4/10 Poor
Holley
Traveled with family
Nov 23, 2025
A no for me! 3 elevators and only 1 worked. Not a huge deal to some but from what I saw, most people were using the hotel pre and post cruising. This means lots of suitcases and stairs are hard. Not only were there tons of people trying to leave between 9-10, their employees use the elevators with their housekeeping carts at that hour. We waited 20 minutes for one.
We also experienced little water pressure in the shower and only warm water. I overheard people outside saying they had the same experience with the shower.
Check-in line at 4 pm was 10 people deep, with 1 employee checking in and the other being a concierge.
Check in line was also for people paying for their items from the snack/convenience room.
Couch was caved in and very uncomfortable.
It was not an inexpensive suite so I was very unhappy with the stay and will not stay again!
Holley
Stayed 1 night in Nov 2025

























