Skip to main content
Beginning of main content
CheapTickets Verified Reviews
Room type Options Nightly price Book
Family Room, 1 Double Bed with Sofa bed
226 square feet
1 Double Bed and 1 Double Sofa Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Other room types
Standard Room, 1 Double Bed
140 square feet
1 Double Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Twin Room, 2 Twin Beds
140 square feet
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Hotel in Carcassonne with a seasonal outdoor pool and a 24-hour front desk

Popular property highlights

Free self parking
Free WiFi
Pets allowed
Smoke-free property
24-hour front desk

A stay at ibis Carcassonne Est La Cité places you in the heart of Carcassonne, within a 5-minute drive of Le Musée de la Torture de Carcassone and Basilica of Saint-Nazaire. This hotel is 1.5 mi (2.5 km) from Pont-Neuf de Carcassonne and 1.6 mi (2.6 km) from Château Comtal.

Make yourself at home in one of the 60 air-conditioned rooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers.

Take advantage of recreation opportunities including a seasonal outdoor pool and bicycles to rent. This hotel also features complimentary wireless internet access, a television in a common area, and a picnic area.

Satisfy your appetite with French cuisine at Café Vins et Cie, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.

Featured amenities include complimentary wired internet access, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access. This Carcassonne hotel also offers a seasonal outdoor pool, a terrace, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

Ibis Carcassonne Est La Cité is a smoke-free property.

  • Picnic area
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Uncovered parking
  • Vegan menu options available
  • Express check-out
  • Vegetarian menu options available
  • Free self parking
  • Bulk dispenser for toiletries
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • Wheelchair accessible
  • Food and water bowls
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only
  • Terrace
  • Luggage storage
  • Snack bar/deli
  • Parking (limited spaces)
  • Total number of rooms - 60
  • No accessible shuttle
  • Number of floors - 2
  • Number of buildings/towers - 1
  • Number of accessible parking spaces 2
  • Coffee/tea in common areas
  • Registration desk height (inches) - 39
  • Registration desk height (centimeters) - 100
  • Number of bars/lounges - 1
  • Stairwell handrail height (inches) - 39
  • Stairwell handrail height (centimeters) - 100
  • Free WiFi
  • Pool sun loungers
  • Free wired internet
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Outdoor seasonal pool
  • Safe-deposit box at front desk
  • Free RV, bus, truck parking
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Vegetarian breakfast available
  • Television in common areas
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Languages Spoken

  • English
  • French
  • Spanish

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Room Amenities

Ibis Carcassonne Est La Cité offers 60 air-conditioned accommodations with hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Cable/satellite TV service
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Hair dryer
  • Desk
  • Soundproofed rooms
  • Shower only
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Pillowtop mattress
  • TV size measurement: inch
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Housekeeping on request
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Change of towels (on request)
  • Change of bed sheets (on request)

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Café Vins et Cie - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours.

Nearby Things to Do

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at 6 AM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of EUR 5 per pet, per day
  • Food and water bowls are available
  • Service animals are welcome, and are exempt from fees

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Service animals are allowed

Service animals are exempt from fees/restrictions

Guest accommodation is not sealed after cleaning

Comprehensive food waste policy

Electrostatic spray is not used for disinfection

Cashless transactions are available

Comprehensive recycling policy

Masks are compulsory at the property

Staff temperature checks are not conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Debit cards not accepted

Gloves are available to guests

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

No elevators

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

No gap period between guest stays

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12.90 for adults and EUR 6.45 for children
  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 10 (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • ibis Carcassonne Est Cité
  • ibis Est Cité
  • ibis Est Cité Hotel
  • ibis Est Cité Hotel Carcassonne
  • ibis Carcassonne Est Cité Hotel
  • Ibis Carcassonne Est La Cite
  • ibis Carcassonne Est La Cité Hotel
  • ibis Carcassonne Est La Cité Carcassonne
  • ibis Carcassonne Est La Cité Hotel Carcassonne

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The seasonal pool will be open from June to October.

Pool access available from 9:00 AM to 9:00 PM.

The photos in this description reflect the brand standard and are provided for illustrative purposes only.

Cashless payment methods are available for all transactions.

Contactless check-out is available.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Sorry, we seem to have had an issue loading our review content. Try again?