 1 night in Oct 2025

6/10 Okay

Ben

Stayed 1 night in Oct 2025

10/10 Excellent

C

Stayed 1 night in Oct 2025

10/10 Excellent

Sian

Stayed 1 night in Sep 2025

6/10 Okay

Steve

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel and Staff very nice but wasn’t very happy with the room i got of all the rooms looking over golf course or woods i got a room with a wall in front of me and very noisy A/C units beneath the room so couldn’t have the door open.
Stayed 2 nights in Sep 2025

8/10 Good

Deryth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 1 night in Sep 2025

6/10 Okay

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities
Good golf course. Staff very friendly and helpful. For the price the hotel lacked finishing touches: minimum toiletries and room extras, no quiet lounge for residents.
Stayed 4 nights in Sep 2025

6/10 Okay

Marc

Liked: Room comfort
Initially ignored by the receptionist, despite standing there waiting to be greeted and booked in. Booked a double room and was given a twin room. Had dinner in the restaurant, which was busy and had to wait over an hour for our mains. The food was very good, though. Overall, we would not come here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Wynne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were very friendly and everywhere was clean and tidy. If you were later than 09.00 am for breakfast, the choice was not so good than if you had turned up earlier, that was our feeling. The Saturday evening meal was not totally satisfactory because there was not enough staff and we booked a table at 20.30 but did not eat until 21.45. The server did his best but was over powered with the demands of trying to keep up with the orders. Maybe the kitchen staff were understaffed as well. On Sunday morning breakfast we heard staff saying we have no more cutlery left . If Saturday night is the busiest dining night, then adequate staff should be available. We were very tolerant and could have made a big fuss and refused to pay for the service we received, however we felt sorry for the person involved who was trying to cope under difficult circumstances
Stayed 2 nights in Sep 2025

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel so glad we found this place. Would 100% stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Heather Ann

Liked: Cleanliness
Stayed 6 nights in Sep 2025

10/10 Excellent

Janine

Stayed 1 night in Sep 2025

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Serina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

We just wanted some alone time, enjoyed some time in the pool facilities
Stayed 1 night in Sep 2025