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Hilton Cardiff

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Cardiff

Exterior
View from room
Presidential Suite | View from room
Daily to-go breakfast (GBP 19.95 per person)
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Kingsway, Cardiff, Wales, CF10 3HH
  • Cardiff Castle
    3 min walk
  • New Theatre
    3 min walk
  • St. David's
    3 min walk
  • Cardiff (CWL-Cardiff Intl.)
    35 min drive

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, View

In-room safe, desk, soundproofing, iron/ironing board

Executive Room, 1 King Bed, View

  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room (Deluxe)

In-room safe, desk, soundproofing, iron/ironing board

Family Double Room (Deluxe)

  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Double Room, View

Family Double Room | View from room

Family Double Room, View

  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | In-room safe, desk, soundproofing, iron/ironing board

Presidential Suite

  • 355.2 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board

Junior Suite, 1 King Bed

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed, View

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living area | Flat-screen TV

Executive Suite, 1 King Bed

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cardiff

With a stay at Hilton Cardiff, you'll be centrally located in Cardiff, just a 3-minute walk from Cardiff Castle and 6 minutes by foot from Principality Stadium. .This luxury hotel is 1.9 mi (3 km) from Cardiff Bay and 0.1 mi (0.2 km) from Queen Arcade.

What's nearby

  • Cardiff Castle - 3 min walk - 0.2 miles
  • St. David's - 3 min walk - 0.2 miles
  • Principality Stadium - 6 min walk - 0.4 miles
  • Cardiff International Arena - 10 min walk - 0.6 miles
  • Cardiff University - 12 min walk - 0.7 miles

Getting around

  • Cardiff Queen Street Station - 9 min walk
  • Cardiff International Airport (CWL) - 35 min drive

Restaurants

  • ‪Owain Glyndwr - ‬3 min walk
  • ‪The Rummer Tavern - ‬2 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪Executive Lounge Hilton - ‬1 min walk

About this property

Hilton Cardiff

Luxury hotel connected to a shopping center in Cardiff City Centre with a health club
Hilton Cardiff offers 197 air-conditioned accommodations with laptop-compatible safes and safes. Flat-screen televisions come with digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Cardiff hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Make yourself at home in one of the 197 air-conditioned rooms featuring refrigerators and flat-screen televisions. Digital programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Be sure to enjoy recreational amenities, including a health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch or dinner at Grey Restaurant, a restaurant which specializes in local cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. To-go breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include wired internet access (surcharge), a business center, and express check-out. Planning an event in Cardiff? This hotel has 3651 square feet (339 square meters) of space consisting of conference space and 7 meeting rooms.
To-go breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Grey Restaurant - This restaurant specializes in local cuisine and serves lunch and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, English, French, German, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 15 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi; wired internet (GBP 15 per day)

Parking and transportation

  • Offsite parking available (GBP 32.95 per day)

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Grey Restaurant

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,651 square feet of conference space
  • 7 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 35.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 22 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 19.95 per person
  • Fee for in-room wireless internet: GBP 15 per day (rates may vary)
  • Fee for in-room wired internet: GBP 15.00 per day (rates may vary)
  • Fee for wired internet in public areas: GBP 15 per day (rates may vary)
  • Nearby parking fee: GBP 32.95 per day (328 ft away)
  • Pet fee: GBP 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: GBP 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cardiff Hilton
Hilton Cardiff
Hilton Hotel Cardiff
Cardiff Hilton Hotel
Cardiff Hilton International
Hilton Cardiff Hotel Cardiff
Hilton Cardiff Wales
Hilton International Cardiff
Hilton Cardiff Hotel
Hilton Cardiff Hotel
Hilton Cardiff Cardiff
Hilton Cardiff Hotel Cardiff

Hilton Cardiff Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 482 out of 1001 reviews" "
Rating 8 - Good. 262 out of 1001 reviews" "
Rating 6 - Okay. 137 out of 1001 reviews" "
Rating 4 - Poor. 85 out of 1001 reviews" "
Rating 2 - Terrible. 35 out of 1001 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Lewis

Stayed 1 night in Aug 2024

10/10 Excellent

Jim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the check in was easy, the bed was comfortable. We had free wi-fi and breakfast since we were Hilton members. We parked off site at Just Park which was a ten minute easy walk and cost 20 dollars for 29 hours. It is in city centre with tons of dining options out the door. Cardiff castle is across the street and worth seeing.
Stayed 1 night in Aug 2024

10/10 Excellent

Dean

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and the lady who checked me was very friendly and had a nice personality. Room was good bathroom was spotless. Pool and sauna was very good also and changing rooms very clean. Restaurant was good,, quite a good choice on menu and reasonable priced for Cardiff. Breakfast was excellent. Has a very nice stay at this Hilton and would definitely stay there again.
Stayed 1 night in Aug 2024

8/10 Good

Mandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice centrally located hotel. Staff good bed comfortable
Stayed 2 nights in Aug 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant as always
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Diana

Stayed 1 night in Aug 2024

10/10 Excellent

duncan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Vyjayanthi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Annette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a clean comfortable room with a view of the castle. As we were there for a concert the hotel was very busy and the service for dinner was very slow. The staff were very apologetic and said there were only two chefs on duty so maybe they should have foreseen the situation and had more people in. We thought the parking was vastly overpriced at £32.95 per night. This is the most expensive we have ever encountered at a hotel. The nightly room rate was also very expensive but this was no doubt due to the fact that Billy Joel was at the nearby Principality Stadium. On the whole we could not fault the attitude or helpfulness of the staff.
Stayed 2 nights in Aug 2024

8/10 Good

MARINA

Traveled with family
Liked: Staff & service, property conditions & facilities
Hotel is in a great location, close to city centre and all the night life and shopping and attractions. Whilst it is next to a lot of bars and restaurants, it was still quiet and we felt safe walking back later in the evening. Swimming pool was the main reason we booked it and that was a lot of fun. Bfast was busy, but lots of options.
Stayed 1 night in Aug 2024

10/10 Excellent

Ryan

Stayed 2 nights in Aug 2024

10/10 Excellent

Allison

Stayed 1 night in Aug 2024

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guest of the day! 👏
First stay but not the last, arrived late but when I checked in I was surprised to find out I was guest of the day had a free upgrade whoop whoop. Fantastic ordered room service excellent service and really fast
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend stay
Sara the Receptionist was amazing we moved rooms 3 times. Shower was broken then air con did'nt work so in the end we had a good room.. although 6th floor. It was all good. Thank you Sara 10/10 4 service.
Stayed 1 night in Aug 2024

6/10 Okay

Maxine

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Nice central hotel
Hotel was very central and we were welcomed very well on check in. Hotel very clean and liked the security on the door at night. Room was clean and spacious but bed very hard and not that comfortable. Only other negative is car parking is expensive. We parked 10 mins away in NCP but still quite dear.
Stayed 2 nights in Aug 2024

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely girlie weekend away in Cardiff. Great hotel in great location
Stayed 1 night in Aug 2024

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
in town
Stayed 1 night in Jul 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

David Robert

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The doors to the main reception was intermittent and only 1 lift was working to service 7 floors
Stayed 1 night in Jul 2024

6/10 Okay

Charlotte

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Don't have high expectations
We booked the Hilton as a last-minute mother daughter trip. The hotel itself is a great and ideal location. Unfortunately the hotel is dated and isn't what we expected for a 5 star hotel. The room was extremely cramped with too much furniture for a small space. The table was so big you couldn't get past the bottom of the bed without hurting your legs, and in an emergency, that could pose a safety concern. The shower was extremely slippery but lovely water pressure and complimentary toiletries. The room was dusty in many places, and we had some flies coming in from the AC or ventilation grids. The bed was comfortable, but the duvet was extremely thin, and the sheets weren't tucked in, so it kept sliding around whilst sleeping. The room service was very strange, we called to order some room service, but the man just hung up on me without acknowledging he had the order no thank you or goodbye, which was extremely rude. The pizza was £17!!! And was very small, and i suspect previously frozen, it was pleasent but had an oily taste. The room service tray was dirty and dusty with sticky marks all over it, which was unpleasant. We ordered some drinks, but they arrived in glass bottles with no bottle openers, so we had to resort to using a spoon to open the bottle tops. Breakfast was good, a little all over the place. The fresh fruits and vegetables weren't the best, very wilted and not the best selection. The scrambled eggs where very watery and mushy which wasn't nice.
Stayed 1 night in Jul 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jenni

Stayed 1 night in Jul 2024