Located in Cape Town (Gordon's Bay), Krystal Beach Hotel is within a 5-minute drive of Harmony Park and Cape Floral Region Protected Areas. .This beach hotel is 1.7 mi (2.7 km) from Bikini Beach and 1.9 mi (3.1 km) from Kogelberg Biosphere Reserve.
What's nearby
Harmony Park - 3 min drive
Bikini Beach - 7 min drive
Vergelegen Wine Estate - 17 min drive
Erinvale Golf Club - 17 min drive
Kogel Bay Beach - 29 min drive
Getting around
Strand Station - 9 min drive
Cape Town Intl. Airport (CPT) - 29 min drive
Restaurants
Gordon's Bay Coffee Cafe - 4 min drive
On the Go - 2 min drive
Old Cape Restaurant & Coffee Shop - 15 min walk
Sunset Bay Spur - 2 min drive
Checkers - 4 min drive
About this property
Krystal Beach Hotel
Beachfront, with full-service spa
Krystal Beach Hotel offers 112 air-conditioned accommodations with minibars and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Krystal Komfort. Services include facials and manicures and pedicures.
The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.
Make yourself at home in one of the 112 air-conditioned rooms featuring refrigerators and minibars. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages and facials. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Krystal Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Krystal Beach Hotel has 3 restaurants on site.
Room service (during limited hours) is available.
Languages
Afrikaans, English, French
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
24-hour roundtrip airport shuttle on request for a surcharge
Free self parking on site
Food and drink
Daily full breakfast available 7:00 AM to 10:30 AM for a fee: ZAR 205 for adults and ZAR 105 for children
2 bars/lounges
3 restaurants
Coffee and tea in common areas
Restaurants on site
Captain's Table
Krystal Restaurant
Ooh La La Bar
Things to do
Full-service spa
Gym
Outdoor pool
Family friendly
Babysitting (surcharge)
In-room refrigerator
Laundry facilities
Outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Business services
Computer station
Conference center
Meeting rooms
Outdoors
Marina
On the beach
On the boardwalk/promenade
Terrace
Full-service spa
Facials
Manicures/pedicures
Massage
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
More
5 floors
Banquet hall
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Towels provided
Entertainment
Flat-screen TV with satellite channels
Food and drink
Coffee/tea maker
Limited room service
Minibar
Refrigerator
More
Air conditioning
Desk
Iron/ironing board on request
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 1 AM
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately ZAR 205 for adults and ZAR 105 for children
Airport shuttle fee: ZAR 550 per vehicle (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
We should mention
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the spa without adult supervision
Property is also known as
Krystal Beach Hotel Cape Town
Krystal Beach Cape Town
Krystal Beach
Krystal Beach Hotel Hotel
Krystal Beach Hotel Cape Town
Krystal Beach Hotel Hotel Cape Town
Krystal Beach Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I recently stayed at Krystal Beach Hotel and had an amazing experience. The check-in process was easy and quick, making for a stress-free arrival. The hotel offers great value for money, and the room was large, clean, modern, and very comfortable, with an excellent view. The bed and pillows were incredibly comfortable, ensuring a good night's sleep. The shower and bathroom were nice and well-maintained.
The hotel is located in a great area with many different restaurant options nearby. The buffet breakfast was superb, and the live piano music created a relaxing and smooth atmosphere. Overall, it was a fantastic stay, and I will definitely visit again!
The room did have a few things that needed to be cleaned properly when we arrived, but housekeeping sorted it very quickly. The room and the view was beautiful. I will definitely be staying there again.
A disappointing end to a wonderful trip to SA. Room was on forth floor, no elevator from 3rd to 4th floor. Had to haul our luggage up and down. (other hotels in SA had porter assistance). No hairdryer in the room, requested one from reception it didn't arrive. The television screen had two big white spots - internal lenses broken. Room was the smallest we had in SA. There was an issue with the sewers in the hotel and the underground carpark was flooded with a foul smelling water. Patrons transferred this on their footwear into the lifts which stank for the 3 days we were there. We had a nice meal one evening so invited 3 guests to join us on our final evening. Without doubt this was the worst, most disgusting dinner I have every had in a hotel anywhere in the world. I ordered a pork fillet, I got a lump of uncuttable gristle, on a sloppy gloopy mound with burnt vegetables. I was inclined not to make a fuss to avoid spoiling the evening but my guests noticed I wasn't eating. A weak apology from the manager worsened the situation. An offer of a replacement came too late, the 4 other diners had finished their main courses. Our servers remained courteous throughout, it was not their fault. I would probably not have written this review, except the Krystal doubled down with a weak, wringing hands apology the following morning - My meal was not charged on the bill seemed to be the cure all remedy. Not so Krystal this was a most disappointing event which spoiled our evening and stay.
Sean
Stayed 3 nights in Apr 2024
8/10 Good
John
Apr 15, 2024
John
Stayed 2 nights in Apr 2024
10/10 Excellent
Samuel
Apr 1, 2024
Liked: Property conditions & facilities
The location, the property and the view surrounding areay
We had a very nice holiday, staff friendly, polite and helpful. Unfortunately, on our last day the service was very poor (maybe because it was busy). Drinks by the pool took over an hour to arrive, drinks were warm and part of order was missing. Additionally a burger that we had ordered was very very undercooked. The staff did rectify our order but all this took time which was a big shame on our last day.
Our stay at this hotel was amazing. It was so clean, spacious and the staff were very friendly.
Set in the perfect location and our room was overlooking the sea and harbor, with a spacious balcony.
This is where i will be staying next time i visit.
A hidden gem and accidental find but so glad we came here to stay. Outstanding family room, which I felt was incredible value for what we paid. Very clean and comfortable, plentiful toiletries and amazing view.
The communal areas of the hotel could have been cleaner but overall was acceptable.
Breakfast was the only downfall for the duration of our stay. Very crowded, lack of tables, cutlery, food was sparse. Long waits for the coffee machine/chefs section.
Before arriving, we requested a cot for our little one. When we got there we had to remind them and they just put a single matras in the room.
My husband ordered room service and waited and hour, when we phoned to follow up they never put the order in.
We had no towels after the room was being cleaned so once again we had to go to reception.
Overall our stay we did enjoy.