With a stay at Hotel Victoria au Lac in Paradiso, you'll be within a 10-minute drive of Lake Lugano and Gabriele and Anna Braglia Foundation. .This hotel is 0.3 mi (0.4 km) from Art Museum Lugano and 0.5 mi (0.9 km) from Giancarlo and Danna Olgiati Collection.
What's nearby
LAC Lugano Arte e Cultura - 11 min walk - 0.6 miles
Via Nassa - 13 min walk - 0.7 miles
Palazzo dei Congressi - 3 min drive - 1.3 miles
Monte San Salvatore - 3 min drive - 1.7 miles
Lake Lugano - 5 min drive - 1.7 miles
Getting around
Lugano-Paradiso - 5 min walk
Lugano Funicular Station - 6 min drive
Lugano (LUG-Agno) - 15 min drive
Restaurants
I Due Sud - 4 min walk
OK-Bar - 10 min walk
Ristorante Pizzeria Tivoli - 1 min walk
Ristorante Beirut - 2 min walk
Al Faro - 7 min walk
About this property
Hotel Victoria au Lac
Hotel with 2 restaurants, near Lake Lugano
Hotel Victoria au Lac offers 30 air-conditioned accommodations with safes and complimentary newspapers. This Paradiso hotel provides complimentary wireless Internet access. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries. Housekeeping is offered daily and hair dryers can be requested.
Make yourself at home in one of the 30 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this hotel include shopping on site, a banquet hall, and a vending machine.
Enjoy Mediterranean cuisine at La Terrazza Delle Stelle, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
La Terrazza Delle Stelle - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner.
Lord of Tillingdon - This restaurant specializes in Mediterranean cuisine. Open daily.
24-hour room service is available.
Languages
English, French, German, Italian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Self parking on site (CHF 20 per day)
Food and drink
Free buffet breakfast available daily 7:00 AM to 10:00 AM
2 restaurants
A bar/lounge
Snack bar/deli
Restaurants on site
La Terrazza Delle Stelle
Lord of Tillingdon
Things to do
Shopping
Family friendly
Grocery/convenience store
In-room refrigerator
Snack bar/deli
Soundproofed rooms
Conveniences
ATM
Free newspapers in lobby
Grocery/convenience store
Limited-hour front desk
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Meeting room
Outdoors
Rooftop terrace
Accessibility
Elevator
More
1 building
4 floors
Banquet hall
Designated smoking areas
Room amenities
Bathroom
Bathtub or shower
Free toiletries
Hair dryer (on request)
Rainfall showerhead
Towels provided
Entertainment
TV
Food and drink
24-hour room service
Refrigerator
More
Air conditioning
Desk
Free daily newspapers
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:30 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CHF 20.0 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: CHF 3.40 per person, per night. This tax does not apply to children under 15 years of age.
Tourism fee: CHF 0.15 per person, per night
We have included all charges provided to us by the property.
Optional extras
Self parking fee: CHF 20 per day
Rollaway bed fee: CHF 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Property is also known as
Hotel Victoria au Lac
Hotel Victoria au Lac Paradiso
Victoria au Lac
Victoria au Lac Paradiso
Victoria Au Lac Lugano
Hotel Victoria au Lac Hotel
Hotel Victoria au Lac Paradiso
Hotel Victoria au Lac Hotel Paradiso
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Was in a quiet part of the lake but still accessible to the main city and all the transport boats. Breakfast was great and so was the restaurant downstairs for dinner.
This was a couples trip and each couple booked a separate room.
Pros: front desk staff was friendly and attempted to address concerns up to their limitation, location is good with easy access to downtown Lugano (we previously thought it would be further)
Cons:
- Hotel is VERY outdated with very few modern amenities
- Management refused to allow the front desk to give us the controller for A/C unit. They claimed the weather was not warm enough and we could leave the window open. The problem with this is the excessive noise from outside all night long which leads to the next con:
- The hotel has a strip club in the lobby and indecent pictures in the basement where the public bathrooms are. The nightclub attracts people at odd hours and there is loud noises and conversations keeping your from sleeping. We literally couldn’t get more than 3-4 hours of sleep per night. The solution would have been to close the windows and turn on the A/C, but…
- There was a hose in the middle of the shower connecting the faucet to the shower head. You basically shower touching the hose and work your movements around it.
- Even during the time of the year that managements allows A/C, there is a $30 charge per day for the usage.
Overall we wanted to like the place for its location, views, and front desk customer service but at every moment, it disappointed us more.
While the building was showing its age with its creaky, carpeted floors, dim lighting, and faded furniture, it was great in the places that mattered most to us. The beds were clean and comfortable, the bathroom was very, very spacious, the air conditioner worked consistently well throughout our stay, and it was very quiet throughout the night.
Breakfast options were limited to cold options (other than the option to boil your eggs and toast your bread) but the coffee was freshly made to order and you could sit outside on their balcony to enjoy your meal if you wanted.
Would stay again!
While this property is older it is lovely and functions without problem. The staff is friendly and inviting. Breakfast is delicious and the views of the lake are gorgeous. It is farther from the town center but is worth the 10 minute walk along the lake or the 1 minute bus trip.
The AC was an added bonus!
My only negative is that it smells heavily of cigarette smoke.
Location is really great. 5 mins walk to Paradiso Train Station and Migros. Bus stop is next to hotel and 2 mins walk to Paradiso boat pier. Old hotel with bigger room. Beautiful lake view but not good facilities. The breakfast is good though. Overall, you got what you pay for.
Pakorn
Stayed 1 night in Jun 2023
4/10 Poor
Francine
Traveled with partner
Jun 8, 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were very nice. Location and view was beautiful. Property desperatly needs updating everywhere from the reception, restaurant and rooms. Very gaudy!! Time to let go of the past and move on or no one will be staying at your property. We will not be back.
Francine
Stayed 1 night in Jun 2023
10/10 Excellent
Eric
Jun 7, 2023
Eric
Stayed 1 night in Jun 2023
6/10 Okay
Kyle
Traveled with partner
Jun 6, 2023
Liked: Cleanliness
Disliked: Property conditions & facilities
This property has a long heritage. It was built in 1885. However, it’s pinnacle has past. It was a good place to lay our heads and the choice was a value level selection at a value level price. No regrets.
Location was right across the street from the lake. Easily walk to the bus stop, the boat dock, and numerous restaurants. The view of the lake from our balcony was incredible!
One of worst hotel experiences in my life. First impression negative due to the night club downstairs. Room in poor conditions (see pictures), a lot of noise from outside, air conditioner difficult to use, and even when off it makes a disturbing noise.
On the positive side the common areas have interesting decorations, breakfast is ok (in a nice balcony with a beautiful view over the lake), the location is relatively convenient, the personell is friendly.
Verified traveler
Stayed 1 night in Jul 2022
8/10 Good
Craig, Katy
Jun 3, 2022
Liked: Cleanliness, staff & service
The hotel is dated but is a good location with a great view. Staff was very nice and helpful.