With a stay at Cerise Carcassonne Sud in Carcassonne, you'll be in the historical district, within a 10-minute walk of Basilica of Saint-Nazaire and Château Comtal. .This spa aparthotel is 0.5 mi (0.8 km) from Le Musée de la Torture de Carcassone and 0.7 mi (1.2 km) from Pont-Neuf de Carcassonne.
Basilica of Saint-Nazaire - 8 min walk - 0.5 miles
Château Comtal - 8 min walk - 0.5 miles
Narbonnaise Gate - 9 min walk - 0.5 miles
Le Musée de la Torture de Carcassone - 10 min walk - 0.6 miles
Aude Gate - 11 min walk - 0.6 miles
Getting around
Carcassonne Station - 9 min drive
Carcassonne (CCF-Pays Cathare) - 27 min drive
Restaurants
L'Escargot - 11 min walk
Le Trouvère - 10 min walk
Les Terrasses de la Cité - 10 min walk
Maison du Cassoulet - 10 min walk
Le Marcou - 10 min walk
About this property
Cerise Carcassonne Sud
Aparthotel with a full-service spa, a quick walk to Château Comtal
Cerise Carcassonne Sud offers 76 air-conditioned accommodations with hair dryers and complimentary toiletries. Accommodations offer separate sitting areas and include desks. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers.
Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.
Recreational amenities at the aparthotel include an indoor pool and a steam room.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Hammam de la résidence. Services include massages. The spa is equipped with Turkish bath/hammam. The spa is open daily.
Make yourself at home in one of the 76 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided once per stay.
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an indoor pool and a steam room. Additional features at this aparthotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Cerise Carcassonne Sud. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and multilingual staff. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Languages
English, French, Spanish
Property amenities
Pool/Spa
Full-service spa
Indoor pool
Massage
Pool loungers
Steam room
Turkish bath
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Family friendly
Free crib
Kitchenette
Cookware, dishware, and utensils
Electric kettle
Freezer
Microwave
Refrigerator
Stovetop
Dining
Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 13.90 to 19.90 for adults and EUR 6.95 to 9.95 for children
A bar/lounge
Snack bar/deli
Bedrooms
Bedsheets provided
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels provided
Living spaces
Separate dining area
Separate sitting area
Entertainment
Flat-screen TV with cable channels
Outdoor areas
Garden
Laundry
Laundry facilities
Work spaces
Desk
Meeting room
Comfort
Air conditioning
Pets
Pet friendly
Fee: EUR 10 per pet per night
Service animals exempt from fees
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Grab bar near toilet
Low-height counter and sink
Raised toilet seat
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Smoke-free property
Services and conveniences
Free newspapers in lobby
Housekeeping (once per stay)
Iron/ironing board on request
Luggage storage
Multilingual staff
Tour and ticket assistance
Vending machine
Location highlights
In a historical district
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
2 floors
3 buildings
76 units
Banquet hall
Built in 2008
Garden
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 8 PM
Minimum check-in age: 18
Check-out
Check-out before 10:30 AM
Contactless check-out available
Special check-in instructions
The front desk is open Monday - Saturday (7:00 AM - 8:00 PM) and Sunday - Sunday (7:00 AM - 7:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Reception hours are Saturday-Sunday 8 AM to noon and 2-8 PM.
Access methods
Staffed front desk, lockbox
Pets
Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 13.90 to 19.90 for adults, and EUR 6.95 to 9.95 for children
Pet fee: EUR 10 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Cerise Carcassonne
Cerise House Carcassonne
Residhotel Le Clos De La Cite Hotel Carcassonne
Cerise Carcassonne Sud House
Cerise Sud House
Cerise Carcassonne Sud
Cerise Sud
Cerise Carcassonne Sud Aparthotel
Cerise Carcassonne Sud Carcassonne
Cerise Carcassonne Sud Aparthotel Carcassonne
Cerise Carcassonne Sud Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Since 40 years we travel in
France, but we never saw a poorly maintained vacation place like this.
Robert
Stayed 7 nights in Sep 2024
8/10 Good
Jacqueline
Sep 4, 2024
Liked: Cleanliness
We received a phone call from the Cerise
Jacqueline
Stayed 3 nights in Sep 2024
10/10 Excellent
Alexandra
Traveled with family and small children
Aug 26, 2024
Liked: Cleanliness, amenities
Lovely stay
Alexandra
Stayed 2 nights in Aug 2024
10/10 Excellent
William
Traveled with family
Jul 23, 2024
Liked: Cleanliness, room comfort
William
Stayed 1 night in Jul 2024
10/10 Excellent
Richard
Jul 9, 2024
Liked: Room comfort
Lovely hotel.
The property was in a great location and our room had 2 views 1 of the castle and the other had lovely views. The room was a little tired but very practical. Our room no. Was 237. We had a bus stop right outside so it was cheap to get around and go to the lake. Breakfast was good and staff very helpful. Swimming pool area a bit tired.
The only negatives I have for this property are that the hot water went away very quickly, there was no stopper for the bathtub, and the automatic lights were hard to turn on in the morning out in the hallway. It’s walkable distance to cite de carcassonne, but it is on the far end of town, pretty far away from the train station. It took me about 45 minutes in the rain.
Elise
Stayed 1 night in May 2024
10/10 Excellent
Stephen
May 3, 2024
Liked: Cleanliness, room comfort
Great location!
Stephen
Stayed 2 nights in Apr 2024
8/10 Good
Karen
Traveled with family
Apr 8, 2024
Liked: Cleanliness, room comfort
Great for kids
Great place near the old city. Room was huge, as was the bathroom. It’s not fancy but it was functional and clean. The pool was great for the kids. Didn’t use the kitchenette facilities as we were only there 1 night but they would’ve been handy for a longer stay.
Very clean room and very attentive service. Good location. Overpriced breakfast, and hotel itself is very basic (3 stars is overstated rating), but hey, thus the price. You get what you pay for.
Vadym
Stayed 1 night in Nov 2023
2/10 Terrible
Chris
Oct 11, 2023
Chris
Stayed 1 night in Sep 2023
10/10 Excellent
Emese
Sep 30, 2023
Liked: Cleanliness, room comfort
Bday trip
Upgraded - thank you so much. Loved the room and nice view. Enjoyed the pool too. Everything was CLEAN! Busline 2 stop is in front of the hotel. 6-7mins walk to the fortress.
Aldi, Lidl, McDo is nearby too.
Very convenient for Citi. Easy walk. Plenty of parking. We had suite with plenty’s of space. No toiletries though so bring your own. Lack of mirrors for the ladies. Otherwise good.
Very roomy, cozy and the staff was great. They have free parking on site. Very safe.
Manuel
Stayed 1 night in Jul 2023
8/10 Good
Simon
Traveled with family
Jul 27, 2023
Liked: Amenities
A very enjoyable stay and the staff were extremely helpful and friendly
Simon
Stayed 3 nights in Jul 2023
10/10 Excellent
Matthew
Traveled with family
Jul 23, 2023
Liked: Cleanliness, room comfort
Staff were so helpful and friendly
Matthew
Stayed 1 night in Jul 2023
8/10 Good
TJ
Traveled with family
Apr 8, 2023
Liked: Cleanliness, room comfort
Comfortable enough
Overall, a fine stay. Not exceptional l, not bad. And the hotel itself is a little outdated. The rooms were clean, but just outdated. The overall facility was decent, not well manicured. The best thing about this place is your less than a 10 minute walk from the medieval city, which is a must see.
TJ
Stayed 1 night in Apr 2023
6/10 Okay
Björn
Feb 17, 2023
Björn
Stayed 1 night in Feb 2023
8/10 Good
Rebecca
Traveled with family
Nov 28, 2022
Liked: Cleanliness
Near old city
Great location to the fortified city. Overall it was a nice stay, but there was little to no soap and toilet paper, pool didn’t have any towels, and you had to take out your own trash and leave it at the edge of the property. Everything was clean but felt a little rundown. Breakfast was additional but very good. Laundry facilities on site but were 8 euros per load.