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Heritage Park Pontypridd, Trademark Collection by Wyndham

4.0 star property

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Photo gallery for Heritage Park Pontypridd, Trademark Collection by Wyndham

Desk, iron/ironing board, free WiFi, bed sheets
Terrace/patio
Exterior
Lobby
BBQ/picnic area

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Trehafod, Pontypridd, Wales, CF37 2NP
  • Rhondda Valley
    ‪1 min walk‬
  • Falconry UK
    ‪6 min drive‬
  • The Royal Mint Experience
    ‪13 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪52 min drive‬

Room options

View all photos for Classic Room, 1 Twin Bed

Classic Room, 1 Twin Bed | Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible (Mobility)

Room, Accessible (Mobility) | Desk, iron/ironing board, free WiFi, bed sheets

Room, Accessible (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds (Classic)

Family Room, Multiple Beds (Classic) | Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds (Classic)

  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite | Desk, iron/ironing board, free WiFi, bed sheets

Executive Suite

  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Pontypridd

Located in Pontypridd, Heritage Park Pontypridd, Trademark Collection by Wyndham is a 1-minute drive from Rhondda Valley and 6 minutes from Falconry UK. .This hotel is 17.1 mi (27.6 km) from Brecon Beacons National Park and 13.8 mi (22.2 km) from Cardiff University.

What's nearby

  • Rhondda Valley - 1 min walk - 0.0 miles
  • Falconry UK - 6 min drive - 2.6 miles
  • The Royal Mint Experience - 13 min drive - 6.5 miles
  • Caerphilly Castle - 18 min drive - 10.3 miles
  • Principality Stadium - 25 min drive - 14.8 miles

Getting around

  • Trehafod Station - 9 min walk
  • Cardiff International Airport (CWL) - 52 min drive

Restaurants

  • ‪Rheola Hotel - ‬3 min drive
  • ‪KFC - ‬3 min drive
  • ‪Thai Elephant - ‬3 min drive
  • ‪Rhondda Hotel - ‬18 min walk
  • ‪Colliers Arms - ‬15 min walk

About this property

Heritage Park Pontypridd, Trademark Collection by Wyndham

Hotel in Pontypridd with a fitness center and a 24-hour front desk
Heritage Park Pontypridd, Trademark Collection by Wyndham offers 43 accommodations with complimentary bottled water and complimentary toiletries. Flat-screen televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 43 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as desks and electric kettles.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, a picnic area, and a banquet hall.
Satisfy your appetite for lunch or dinner at The Heritage Park, a restaurant which specializes in British cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby and a 24-hour front desk. This hotel has 4 meeting rooms available for events. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
The Heritage Park - This restaurant specializes in British cuisine and serves lunch, dinner, and light fare.
Room service (during limited hours) is available.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Heritage Park

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 10.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Heritage Park Pontypridd, Trademark Collection by Wyndham Hotel

Heritage Park Pontypridd, Trademark Collection by Wyndham Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 265 out of 699 reviews
Rating 8 - Good. 216 out of 699 reviews
Rating 6 - Okay. 104 out of 699 reviews
Rating 4 - Poor. 57 out of 699 reviews
Rating 2 - Terrible. 57 out of 699 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Maximus

Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent thank you
Most peaceful stay that ive ever had but not being negative but i think if they can upgrage a few things the food was lovely fair play lovely amd polite stuff too
Stayed 2 nights in Dec 2024

8/10 Good

Wai Wah

Business traveler
Liked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Mohit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

stephen

Liked: Cleanliness, staff & service, amenities
It was a nice overnight stay .. receptionist lovely and professional . Breakfast staff lovely and polite .. room nice bathroom looking tired but shower was lovely .. overall a nice stay
Stayed 1 night in Nov 2024

6/10 Okay

Mark

Disliked: Property conditions & facilities
No thanks
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, room comfort
Average stay
Hotel is in a good location. Rooms need upgrading and floors need vacuuming! Food was nice and bar staff were great.
Stayed 1 night in Nov 2024

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Lauren

Stayed 1 night in Nov 2024

8/10 Good

Christopher

Business traveler
Liked: Staff & service, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Joshua

Stayed 1 night in Oct 2024

10/10 Excellent

Nigel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Roy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Garton

Business traveler
Stayed 4 nights in Oct 2024

4/10 Poor

Michelle

Stayed 2 nights in Oct 2024

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Paul

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
comfortable bed but bathrooms need revamping
Room getting shabby especially the bathroom and unable to turn the dial to use the bath rather than shower.
Stayed 1 night in Oct 2024

10/10 Excellent

Kemi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polite staff. Good hotel.
Late arrival due to closure on M4 but night staff was very friendly and ushered us in without any fuss.
Stayed 1 night in Oct 2024

4/10 Poor

Andrew

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Oct 2024

2/10 Terrible

Hannah

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Staff were great - hotel was awful
The only good thing about the hotel is the reception team. They went out of their way to make sure you were happy. I dont really like leaving a negative review unless there really is a good reason and the owners of this hotel need to hear the reasons. The hotel is worn. The rooms arent of an acceptable standard even for the money paid. The carpets smell of damp and are torn. Furniture is stained and damaged. Matresses are beyond their life. Rooms are dirty and mouldy. Locks dont work on doors. Some doors dont close. Some doors dont open. Service is slow in the bar. There just are not enough staff. We were told a simple coffee would take 10 minutes as the girl was the only person on serving breakfast. Drinks were expensive for a poor bar. The fire alarm sounded regularly even in the middle of the night because "someome was having a shower and left the door open". Vans were parked in the disabled spaces. The car park was mostly flooded. Another person was in front of me complaining their room was dirty and the toilet in an unspeakable state. The owners appear to not care. We had to change rooms. Its not somewhere i would stay again. Its not somewhere i wished i had stayed. Forgive me father for I have stayed... Though credit to reception staff for dealing with an impossible situation. This hotel would be really be well suited to warmer climates like Torquay. A comedy.
Stayed 3 nights in Oct 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff. Great breakfast.
Stayed 1 night in Sep 2024