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Room type Options Nightly price Book
Quadruple Room (4 Adults)
2 Twin Beds and 1 Double Sofa Bed
Room sleeps 4 guests
Select dates to see price
Other room types
Superior Double Room
269 square feet
1 Double Bed 2 Twin Beds
Room sleeps 2 guests
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Quadruple Room (2 Adults + 2 Children)
2 Twin Beds and 1 Double Sofa Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Design Suite, Jetted Tub (2 Adults + 2 Children)
1 Queen Bed and 1 Double Sofa Bed
Room sleeps 2 guests
(up to 2 children)
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Standard Double Room
269 square feet
1 Double Bed 2 Twin Beds
Room sleeps 2 guests
Select dates to see price
Triple Room (3 Adults)
269 square feet
1 Double Bed and 1 Twin Sofa Bed
Room sleeps 3 guests
Select dates to see price
Triple Room (2 Adults + 1 Child)
1 Double Bed and 1 Twin Sofa Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Quadruple Room (3 Adults + 1 Child)
2 Twin Beds and 1 Double Sofa Bed
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Family Suite
1 Queen Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Family-friendly ski hotel with a full-service spa

Popular property highlights

Breakfast included
Free WiFi
Laundry facilities
24-hour front desk
Multilingual staff

With a stay at Hotel Roc Meler in Canillo, you'll be in the entertainment district, within a 15-minute drive of Caldea Spa and GrandValira. This family-friendly hotel is 8.5 mi (13.7 km) from Pyrenees Andorra Shopping Centre and 1.4 mi (2.2 km) from Sant Serni Church.

Make yourself at home in one of the 80 guestrooms featuring minibars and flat-screen televisions. Your memory foam bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. A spa tub and a sauna offer a relaxing way to wind down after a day on the slopes. This Mediterranean hotel also features complimentary wireless internet access, concierge services, and an arcade/game room. The complimentary ski shuttle makes getting to the slopes a breeze.

Satisfy your appetite for dinner at the hotel's restaurant, La Cabana, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Renovations & Closures

The property is closed between November 12 and November 16.

Hotel Amenities

Hotel Amenities

After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. Getting to the slopes is a breeze with the hotel's complimentary ski shuttle. Conveniences like ski storage, skiing lessons, and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

Dining options at the hotel include a restaurant and a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This Mediterranean hotel also offers an indoor pool, a children's pool, and a health club. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Roc Meler has designated areas for smoking.

  • Daily
  • Coworking spaces
  • Number of indoor pools - 1
  • Number of hot tubs - 1
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Covered parking
  • Turkish bath/Hammam
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Number of meeting rooms - 1
  • Terrace
  • Luggage storage
  • Bicycle parking available
  • Free buffet breakfast
  • Concierge services
  • Snack bar/deli
  • Designated smoking areas
  • Parking (limited spaces)
  • Total number of rooms - 80
  • No accessible shuttle
  • Number of floors - 6
  • Number of buildings/towers - 1
  • Fireplace in lobby
  • Tile flooring in public areas
  • Free ski shuttle
  • Front entrance ramp
  • Registration desk height (inches) - 47
  • Ski passes available
  • Registration desk height (centimeters) - 120
  • Elevator door width (inches) - 120
  • Number of bars/lounges - 1
  • Elevator door width (centimeters) - 100
  • Full-service spa
  • Free breakfast
  • Spa treatment room(s)
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 2000
  • Steam room
  • Free WiFi
  • Sauna
  • Health club
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Ski storage
  • Number of restaurants - 1
  • Laundry facilities
  • Vending machine
  • Television in common areas
  • Arcade/game room
  • Garden
  • Multilingual staff
  • Outdoor furniture

Family Friendly Amenities

  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • Italian
  • Spanish
  • Portuguese
  • Russian
  • Catalan

Parking

Self parking (surcharge) , Parking (limited spaces)

Room Amenities

Hotel Roc Meler offers 80 accommodations with minibars and safes. Memory foam beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Minibar
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Designer toiletries
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Digital TV service
  • Flat-panel TV
  • Free WiFi
  • Memory foam mattress
  • TV size measurement: inch
  • In-room climate control (heating)
  • Towels provided
  • Number of bathrooms - 1
  • Number of beds 3
  • Soap
  • Shampoo
  • Toilet paper
  • Toothbrush and toothpaste not available
  • Bed sheets not available

Where to Eat

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.

La Cabana - This restaurant serves breakfast and dinner.

Dagda Irish Pub - Onsite pub. Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Snowboarding nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Ski equipment rentals on site
  • Ski lessons on site
  • Downhill skiing nearby

Spa Services

The onsite spa has massage/treatment rooms. Services include sports massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Sauna in spa
  • Hot tub in spa
  • Sports massage
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 6.0 per day.

Pet Policy

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Property follows sanitization practices of Ecolab (3rd party expert - Global)

Security system

Staff does not wear personal protective equipment

Mobile key entry is not available

Protective clothing is not available to guests

Food service has not been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are not in place

Contactless check-in is available

No rollaway/extra beds available

Carbon monoxide detector

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Parking height restrictions apply

Individually-wrapped food options are not available

Debit cards

Gap period enforced between guest stays - 24 hours

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.
  • Spa fee: EUR 12 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: EUR 15 per night
  • Crib (infant bed) fee: EUR 6.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Roc Meler Canillo
  • Roc Meler Canillo
  • Roc Meler
  • Hotel Roc Meler Hotel
  • Hotel Roc Meler Canillo
  • Hotel Roc Meler Hotel Canillo

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Parking height restrictions apply.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

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