Entire condo

Penthouse #3703! - Huge Terrace with Hot Tub Overlooking the Ocean

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Penthouse #3703! - Huge Terrace with Hot Tub Overlooking the Ocean

A heated pool
Outdoor spa tub
Outdoor dining
On the beach
Exterior

Reviews

9.2 out of 10

Wonderful

Entire condo

4 bedrooms4 bathroomsSleeps 122750 sq ft

Popular amenities

  • Beach view
  • Pool
  • Washer
  • Parking available
  • Gym

Explore the area

Map
Cancun, ROO
  • El Rey Ruins
    18 min walk
  • Iberostar Cancun Golf Course
    20 min walk
  • Delfines Beach
    2 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    13 min drive

Room options

About the neighborhood

Cancun

With a stay at this condo in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Iberostar Cancun Golf Course and Delfines Beach. .This beach condo is 4.7 mi (7.6 km) from La Isla Shopping Mall and 10.5 mi (16.9 km) from Moon Palace Golf Club.

What's nearby

  • El Rey Ruins - 18 min walk - 1.0 mile
  • Iberostar Cancun Golf Course - 20 min walk - 1.1 miles
  • Delfines Beach - 2 min drive - 1.1 miles
  • Maya Museum of Cancun - 4 min drive - 2.3 miles
  • Ventura Park Cancun - 6 min drive - 4.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive

Restaurants

  • ‪Arena Sports Bar - ‬8 min walk
  • ‪Zai - ‬15 min walk
  • ‪Sun Palace - ‬3 min walk
  • ‪Soluna Bar - ‬5 min drive
  • ‪Km 19.5 - ‬13 min walk

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Penthouse #3703! - Huge Terrace with Hot Tub Overlooking the Ocean

Hi everyone, my name is Tim Miller. My brother and I purchased in Cancun back in 2004. We love it here! We used to have property in Cocoa Beach, FL but when we found Cancun we sold everything and bought here to stay. There is no place on earth like The Renowned Cancun Hotel Zone. The beauty of the Caribbean waters is unmatched worldwide and they surround the island (the Cancun Hotel Zone is an island) to East, North & South, while the gorgeous Fresh water Bay is to the West. And the locals are so happy, humble, and so thankful to have your business and be of service to you and your family. Over time, my family came to know many wonderful people here in Cancun. If you have never been to Cancun, you will absolutely love it here!

Penthouse #3703- 4BR-3.5BTH - Approx 2,750 sq ft including terrace

Penthouse #3703 sits on the corner (there are only 4 units on the Penthouse Level, one on each corner) of the North tower. You walk in and you have the living room, dining room, powder room, kitchen, big terrace, laundry room and one small bedroom with queen bed & private bathroom, BR4. Upstairs you have the other 3 bedrooms, the master has a king bed with private bathroom, BR 2 has two queens, BR3 has one queen. The hall bath serves BR2 and BR3. The views are of both the ocean and the lagoon. 3703 is unique in that although it faces the lagoon, you have great ocean views from the terrace and 3 of the 4 bedrooms, and 1 of the 3 bedrooms has a beautiful lagoon view. #3703 is the only Penthouse that features the 4 person hot tub, an especially nice feature that overlooks the ocean. And with the views from #3703 being so nice in every direction, it’s no wonder that this unit is always among the very most popular of our offerings.

Manager: Tim and Megan Miller

Penthouse #3703 Location: Beachfront-7th & 8th floors-2 Story Corner Unit

Resort: Oleo Cancun Playa is located Directly on the Beach in the Famed Cancun Hotel Zone.
Address: Blvd Kukulcan Kilometer 19.5, Zona Hotelera, Q-Roo, Cancun, Mexico 77500

- - - - - UNIQUE VACATION RENTAL EXPERIENCE - - - - -

Typical vacation rental: Apartment building, pool, beach, minimal staff. Part timer to service you, likely give you a lock box code for the unit.

- - - - - WHAT YOU GET WITH US INSTEAD! - - - - -
1. My wife and I do this full time; it is our dedicated passion to serve you.

2. Abdiel and Paola are our full-time managers on the ground in Cancun to service you. They are at the resort Mon-Sat 9-5pm, and after hours you will still receive prompt responses via email. On arrival day, our team is there to welcome you, show you around, and answer all your questions.

3. Rather than an apartment building, we reside within a full service resort with full time staff, 24 hour security gated security, 24 hour beautiful lobby, gym, spa, tennis court, pool, beach, sun deck, loungers and umbrellas, hot tub, photos studio, tour center, 5 restaurants, 2 bars including a pool bar, and spa with steam room, sauna, relaxation pool, hot tub, and massage and nail services.

4. The resort is all-inclusive. When you book a Penthouse unit, the all-inclusive is optional each day you are there. Payment is made at the lobby front desk. Cost is currently $90 per person per day, Dec 20-Jan 4 is $135 per day. Prices are subject to change without notice as we have no control over resort pricing. Kids 11 or under are ½ off, 2 years and under are free.

5. For days you do not want the all-inclusive, feel free fill up the cooler inside the condo with your favorite drinks & snacks and take that to the pool or beach. It’s ideal, makes for a nice little table as well, about the size of a carryon.

6. You always have one resort restaurant that is never all inclusive. You pay per item and they have things like tasty toasted subs, wraps, and pizza. They also have a wide assortment of coffees and desserts.

7. Indulge in our in-home cooking service for an authentic Mexican feast prepared by our local cooks. Our guests love this, we provide the service to our guests only at our raw cost. It runs $10 per person for the service ($80 min) and it includes purchasing the groceries and preparing the meal. Our cooks provide you with a receipt for the groceries. Meals are served buffet style. It’s payable in cash at the time of service. It’s very easy to book, the menu and link come in your welcome pack.

8. Our location is ideal. We have great restaurants right across the street, plus a convenience store that sells beer and all the hard liquors. At the same time our area is well lit, and very safe, and our activity level surrounding the resort is mild. Everything is close by, buses run 24/7 and you can be at a myriad of additional restaurants, shops, and big nightclubs in minutes.

9. Oleo prints out a weekly brochure for guests detailing the latest activity offerings. Often times there is live entertainment around the bar, and water yoga is typically in the weekly calendar.

10. Tours and Excursions Insider Knowledge: With over two decades of experience in Cancun, we offer invaluable insights into the best activities and excursions. Here’s an example, the snorkeling excursion with my friend Mike, who I have known for over 2 decades now. Mike is such a great guy! Always smiling and joking around. His family comes from many generations of fisherman that go way back to before Cancun was even known as destination. Mike’s snorkeling tour is the “bargain of the century”. He does not advertise, has no website, and you pay him in cash. The cost for Mike’s excursion is $75 per person ($450 minimum). For that price you get a 5-6 hour excursion, round trip transportation to the port, a golf cart rental on Isla Mujeres for an hour, and a huge meal at the end. On top of that, he takes you to the best snorkeling site, they are protected waters by the Mexican government and require a special permit that he has to pay for each person going. The underwater beauty where Mike takes you is unreal, so beautiful! To have all that, plus a totally private excursion to your group, is an outstanding value that you will not find anywhere else.

11. VIP Night Club. At these big clubs in Cancun, the cover charges alone will run you $50 or more, plus you wait in lines to get in, then it’s standing room only and drinks are very expensive. With us, you’ll get the link to purchase the VIP night club pass. For $150, you will have VIP access, no lines, A VIP table, and not only is your cover charge included, but all your drinks as well. It goes from 10am to 3am and includes transportation there and back.

12. Grocery convenience. When staying in these larger places, everyone wants to have some groceries on hand. 10 years ago I asked the owner of the transfer company that we recommend if he would take our guests to the grocery store before heading to the resort, for an additional fee of course. He said he would add that to his website. He did, and it’s been a hit with our guests ever since. Our team has milk crates and hotel carts to get all of your groceries up. Don’t worry, we have you covered. But please note that if you arrive on a Sunday, you may want to get groceries after you arrive at some point, as we will not be there to help you.

13. 13. Family-Friendly: Traveling with little ones? Rest assured, each unit is equipped with amenities like pack-n-plays and high chairs upon request.

14. Clean drinking water. The reverse osmosis system in the kitchen provides free clean drinking water.

15. Quality linens: My wife specifies sheet sets that are a polyester/cotton blend, 575 thread count. She says it is the perfect blend of softness and stain removal properties.

16. Quality Bath towels: For bath towels she specifies large 30”x 53” 100% cotton. They are really nice; we have the same ones at home. Way better than what you would expect at a nice hotel. To me, even the nicer hotels have towels that are not soft, and not very big.

17. We provide Beach towels: We provide 8 Large commercial grade beach towels.

18. Private wifi: Unlike hotels that offer non private, or semi private wifi, these modems are completely private to the unit, and encrypted, and the modem is inside the unit.

19. Charging Ports: All the bedrooms and every living room has a charging port with 3 outlets and 3 USB terminals.

20. We have Great Reviews!

21. Great guest communication: Group Email Thread: The Group Email thread is the tool we use to keep everyone on our team in touch should you need anything, plus it keeps us all in the know, and on the same page. This email thread goes out to you and all of our team members after payment is processed. You can’t miss it, as the subject box starts with all caps: GROUP – MAIN followed by your Penthouse number and arrival and departure dates. This way our team always knows with whom we are speaking. It allows for our guests to get prompt replies consistently.

PHOTOS: Please note that photos of The Private Balconies may appear under "Common Areas" because the spaces are so large, AI mistakenly categorizes it under common areas. Additionally, the resort should not be listed under "What's Nearby," but sometimes is.

PHOTO GALLERY ORDER: Private Outside Areas, Main Areas, Bedrooms/Bathrooms, Resort photos, What’s nearby.

With us, you're not just booking a vacation rental—you're gaining access to a wealth of local knowledge, dedicated and friendly service, and processes to help us give you quick and thorough service as well....Processes fostered through years of experience in the business. We look forward to welcoming you to Penthouse #3703 and ensuring your Cancun experience is outstanding!

Warm regards,
Tim and Megan Miller
Make yourself comfortable in this air-conditioned condo, featuring a kitchen with a refrigerator and an oven. There's a private balcony. Complimentary wireless internet access keeps you connected, and a Smart television is provided for your entertainment. Conveniences include a phone, as well as a microwave and a coffee/tea maker.
Enjoy a range of recreational amenities, including a water park, a spa tub, and a sauna.
Featured amenities include an elevator and a water dispenser.

Property manager

Tim Miller with Cancunvacationrentals1

Languages

English

Property amenities

Beach

  • On the beach

Pool/Spa

  • Communal pool
  • Heated pool
  • Massage
  • Sauna
  • Spa tub

Internet

  • Available in the condo: Free WiFi

Parking and transportation

  • Car not required
  • Parking on site

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster
  • Water dispenser

Dining

  • Chef service
  • Dining table

Bedrooms

  • 4 bedrooms
  • Bedsheets provided

Bathroom

  • 3.5 private bathrooms
  • Hair dryer
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area

Entertainment

  • Smart TV with cable/satellite channels
  • Stereo

Outdoor areas

  • Balcony
  • Dock
  • Terrace

Laundry

  • Washer/dryer

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Phone

Location highlights

  • Near a health/beauty spa
  • Near a hospital
  • Near an outlet shopping mall
  • Near the bay
  • Near the marina
  • Near the ocean
  • On the waterfront

Things to do

  • Gym
  • Heated pool
  • Kayak
  • Optional golf privileges
  • Table tennis
  • Tennis
  • Water park
  • Water sports equipment
  • Basketball nearby
  • Fishing nearby
  • Jet skiing nearby
  • Kayaking nearby
  • Motor boating nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Swimming nearby
  • Water skiing nearby
  • Water tubing nearby
  • Wildlife walks nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Deadbolt lock

General

  • Housekeeping (on request)
  • Property located in a resort
  • Unit size: 2,750 square feet
  • Water dispenser

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 27

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive lockbox information
You will receive an email from the host with check-in and check-out instructions

Access methods

Lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Parties and events are allowed on site
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a deadbolt lock
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation

We should mention

A car is not required for transportation to and from this property

Property is also known as

Tim M Penthouse 3703 Stunning Views Big Hot Tub Terrace Condo
Tim M Penthouse 3703 Stunning Views Big Hot Tub Terrace CANCUN
Tim M Penthouse 3703 Stunning Views Big Hot Tub Terrace
Penthouse #3703 - Terrace Hot Tub Overlooking the Ocean Condo
Tim M Penthouse 3703 Stunning Views Big Hot Tub Terrace Condo
Tim M Penthouse 3703 Stunning Views Big Hot Tub Terrace CANCUN
Tim M Penthouse 3703 Stunning Views Big Hot Tub Terrace Condo
Tim M Penthouse 3703 Stunning Views Big Hot Tub Terrace CANCUN
58270
Tim M Penthouse 3703 Stunning Views Big Hot Tub Terrace
Penthouse #3703 - Terrace Hot Tub Overlooking the Ocean Cancun

Penthouse #3703! - Huge Terrace with Hot Tub Overlooking the Ocean Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 22 out of 31 reviews" "
Rating 8 - Good. 7 out of 31 reviews" "
Rating 6 - Okay. 1 out of 31 reviews" "
Rating 4 - Poor. 0 out of 31 reviews" "
Rating 2 - Terrible. 1 out of 31 reviews" "

9.8/10

Cleanliness

Reviews

10/10 Excellent

Stephen L.

Liked: Cleanliness
Stayed 5 nights in Apr 2024

10/10 Excellent

Erin S.

Liked: Cleanliness
Fabulous stay
We stayed here for 4 nights for a family vacation and absolutely loved it! There was plenty of room for 3 couples and a baby, and beach is simply gorgeous.
Stayed 4 nights in Feb 2024

10/10 Excellent

Abigail G.

Liked: Cleanliness
Beautiful place, perfect for groups!
I stayed at this place with 9 friends for my bachelorette party. It was perfect! The villa has plenty of room for large groups. The view from the balcony was absolutely gorgeous. Also, the fact that it is on an all-inclusive resort gave my group the best of both worlds; we opted into the all-inclusive option when it was most convenient for us but we were still able to all stay in one villa rather than split into hotel rooms as we thought we might have to at a resort. Tim and his team were very responsive and helpful in the weeks leading up to our trip and also while we were there. Would definitely stay again and recommend this place to anyone looking for a beautiful, spacious, clean place to stay with family or friends.
Stayed 3 nights in Dec 2023

10/10 Excellent

Troy M.

Liked: Cleanliness
Great place to stay
Wonderful view of the ocean and the bay. Hot tub on the deck was great too. Tim/Megan arranged for a private cook for us at the condo. Food was wonderful and they cleaned up the kitchen afterwards. Tim has put some time into giving reviews on restaurants and places to eat and a website for us to book our fun trips. The only weird thing was the master shower is in a large jacuzzi tub, but it worked. We stay here again. We had 3 adults and 5 preteen to early 20’s with us. Never felt crowded.
Stayed 4 nights in Oct 2023

10/10 Excellent

Tiffany W., Albany, USA

Liked: Cleanliness
Weekend Getaway
The stay was amazing. Everything in the description matched. Very spacious. Close to all the things we needed. Clean and staff was quick and easy to reach. We used personal chef and that great as well! Highly recommend!
Stayed 3 nights in Sep 2023

10/10 Excellent

Stacy R.

Liked: Cleanliness
Excellent Vacation Stay!!
We had an over all 10 out of 10 experience! The location was perfect for our family get away. My favorite part was coffee on the balcony while watching the sun rise. The jacuzzi was just the right temperature to relax in after a great day at the beach. We chose to take advantage of the all inclusive most of the time and the food was by far the best “all inclusive” food we have ever had. It was so nice not to be at a crowded resort. The communication between the condo owner and the managers was spot on! I recommend this property to EVERYONE!!
Stayed 6 nights in Aug 2023

10/10 Excellent

Victoria H.

Liked: Cleanliness
Great spot for a girls weekend
9 of us stayed here for a girls weekend and had a lovely time. We worked remotely on Friday and the wifi was fine. We decided to do the all-inclusive one day for convenience - the included restaurants were meh but that is to be expected for the all-inclusive. The owner and property managers were also extremely responsive. Would recommend!
Stayed 3 nights in Jun 2023

10/10 Excellent

Sergio V.

Liked: Cleanliness
Tim’s penthouse
Seamless checkin, great communication between property manager and guest. Quick to resolve and accommodate any inconvenience or issues. Stunning views in a very secure and private place. Outstanding spa services. Highly recommended!
Stayed 3 nights in Oct 2022

10/10 Excellent

Emily G.

Liked: Cleanliness
Would stay here again
Very satisfied with the property and the management! We came as a group of 9 27-year-olds looking for a tropical trip to get away from winter weather. The space was very impressive and suited our needs perfectly. We had the perfect amount of space for 9 people, but wouldn't recommend having more than 9 or 10. The hottub was a huge hit, one of our favorite parts of the property. The view from the balcony is amazing of both the ocean and the lagoon. Communication prior to the trip was great - I asked several questions about things to do and how to get groceries and they were very responsive and friendly. If we needed anything while on the trip they were also very on the ball getting back to us and making sure we had everything we needed. The hottub had issues the first night, but they brought in people to fix it immediately the next day so we never had to go a night without it being hot. Everything that was recommended by the property managers was phenomenal. We had several meals at Restaurant by Joe across the street and it was great. We did the home cooking one night in our apartment and it was one of our favorite meals of the trip. We also went snorkeling with Mike and it was such a fun day - he took us to 3 different snorkeling spots around Isla Mujeres, then we spent an hour or 2 on golf carts on the island before they took us to another fun spot on the island and made us a tasty lunch. A full day of fun for only $65 a person, highly recommend! Overall we had a fantastic weekend that was made possible by management. The property was well furnished and perfect to hang out in and there were so many fun things to do nearby. We would definitely stay here again. Thanks Tim, Megan, Paola and Abdiel for having us!
Stayed 4 nights in Feb 2022

6/10 Okay

Nyia M.

Liked: Cleanliness
Helpful tips
The bones of the condo were good. Upgrades are definitely needed. Owners need to ensure that all TVs and Jacuzzi are working properly prior to guest arriving. Make sure towels are fresh because some of ours smelled like mildew. Because we arrived on Saturday, we lost a day of working equipment because the manager did not work on Sunday. Also, please provide enough paper products for the duration of one's stay. We had one roll of paper towels for five days and five people.
Stayed 4 nights in Jan 2022

8/10 Good

Jason S., Bridgman

Great views! Great staff!
The views from the balcony were fantastic! The Property manager and the resort staff were outstanding!
Stayed 3 nights in Oct 2021

10/10 Excellent

Robert B.

Liked: Cleanliness
Amazing Stay
What an amazing property!! Great views throughout. We loved all the room in the place. The balcony offers breathtaking views and lots of space. The property managers are all so sweet and helpful!! We were so happy with everything in our stay. We took advantage of the in home cooking which was fantastic!! The fishing trip with Mike was also terrific!! Clean and well taken care of!
Stayed 7 nights in Oct 2021

10/10 Excellent

cindy d.

Liked: Cleanliness
Nice place
Set up very well
Stayed 8 nights in Dec 2020

10/10 Excellent

Anthony F., Astoria, NY

Liked: Cleanliness
An amazing stay!
Had an amazing stay at this condo! All my guests including myself were extremely pleased. The place was exactly like the images obviously even better in person but the place was clean and Francis greeted us on site and did a thorough walk through of the apt. She was super sweet and helped every step of the way. Had a great experience from beginning with communicating with Tim who was very responsive and helpful to leaving and having the manager check on us before we left. Highly recommend!
Stayed 3 nights in Feb 2020

8/10 Good

Troy C.

Liked: Cleanliness
Good Location
The condo is right on the beach. The pool is not really conducive to kids. The checkin process was very slow. Overall, I would recommend the property if you are looking to stay on the beach.
Stayed 2 nights in Feb 2020

10/10 Excellent

Sara O.

Liked: Cleanliness
Great place to stay for multiple people or families
Great place to stay!! Loved the option for all inclusive. Such a great staff and the managers were super helpful and friendly!!
Stayed 7 nights in Jan 2020

10/10 Excellent

Kurt K.

Liked: Cleanliness
Amazing Views!! Wonderful Service!!
What a gem. Great location. Spectacular Views. Our party of 10 had plenty of room and lots of amenities with lots to do. I enjoyed the special attention given to us by the local manager Francisca. She was amazing!! She helped make our stay comfortable and her Dine in cooking was the best. We will definitely come back!!
Stayed 3 nights in Dec 2019

10/10 Excellent

Sahel A.

Liked: Cleanliness
Amazing!!
If you are going to Cancun with more than 4 ppl, this is the property for you. It was clean, comfortable, and had no issues. The view is amazing and the fact that we can take a cooler down to the pool and beach area is the cherry on top. Francis, the property manager, was very helpful and accommodating. She cooked lunch for us and honestly best quesadillas and fajitas I have had. She was also very quick to reply via email or whatsapp if I had any questions. On that note, Tim was also very quick to reply when I emailed him with questions. I am def going to try to book this property again when I visit Cancun. Thank you, Tim and Francis.
Stayed 2 nights in Oct 2019

10/10 Excellent

Shewit A.

Amazing view!!
Tim's place was perfect!! At the beginning of the Hotel strip with an absolutely amazing view of the ocean. You will not regret waking up to that breathtaking view each morning, or relaxing in the hot tub on the terrace as you watch the sunset. Francis was extremely helpful in anything we needed and the in home cooking service she provides is the perfect addition. Will definitely be returning in the future!
Stayed 4 nights in May 2019

10/10 Excellent

Chow Hsien P.

Amazing Birthday Celebrations
Fantastic location, beautiful views! Francis the host was very helpful, welcoming and great. There was plenty of room to sleep ten people and the spacious living area/balcony was great communal areas. Also the aircon works really well which is wonderful after a long day out! There were a few minor areas that could have been better that would have made it a perfect place to stay, such as better iron/board, water pressure of showers, bath in master suite didn’t work, some furnishings were a bit worn out but all in all we would come back and stay again therefore 5 stars!
Stayed 10 nights in Apr 2019

8/10 Good

Angelo C.

Nice place
We went there from March 3rd to 10, 2019. It was our 6th time in Cancun. We love big waves in Cancun. The bus is very easy to use and very effective. We can get in the bus in front of the hotel and we have not waited more than 25 secondes. The morning after our arrival, we went at the groceries in Cancun with Francis. She was very nice and gentle. The grocery was 24 km from the condo. However, there is a grocery in the hotel zone ( CHEDRAUI) and it is only at 12 km from the condo and you can go there easily by bus and come back with a taxi. The condo was nice and very large with a nice balcony. The A/C was ok everywhere except in the room with 2 beds. Francis promptly sent someone to check that 2-3 times, but it was still the same. The ceiling fans in 2 rooms was not working but it was repaired a few days later. The oven and the dishwasher were broken. Francis has been able to get the oven repaired the day after but it was not possible for the dishwasher. We have bought the “all inclusive “ 2 days. The Mediterranean restaurant ( Almar) was very good. It was not possible to reserve for the japanese restaurant ( no places). The buffet restaurant was very ordinary ( certainly not like a five stars). All the employees were very nice and devoted.
Stayed 7 nights in Mar 2019

2/10 Terrible

Alain D.

Bad, bad, badest!!
very bad, the photos reflect no property and pool section, it is forbidden to open the sunshade at the pool, you can not order anything at the pool even if you want to pay. there is a lot of noise in the rooms because of the main street you have to put plugs to sleep, everything is totally disappointing. After more than 30 visits to Cancun has the worst place to stay. 1/10
Stayed 11 nights in May 2018

8/10 Good

Debra V.

Beautiful view! Great location!
This is a great condo and our welcome reception and interactions with the manager Francis were very warm. Everything was great about it except that twice the power to the air conditioning failed causing us to have two uncomfortable nights that we weren’t expecting. However the manager Francis arranged to have service people repair the problem quickly the next morning which we very much appreciated! Thank you Francis!
Stayed 7 nights in May 2018

8/10 Good

Shanna P.

Amazing Views!!
Such a great location! Francis was an amazing cook and hostess. We highly recommend utilizing her services. We enjoyed our stay greatly and hope to return. The transfer company Tim recommends was easy and affordable. The only reason I didn't give it 5 stars was that the master bathtub/shower is tall and difficult to get into and out of and there is no railing on the inside stairway which made us nervous. Other than that it was an amazing vacation rental and we are very pleased with the amenities. Thanks!
Stayed 7 nights in Apr 2018

8/10 Good

joanne k.

Cancun - thanksgiving 2017
Property is nice, hotel employees are the best! Condo is nice needs some work tho - lots of construction right now at this property! Highly recommend after the construction is over
Stayed 7 nights in Nov 2017