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Mercure Newport Hotel

4.0 star property

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Photo gallery for Mercure Newport Hotel

Exterior
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Reception
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
Chartist Tower, Upper Dock Street, Newport, Wales, NP201DW
  • Friars Walk Newport
    ‪3 min walk‬
  • Newport Stadium
    ‪6 min drive‬
  • Newport Docks
    ‪7 min drive‬
  • Bristol (BRS-Bristol Intl.)
    ‪59 min drive‬

Room options

View all photos for Classic Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 2 Twin Beds

  • 177.9 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Double Room, 1 Double Bed, City View

  • 177.9 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 1 Double Bed

  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 2 Twin Beds

  • 178 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 1 Double Bed

  • 178 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed

Egyptian cotton sheets, premium bedding, Select Comfort beds

Junior Suite, 1 Double Bed with Sofa bed

  • 398 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed (Privilege)

Superior Room, 1 Double Bed (Privilege) | Egyptian cotton sheets, premium bedding, Select Comfort beds

Superior Room, 1 Double Bed (Privilege)

  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Holiday Inn Express Newport by IHG

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (1000)
The price is $51
per night
$62 total
includes taxes & fees
Mar 2 - Mar 3
Holiday Inn Express Newport by IHG

About the neighborhood

Newport

A stay at Mercure Newport Hotel places you in the heart of Newport, a 5-minute drive from Riverfront and 6 minutes from Newport Transporter Bridge. .This hotel is 3.2 mi (5.2 km) from University of Wales-Newport and 3.7 mi (5.9 km) from Celtic Manor Resort Golf Club.

What's nearby

  • Friars Walk Newport - 3 min walk
  • Newport Transporter Bridge - 6 min drive
  • University of Wales-Newport - 6 min drive
  • Celtic Manor Resort Golf Club - 8 min drive
  • Tredegar House - 9 min drive

Getting around

  • Newport Station - 8 min walk
  • Bristol International Airport (BRS) - 59 min drive

Restaurants

  • ‪The Potters - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Muffin Break - ‬3 min walk
  • ‪Eshaal's Fish & Chips - ‬4 min walk

About this property

Mercure Newport Hotel

Hotel with a 24-hour fitness center, near Newport Transporter Bridge
Mercure Newport Hotel offers 135 accommodations with safes and coffee/tea makers. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 50-inch Smart televisions come with digital channels and Netflix. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 135 guestrooms featuring Smart televisions. Your Select Comfort bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Enjoy a satisfying meal at NP20 Bar & Kitchen serving guests of Mercure Newport Hotel. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Newport? This hotel has 2099 square feet (195 square meters) of space consisting of conference space and 4 meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
NP20 Bar & Kitchen - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, Lithuanian, Slovenian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (GBP 15 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • NP20 Bar & Kitchen

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,099 square feet of conference space
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1966
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Renovated entire property - February 2022
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.95 per person
  • Nearby parking fee: GBP 15.00 per night(984 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Property is also known as

Mercure Newport Hotel Hotel
Mercure Newport Hotel Newport
Mercure Newport Hotel Hotel Newport
Mercure Newport Hotel (Opening April 2020)

Mercure Newport Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 420 out of 617 reviews
Rating 8 - Good. 122 out of 617 reviews
Rating 6 - Okay. 42 out of 617 reviews
Rating 4 - Poor. 19 out of 617 reviews
Rating 2 - Terrible. 14 out of 617 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dilip

Traveled with partner
Nice and pleasant stay while wising newport
Stayed 2 nights in Nov 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints after 1 night stay...
Nice modern and clean hotel room, good price with good breakfast.
Stayed 1 night in Nov 2024

6/10 Okay

Colin

Stayed 1 night in Nov 2024

10/10 Excellent

PEDRO, Boca Ratón

Stayed 1 night in Jul 2024

10/10 Excellent

Ben

Stayed 1 night in Nov 2024

2/10 Terrible

An-Shih

Business traveler
Disliked: Room comfort
I want compensation for the continuous blaring that is the fire alarm this has happened more than once.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jake

Stayed 1 night in Oct 2024

4/10 Poor

Maxwell

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were well appointed and clean, however there was loud music being played beyond midnight.
Stayed 1 night in Nov 2024

10/10 Excellent

Alexander

Best place to stay
Great location and check in was opened 24/7. Close to shops and restaurants
Stayed 2 nights in Nov 2024

2/10 Terrible

An-Shih

Business traveler
Disliked: Room comfort
Fire alarm is broken
The fire alarm went off at 3 am on Thursday night Friday morning and it was unbearable and went on for at least ten minutes on and off, this is not the first time this has happened and the inability to address this permanently is very frustrating .
Stayed 4 nights in Oct 2024

4/10 Poor

Kieran

Room was very warm, couldn’t adjust thermostat in the room, so had to go to reception to turn it down, which they did by 2 degrees but it was still too warm. Then the fire alarm was going off intermittently for around half hour at 3am, no apology from staff for the disruption during check out
Stayed 1 night in Nov 2024

8/10 Good

Daniel

Stayed 1 night in Oct 2024

10/10 Excellent

Prithwis

Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Dan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Martin

Stayed 1 night in Oct 2024

10/10 Excellent

An-Shih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

jonathan

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and consistent, restaurant is quite slow but other than that all good
Stayed 4 nights in Oct 2024

6/10 Okay

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Lovely hotel, but just too warm!
Hotel was nice, only issue being the room temperature, it was so hot and you although we changed the temperature setting to the lowest, it didn’t make much difference. You couldn’t open any of the windows, so it also felt stuffy.
Stayed 1 night in Oct 2024

6/10 Okay

Dewi

Stayed 1 night in Sep 2024

10/10 Excellent

Alvaro

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have no negative comment about the Mercure. The hotel is in a great condition, the restaurant for breakfast and dinner had very tasty food and the gym, though small is well equipped.
Stayed 1 night in Oct 2024

4/10 Poor

James

Stayed 4 nights in Sep 2024

10/10 Excellent

sajedah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel worth it from every aspect
Absolutely fantastic stay we were in Cardiff for a night. Room and hotel is new so everything was of very high standards, cleans and very modern. The standout were definitely the staff at reception who went above and beyond to accommodate our stay. Thank you for a great experience and stay.
Stayed 1 night in Oct 2024

8/10 Good

Stephen

Stayed 2 nights in Sep 2024