Suites Cancun Center Cancun

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Suites Cancun Center Cancun

Outdoor pool
Property entrance
Lobby
Standard Triple Room, Multiple Beds | In-room safe, individually decorated, individually furnished, desk
Lobby sitting area

Reviews

7.0 out of 10

Good

Popular amenities

  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Alcatraces 32 S M 22 Mza 10, Cancun, QROO, 77500
  • Las Palapas Park
    1 min walk
  • Benito Juarez Municipal Building
    7 min walk
  • Mercado 23
    11 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    24 min drive

Room options

Standard Double Room

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Double Room, 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Triple Room, Multiple Beds

  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Quadruple Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

Triple Room Standard

  • Sleeps 3
  • 1 Full Bed(s) and 1 Twin Bed(s)

Quadruple Room Standard

  • Sleeps 4
  • 1 Full Bed(s) and 2 Twin Bed(s)

About the neighborhood

Cancun

With a stay at Suites Cancun Center Cancun, you'll be centrally located in Cancun, within a 5-minute drive of Plaza 28 and Plaza Las Americas. .This golf hotel is 8.6 mi (13.9 km) from La Isla Shopping Mall and 2.6 mi (4.1 km) from Ultramar Ferry Puerto Juárez.

What's nearby

  • Las Palapas Park - 1 min walk - 0.1 miles
  • Benito Juarez Municipal Building - 7 min walk - 0.4 miles
  • Plaza 28 - 12 min walk - 0.7 miles
  • Plaza Las Americas - 3 min drive - 1.8 miles
  • Puerto Cancun Marina Town Center - 5 min drive - 1.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Hunter Bar Cancun: Address - ‬1 min walk
  • ‪Black Café - ‬3 min walk
  • ‪Cocina Libanesa Sahara - ‬2 min walk
  • ‪11:11 Club - ‬3 min walk
  • ‪El Crustáceo Cascarudo - ‬2 min walk

About this property

Suites Cancun Center Cancun

Colonial Cancun hotel in Downtown Cancun with free parking
Suites Cancun Center Cancun offers 62 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 62 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This Colonial hotel also features complimentary wireless internet access and a television in a common area.
Featured amenities include a 24-hour front desk and a safe deposit box at the front desk. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking options include a carport

Things to do

  • Golf driving range
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • 2 buildings
  • 3 floors
  • Built in 2000
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 9 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system and window guards

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Suites Cancun Center
Suites Hotel Cancun Center
Suites Cancun Center Hotel
Suites Cancun Center
Suites Cancun Center Cancun Hotel
Suites Cancun Center Cancun Cancun
Suites Cancun Center Cancun Hotel Cancun

Reviews

7.0

Good

Rating 10 - Excellent. 37 out of 164 reviews" "
Rating 8 - Good. 51 out of 164 reviews" "
Rating 6 - Okay. 38 out of 164 reviews" "
Rating 4 - Poor. 18 out of 164 reviews" "
Rating 2 - Terrible. 20 out of 164 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible place, never again
Muy mala experiencia nada que ver con las fotografías que muestran algunas cosas que aparecen allí no están, por las noches hay demasiado ruido, se siente mucha inseguridad, nunca volvería, no hay microondas, cafetera, plancha, etc. Si tu plan es pasar unas bellas vacaciones y quieres tomar algún cóctel o servecita este no es lugar, si metes alcohol te cobrarán unas multa sin previo aviso, never again. Sin mensionar que las puertas están muy inseguras y viejas.. Terrible, the are not microwave, coffeemaker, refrigerator etc, the service is really bad , smells really bad, noisy all night, also if you planning to have fun and relax drink alcohol in your room after a long day this is not the place the will ask you for to pay a penalty with out previos notice,
Stayed 6 nights in Aug 2024

2/10 Terrible

Hilda

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible place to stay no lock on the door and room smelled horrible mold on pillows . Do not stay here especially if you are a female
Stayed 3 nights in Jul 2024

4/10 Poor

Anju Kumari

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff at the front desk were knowledgeable and friendly. Guests were noisy and did not consider that other guests were there too. From outside building looked good but inside, room was not greatest. Sink taps were old and leaking, no sprinkle system, Air conditioner was old and noisy,, did not feel safe to be there. We were there for 3 nights, saw police two times. It does not look like, building meets standard code for housing..
Stayed 3 nights in Jun 2024

4/10 Poor

NATSUMI

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The location is really great!!! That’s all what we like. No body soup, no shampoo and conditioner, no hair dryer. Broken tap and shower head. Very noisy music singing laughing talking in night time until 2am with other guests from India. If you don’t mind these things and your priorities are only location and price, we recommend this hotel.
Stayed 2 nights in Apr 2024

6/10 Okay

Patrick

Liked: Staff & service, amenities
Strange visitor policy for visitors as I had a 2 double bed room with just me there.
Stayed 7 nights in Apr 2024

8/10 Good

Loksayath

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Elisabeth

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property needs a serious upgrade of the facilities. In addition, some of the rooms are exposed to very loud music. I had to pay extra to change my room to avoid the music. The staff, however, were friendly and efficient.
Stayed 1 night in Feb 2024

8/10 Good

Abdiel, Cancún 58

Liked: Cleanliness, staff & service
The rooms didn't quite match the glamour of the online photos, they looked simple with no charm. The room was lacking a ceiling fan and missing toiletries for the 1st night. The cleanliness of the room was consistent, with daily housekeeping ensuring fresh linens and a tidy space. Plus, the reliable availability of warm water in the shower was a comforting touch.
Stayed 3 nights in Feb 2024

2/10 Terrible

ABDELHAFID

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad Not recommend
Stayed 1 night in Feb 2024

6/10 Okay

Teresa

Pray for this hotel
Um. It’s not a good look. It looks as though there is a massive group of families 10-15 -living there with young children. Why do I assume that? Only at him would I put my naked foot on a coffee table in the lobby. Actually I wouldn’t even do that because I have too much respect for my home. Would I stay there again? Only if I was on a super budget. Why? -Lobby and hotel filled with residents (loud) -Bed mattress non existent because you could feel the board slats. -Kavia amenities? -Had to leave a $10 US OR ID for remote control and key -It was SUPER CLEAN. Kudos to the housekeeping who work super hard. How they keep them working there with all those families to clean up after - I dunno. - The tv had streaming - internet during the day was unpredictable
Stayed 2 nights in Nov 2023

8/10 Good

Tania

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 3 nights in Aug 2023

8/10 Good

Eduardo

Business traveler
Liked: Staff & service
Centrally located. Building is tired, needs thorough cleaning and paint.
Stayed 1 night in Jul 2023

8/10 Good

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
I traveled alone for my birthday and I wanted something affordable and close to Parque de Las Palapas. My room was comfortable and the a/c was cold. The ladies at the front desk were really sweet. I only know basic Spanish and I was able to communicate pretty well. The only bad thing that I can say is that there's no fridge in the room, but there's an Oxxo, food stalls, bars, and restaurants right outside and around the corner as well.
Stayed 3 nights in May 2023

2/10 Terrible

Maria

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t stay here no even for 1 day
Stayed 1 night in Mar 2023

8/10 Good

Norman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe area, convenient to restaurants and bars
Stayed 1 night in Jan 2023

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the pool room did not have any security lock on door or a safe in the room
Stayed 1 night in Jun 2022

8/10 Good

William

Stayed 1 night in Feb 2022

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite good for the price
Perfectly good choice, low cost, clean, right in downtown area and location pretty near market 28.
Stayed 1 night in Jan 2022

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Good location, but noise and no safe.
Good points are it's good value, clean and in a good location. Bad points are: there is no room safe, even though the listing says there is; it was noisy at night. There's a kitchenette counter in the room and, whilst sitting by it, i cut my knee on the underside edge of the counter. This edge is rather sharp so be careful.
Stayed 1 night in Jan 2022

4/10 Poor

robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Cheap but not very cheerful
Rather old and run down. Feels like a dingy motel overall. Old, rusting snack vending machine and … Beds so soft and old as to give me a bad back! 1.Hot water failed (was fixed). 2. Wifi weak in room (was attended to). 3. Room Electronic key card kept failing (was attended to several times) 4. Super old super noisy AC units are like jet planes taking off and can’t be turned down only off or on! 5. Taps and toilet seats bolts literally have rust on them. 6 Very noisy at night next to ‘party hostel’ next door; was woken up on 3 consecutive nights. 7. Old wooden pool lounger literally snapped in half - staff didn’t notice ? The price is cheap but see above. And the pool in central courtyard is pleasant.
Stayed 3 nights in Jan 2022

4/10 Poor

Verified traveler

Traveled with group
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

6/10 Okay

Oscar

Stayed 1 night in Jan 2022

2/10 Terrible

Joe

Traveled with family
Liked: Cleanliness
There was no parking available even though parking is listed in the amenities so we ended up having to park far away. The hotel blamed Expedia for listing the wrong information… The beds were extremely hard and uncomfortable preventing us from getting any rest. We checked out after 1 night because our stay was horrible. Prior to checking out 2 day early, we contacted Expedia letting them know the circumstances and they told us they’d contact the hotel to see if we could get refunded for the second night but then they said that since no one at the front desk spoke English that a Spanish speaking rep would be contacting the hotel. Upon checking out, we told the person at the front desk about our bad experience and that Expedia would be contacting them to enquire about a refund and she told us that it would not be a problem. A few days later, Expedia emails me to say the hotel refuses to refund… Do not stay at this hotel if you have a rental car and if you’re in need of a comfortable bed.
Stayed 2 nights in Dec 2021

10/10 Excellent

Miguel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, and easy access to many areas down town
Stayed 4 nights in Dec 2021