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Residence Inn by Marriott Cancun Hotel Zone

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence Inn by Marriott Cancun Hotel Zone

2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
In-room safe, laptop workspace, blackout drapes, soundproofing
Exterior
Exterior
Balcony view

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • Housekeeping
    Housekeeping

Explore the area

Map
Blvrd. Kukulcan Lt. 1-02, Zona Hotelera Km. 23.5 MZ60, Cancun, QROO, 77500
  • Ventura Park Cancun
    4 min drive
  • Riviera Cancun Golf Resort
    5 min drive
  • Iberostar Cancun Golf Course
    7 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    10 min drive

Room options

View all photos for Suite, 2 Bedrooms, Balcony

Suite, 2 Bedrooms, Balcony | In-room safe, laptop workspace, blackout drapes, soundproofing

Suite, 2 Bedrooms, Balcony

  • 677.6 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 2 Queen Beds, Balcony, Partial Ocean View

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds, Balcony, Partial Ocean View

  • 526 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Balcony, Ocean View

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed with Sofa bed, Balcony, Ocean View

  • 566 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Balcony

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed, Balcony

  • 423 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Balcony

Studio, 2 Queen Beds, Balcony | In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds, Balcony

  • 526 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Balcony, Partial Ocean View

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed with Sofa bed, Balcony, Partial Ocean View

  • 566 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
Exterior
The Westin Resort & Spa, Cancun
Pool
Hot Tub
Spa
Kids pool
4.1 out of 5, Very Good, (1469)
The price is $111
per night
$143 total
includes taxes & fees
Dec 5 - Dec 6
The Westin Resort & Spa, Cancun

About the neighborhood

Cancun

Located in Cancun (Zona Hotelera), Residence Inn by Marriott Cancun Hotel Zone is steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and a 4-minute drive from Ventura Park Cancun. .This hotel is 6.4 mi (10.3 km) from La Isla Shopping Mall and 9 mi (14.5 km) from Moon Palace Golf Club.

What's nearby

  • Ventura Park Cancun - 4 min drive - 2.5 miles
  • Delfines Beach - 4 min drive - 2.8 miles
  • Riviera Cancun Golf Resort - 5 min drive - 2.7 miles
  • El Rey Ruins - 6 min drive - 4.0 miles
  • Iberostar Cancun Golf Course - 7 min drive - 4.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 10 min drive

Restaurants

  • ‪Arena Sports Bar - ‬3 min drive
  • ‪Sun Palace - ‬2 min drive
  • ‪La Hacienda Restaurant - ‬4 min drive
  • ‪Soluna Bar - ‬4 min drive
  • ‪Taco Arte Restaurant - ‬3 min drive

About this property

Residence Inn by Marriott Cancun Hotel Zone

Hotel with 2 outdoor swimming pools, steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Residence Inn by Marriott Cancun Hotel Zone offers 158 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Accommodations have separate sitting areas and include dining tables and kitchen islands. 55-inch flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Cancun hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a 24-hour fitness center.
Make yourself at home in one of the 158 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private balconies. Wired and wireless internet access is complimentary, while 55-inch flat-screen televisions with cable programming provide entertainment. Conveniences include safes and separate sitting areas, as well as phones with free local calls.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a communal living room.
You can enjoy a meal at the restaurant serving the guests of Residence Inn by Marriott Cancun Hotel Zone, or stop in at the snack bar/deli. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Cancun? This hotel has 2540 square feet (236 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM. A hosted evening meal is available for a surcharge daily.
Pick&Chill Rooftop Snack - This poolside rooftop bar serves light fare only.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Hosted evening meal available daily for a fee of USD 20
  • Snack bar/deli

Restaurants on site

  • Pick&Chill Rooftop Snack

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Dining table
  • Free crib
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (2,540 square feet of space)

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Elevator (49 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (24 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Smooth flooring in room
  • Tile flooring in public areas
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Comprehensive recycling policy
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchen
  • Kitchen island
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 3 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Hosted evening meal: USD 20

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

By Marriott Cancun Zone Cancun
Residence INN Cancun Hotel Zone
Residence Inn by Marriott Cancun Hotel Zone Hotel
Residence Inn by Marriott Cancun Hotel Zone Cancun
Residence Inn by Marriott Cancun Hotel Zone Hotel Cancun

Reviews

8.8

Excellent

Rating 10 - Excellent. 1358 out of 2235 reviews" "
Rating 8 - Good. 494 out of 2235 reviews" "
Rating 6 - Okay. 184 out of 2235 reviews" "
Rating 4 - Poor. 94 out of 2235 reviews" "
Rating 2 - Terrible. 105 out of 2235 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonitas vacaciones
Me encantó la habitación, la cama muy cómoda, la regadera también muy buena, solo algo complicada la TV pero tampoco imposible. La alberca también muy bien.
Stayed 5 nights in Aug 2024

10/10 Excellent

Liboria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jeremey Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anna helped us out with all of our tours and she was great answered all of our questions and set us up with great things to do Ask for Anna she was the best
Stayed 7 nights in Aug 2024

10/10 Excellent

SINDIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were friendly and very polite. Thank you for your hospitality.
Stayed 5 nights in Aug 2024

10/10 Excellent

RAIMUNDO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, big rooms with a big TV and cable. Confortable beds. The breakfast is good and it’s included Polite staff The swimming pool it’s on the rooftop, it’s OK but is not that great to spend a few hours in that area. It’s small. Definitely a great option vs the price per night!!
Stayed 1 night in Aug 2024

8/10 Good

RAIMUNDO

Liked: Cleanliness, staff & service, property conditions & facilities
We had a little confrontation with the lobby manger. He did not help us have a smoothly check in because he made us go to a computer and print a 9 years old ID. Something that he could easily do it since it was their computer. I believe he needs more costumer service training. About the hotel. It’s a new and nice hotel, everything is working, rooms comfortable
Stayed 1 night in Aug 2024

8/10 Good

Md

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good
Stayed 5 nights in Aug 2024

2/10 Terrible

Jorge Alberto Fernandez

Disliked: Staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Alberto, silver spring

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Kendra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop restaurant and pool were amazing! Great views!! We loved the room, too. My kids and I were so impressed and had a wonderful time. It was the last day of our trip and the perfect way to end.
Stayed 1 night in Aug 2024

6/10 Okay

Dorian

Traveled with family
Property location wasn’t easy access to the beach and no transportation to the airport within 10 miles
Stayed 1 night in Aug 2024

10/10 Excellent

Brandon J

Liked: Cleanliness, staff & service, property conditions & facilities
T
Stayed 1 night in Aug 2024

10/10 Excellent

Alejandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near Cancun airport
Staff was super helpful. Close to airport. Was on second floor so no water or partial water view like promised but space was comfortable so didn't move. Breakfast was good selection.
Stayed 1 night in Jul 2024

10/10 Excellent

Grégory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice stay. Large rooms with comfortable beds
Stayed 2 nights in Aug 2024

10/10 Excellent

Ryu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Gerardo Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Jose, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
The place is very clean and accommodations are great, but lacks a restaurant and is too far from restaurants. Needs to offer more services.
Stayed 3 nights in Jul 2024

6/10 Okay

Staci Wardwell

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff was wonderful! Breakfast was not very good. Looks can be deceiving!
Stayed 12 nights in Jul 2024

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best
Stayed 3 nights in Aug 2024

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

ELIZABETH, Lawrenceville

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be coming back to this one, perfect location. Worth the price. Family friendly, & they speak English. Smart TV. Beautiful balcony & kitchen. Free breakfast & parking is a bonus!
Stayed 1 night in Aug 2024

2/10 Terrible

Andres

Disliked: Cleanliness, staff & service, property conditions & facilities
The management and Eliel. Very unreasonably and extremely deceiving. Always trying to get money for "early check-in". No empathy for weary travelers. Very unsavory and grossly managed. I ended up driving to to anothrr Hotel. These people are in a very low frequency. I. Never returning there again. Theu can keep the money.
Stayed 1 night in Aug 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice I loved it , was clean just kind of far from places.
Stayed 4 nights in Jul 2024

10/10 Excellent

Dany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in May 2024

10/10 Excellent

Shonda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 3 nights in Jul 2024