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The Royal Sands Resort & Spa All Inclusive

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Royal Sands Resort & Spa All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
Exterior
Balcony view
On the beach, white sand, sun loungers, beach umbrellas
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • All inclusive
  • Gym
  • Room service

Explore the area

Map
Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Luxury Avenue Shopping Mall
    4 min walk
  • La Veranda
    1 min walk
  • Cancun Bus Station ADO
    16 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    18 min drive

Room options

View all photos for Junior Suite, 2 Double Beds, Ocean View

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 2 Double Beds, Ocean View

  • 429 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom

43-inch flat-screen TV with satellite channels, TV

Deluxe Suite, 1 Bedroom

  • 945 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Junior Suite - Two Children

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite - Two Children

  • 429 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 2 Bedrooms

View from room

Deluxe Suite, 2 Bedrooms

  • 1373 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beachfront

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Suite, 2 Bedrooms, Beachfront

  • 1373 sq ft
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 1 Bedroom, Beachfront

Terrace/patio

Deluxe Suite, 1 Bedroom, Beachfront

  • 945 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Junior Suite, Beachfront

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, Beachfront

  • 429 sq ft
  • Beach view
  • Sleeps 2
  • 2 Double Beds

Similar properties

Aerial view

Wyndham Alltra Cancun All Inclusive Resort

Pool
All inclusive
Spa
Kids pool
4.4 out of 5, Excellent, (5758)
The price is $388
per night
$388 total
includes taxes & fees
Jan 5 - Jan 6
Wyndham Alltra Cancun All Inclusive Resort

About the neighborhood

Cancun

With a stay at The Royal Sands Resort & Spa All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of La Isla Shopping Mall and Iberostar Cancun Golf Course. .This beach property is 3.5 mi (5.7 km) from Delfines Beach and 11 mi (17.7 km) from Ultramar Ferry Puerto Juárez.

What's nearby

  • Marlin Beach - 11 min walk
  • Cancun Interactive Aquarium - 18 min walk
  • La Isla Shopping Mall - 18 min walk
  • Aquaworld - 2 min drive
  • Delfines Beach - 6 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪La Veranda - ‬1 min walk
  • ‪Ilios Restaurant - ‬13 min walk
  • ‪Taboo Cancun - ‬1 min drive
  • ‪Hacienda Sisal - Mexican Restaurant Cancun - ‬2 min walk
  • ‪Puerto Madero - ‬1 min drive

About this property

The Royal Sands Resort & Spa All Inclusive

Family fun on the beach, with 4 outdoor pools, near La Isla Shopping Mall
The Royal Sands Resort & Spa All Inclusive offers 340 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

4 outdoor tennis courts, a marina, a health club, and complimentary bicycles are featured at the property. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.
Make yourself at home in one of the 340 guestrooms featuring microwaves and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, outdoor tennis courts, and a health club. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle.
All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at La Veranda, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the bar/lounge, the beach bar, or one of 2 poolside bars. A complimentary self-serve breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.
A complimentary self-serve breakfast is served each morning between 7:00 AM and 11:00 AM.
La Veranda - This poolside family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Hacienda Sisal - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Char Hut - This poolside café specializes in American cuisine and serves light fare only. Open daily.
Sidelines Sports Bar - Onsite sports bar. Happy hour is offered. Open daily.
Sand Dollar - This seafood restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

All inclusive details

All-inclusive room rates at The Royal Sands Resort & Spa All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
Basic alcoholic beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Snorkeling

Land activities

Bicycling
Tennis
Tennis lessons

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to offsite nightclubs
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free extended parking on site

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Char Hut
  • Hacienda Sisal
  • La Veranda
  • Sand Dollar
  • Sidelines Sports Bar

Things to do

  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Paddleboard
  • Playground
  • Shopping
  • Snorkeling
  • Tennis lessons

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • In-room massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • Elevator

More

  • 15 buildings
  • 9 floors
  • Built in 2000
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 4.57 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Royal Sands
Royal Sands All Inclusive
Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands Cancun
Sands All Inclusive
Royal Sands All Inclusive All-inclusive property

The Royal Sands Resort & Spa All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1503 out of 2546 reviews" "
Rating 8 - Good. 569 out of 2546 reviews" "
Rating 6 - Okay. 277 out of 2546 reviews" "
Rating 4 - Poor. 102 out of 2546 reviews" "
Rating 2 - Terrible. 95 out of 2546 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Grant

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2024

4/10 Poor

Grant

Liked: Cleanliness, amenities
Disliked: Staff & service
No drink in the fridge. Staffs so rude and careless.
Stayed 1 night in Sep 2024

8/10 Good

Emmanuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are new and the view on the property is awesome. The only problem is restaurants and bars close too early compared to other hotels that i stayed, BUT it is a good FAMILY hotel
Stayed 4 nights in Sep 2024

10/10 Excellent

Amanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly & very attentive staff ; excellent customer service & we overall had a great experience staying at this resort. We definitely will be coming back!
Stayed 7 nights in Sep 2024

2/10 Terrible

Ara

Traveled with family
Disliked: Amenities, property conditions & facilities
they charged us for unknown stuff and that is not a good service
Stayed 6 nights in Sep 2024

10/10 Excellent

Umar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was above and beyond expectation
Stayed 4 nights in Sep 2024

10/10 Excellent

Mark Vincent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property. Hats of to their housekeeping and cleaning department
Stayed 7 nights in Sep 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

IVAN ANTHONY

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at The Royal Sand from September 15-21, 2024 - the area is amazing. - very clean and well maintained. - the view is spectacular. - beach is clean and clear. - variety of foods and delicious. - snacks, buffet, room service and fine dinning are all included. - 4 pools, 2 big jacuzzi and aqua park for kids are all clean. - staffs are friendly. - night shows are funny and entertaining. - this is extra but I suggest to do the xplor activity with photo packages (this is a unforgettable experience).
Stayed 6 nights in Sep 2024

10/10 Excellent

elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Cancun
Stayed 6 nights in Sep 2024

10/10 Excellent

Macie Darnell

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was amazing!! And the staff was even better. I will definitely be going back!
Stayed 4 nights in Sep 2024

10/10 Excellent

Nicole, Queretaro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo fue perfecto, la comida es deliciosa en todos los restaurantes, solo que los meseros estan muy atareados, en el sports bar fue imposible que nos atendieran. Cuando ya te reconocen y saben que dejas propina ya te atienden mejor.
Stayed 6 nights in Sep 2024

8/10 Good

Miriam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent only thing was that they would take a long time to bring our drinks and food.
Stayed 5 nights in Sep 2024

10/10 Excellent

Chintankumar Bahoshbhai, Maple Ridge

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trip was amazing!
Stayed 5 nights in Sep 2024

10/10 Excellent

Dawn Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything
Stayed 4 nights in Sep 2024

10/10 Excellent

Romell

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect. The concierge was rude and unpleasant after we decided not to do the time share presentation.
Stayed 6 nights in Jun 2024

4/10 Poor

Jennifer

Traveled with group
Liked: Cleanliness, staff & service
Dining options limited.
Stayed 5 nights in Sep 2024

10/10 Excellent

RAINEY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 4 nights in Sep 2024

10/10 Excellent

RAINEY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was amazing. Great food and we went when it wasn’t busy so we didn’t have to wait in any lines or worry about not having beach or pool chairs. Awesome place.. only downfall is the peach to try and get you to attend the presentation. Especially when you just arrive and want to relax a minute. Other than that excellent
Stayed 4 nights in Sep 2024

10/10 Excellent

Mohammad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all over is really good near from everywhere but restaurants charges you for special dishes
Stayed 2 nights in Sep 2024

10/10 Excellent

Nelly

Stayed 6 nights in Aug 2024

10/10 Excellent

Joke

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect. I will be coming back.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jason

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to relax good views, Best Staff I came across in all my times, just wish had more adult beverages options then just one kind for the room fridge.
Stayed 5 nights in Sep 2024

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, property conditions & facilities
We were very happy with the staff helpful and friendly
Stayed 6 nights in Sep 2024

8/10 Good

Ana, Water Mill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very good! The staff is very polite and helpful. Jimmy took care of our luggage and explained everything to us; he was very attentive and a lovely person! The bar staff, especially Gabriel and Óscar, were also very polite and attentive. The food is very good! Breakfast is okay, nothing special. There aren’t many restaurants, and although they advertise an Italian restaurant, it’s located at the other unit, so you have to take a bus to get there! However, the entertainment part is terrible—there are no activities, and instead of music, there's bingo by the pool every day. There are no shows at night, not even ambient music by the pool. On Saturday, there was NOTHING happening at the pool; it was a lifeless day! They don’t care about entertainment at the pool. If you're looking for a calm place with no noise, this is it! But if you’re looking for some fun, you won’t find it there!it is a quite place!
Stayed 5 nights in Sep 2024