Carpet was pretty dirty, main window curtain was stained, window shades turned down but not up, no blanket for the hide a bed, sofa stained, fresh grouting needed around toilet base, cutlery was minimal at best, ie, two cereal spoons for three people. The receptionist was exceedingly helpful and very hospitable. When we were late arriving, the access to our room was clearly stated in a text message and we were able to park and find our room very easily. Our small patio area was well kept up with garden area and cement patio.