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Kaam Accommodations

3.5 star property

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December 2024
January 2025

Photo gallery for Kaam Accommodations

Signature Room, 1 King Bed with Sofa bed | Living area | 40-inch Smart TV with cable channels, TV, Netflix
Signature Room, 1 King Bed with Sofa bed | Living area | 40-inch Smart TV with cable channels, TV, Netflix
Family Room, 2 Bedrooms | 1 bedroom, premium bedding, down comforters, in-room safe
Family Room, 2 Bedrooms | Living area | 40-inch Smart TV with cable channels, TV, Netflix
Front of property

Reviews

7.8 out of 10

Good

Popular amenities

  • Pet friendly
  • Pool
  • Room service
  • Housekeeping
  • Kitchen
  • Air conditioning

Explore the area

Map
Avenida Niños Héroes Sm 2, Mz 5 lote 37, Puerto Morelos, QROO, 77580
  • Arrecife de Puerto Morelos National Park
    4 min walk
  • Ojo de Agua Beach
    4 min walk
  • Puerto Morelos Town Square
    6 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    25 min drive

Room options

View all photos for Signature Room, 1 King Bed with Sofa bed

Signature Room, 1 King Bed with Sofa bed | Living area | 40-inch Smart TV with cable channels, TV, Netflix

Signature Room, 1 King Bed with Sofa bed

  • 538 sq ft
  • Studio
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms | 1 bedroom, premium bedding, down comforters, in-room safe

Family Room, 2 Bedrooms

  • 538 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 King Sofa Bed

About the neighborhood

Puerto Morelos

With a stay at Kaam Accommodations in Puerto Morelos, you'll be near the beach, within a 10-minute drive of Puerto Morelos Beach and Ojo de Agua Beach. .This aparthotel is 12.1 mi (19.5 km) from Moon Palace Golf Club and 13 mi (20.9 km) from Maroma Beach.
View more Aparthotels in Puerto MorelosOpens in a new window

What's nearby

  • Ojo de Agua Beach - 4 min walk
  • Puerto Morelos Town Square - 6 min walk
  • Puerto Morelos Artists’ Cooperative - 6 min walk
  • Puerto Morelos Beach - 5 min drive
  • Crococun Zoo - 7 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • ‪Yum yum Wok - ‬3 min walk
  • ‪Don Ernesto's - ‬4 min walk
  • ‪Merkadito del Mar - ‬5 min walk
  • ‪La Sirena Restaurant, Lounge and Sports Bar - ‬6 min walk
  • ‪Panna e Cioccolato - ‬5 min walk

About this property

Kaam Accommodations

Aparthotel with 3 outdoor swimming pools, near Puerto Morelos Beach
Kaam Accommodations offers 20 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. These individually decorated accommodations have separate sitting areas. Beds feature down comforters and premium bedding. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries.

This Puerto Morelos aparthotel provides complimentary wireless Internet access. 40-inch Smart televisions come with cable channels and Netflix. Housekeeping is provided daily.

3 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 20 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your bed comes with down comforters and premium bedding. Rooms have private balconies. 40-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected.
Dip into one of the 3 outdoor swimming pools or enjoy other recreational amenities, which include bicycles to rent. This aparthotel also features complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Satisfy your appetite for lunch or dinner at El Pirata, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the room service.
Featured amenities include dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
El Pirata - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service is available.

Languages

English, Spanish

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • 3 outdoor pools

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Restaurants on site

  • El Pirata

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Griddle
  • Microwave
  • Stovetop
  • Toaster

Dining

  • A restaurant
  • Room service

Bedrooms

  • Bedroom
  • Down comforter
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Shampoo
  • Shower
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area
  • Window screens

Entertainment

  • 40-inch smart TV with cable channels
  • Netflix
  • Streaming services

Outdoor areas

  • Balcony
  • Garden
  • Picnic area
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • One pet total (up to 20 lbs per pet)
  • Pets stay free

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (31 inches high)
  • Smoke-free property

Services and conveniences

  • Housekeeping (daily)
  • Limited-hour front desk
  • Luggage storage
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Bicycle rentals

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Mosquito nets
  • Fire extinguisher

General

  • 20 units
  • Bicycle rentals
  • Connecting units available
  • Garden
  • Individual decor

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 20 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 1600 per vehicle (roundtrip, maximum occupancy 6)
  • A kitchen/kitchenette is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has indicated there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Kaam Accommodations Aparthotel Puerto Morelos
Kaam Accommodations Aparthotel
Kaam Accommodations Puerto Morelos
Kaam Accommodations
Kaam Accommodations Aparthotel
Kaam Accommodations Puerto Morelos
Kaam Accommodations Aparthotel Puerto Morelos

Kaam Accommodations Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 15 out of 37 reviews" "
Rating 8 - Good. 12 out of 37 reviews" "
Rating 6 - Okay. 4 out of 37 reviews" "
Rating 4 - Poor. 2 out of 37 reviews" "
Rating 2 - Terrible. 4 out of 37 reviews" "

8.8/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Nicole

Traveled with family
Disliked: Cleanliness, property conditions & facilities
No one was at the property and we were sent to a different location. I was traveling with my elderly father and the walk between properties in the heat with our luggage was very hard for him.
Stayed 1 night in Jun 2024

8/10 Good

Suzanne

Traveled with group
Liked: Cleanliness, room comfort
Stayed 14 nights in Feb 2024

2/10 Terrible

Maureen

Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Highly recommend NOT STAYING HERE. Puerto Morelos is great and the location is close to everything but the actual property is 1. Not as advertised/not even the building in the pictures and 2. Rundown and gross. In case you are still considering… 3. There was a single hand towel in our room and when I requested some sort of actual towels for showering was told not until tomorrow. After 3.5 hours and a lot of back and forth we finally ended up with towels dumped on the floor outside our room. 4. The first floor bedroom my in-laws were in did not have locking windows. No deadbolts on either of our doors, just a little push button lock. No key to the safe in our room. One of the windows facing three late night bars didn’t have any sort of covering. 5. Corners of bathroom not swept, gum stuck to floor, curtains so dirty I did not even want to touch them. The giant jug of clean” drinking water smelled funky. 6. No toiletries provided and certainly no robes like in the photos (lol). Only one pool with no outdoor lighting so unusable after 7 pm. If there was any sort of roof deck or restaurant, we did not find them. Also, the property is in a pretty loud area but we were there on a Saturday and were expecting downtown noise. This didn’t bother us but might bother someone.
Stayed 1 night in Feb 2024

6/10 Okay

David

Traveled with partner
Liked: Cleanliness, amenities
Our first room had no running water. There was any empty room next door which we were moved into the next day somewhat begrudgingly. Once we were settled and had a bathroom to use things went OK. Location was convenient for our needs though two restaurants across the street often had loud music late into the night.
Stayed 10 nights in Feb 2024

10/10 Excellent

alfred

Liked: Cleanliness, room comfort
Very helpful staff
Stayed 6 nights in Jan 2024

2/10 Terrible

David

Disliked: Cleanliness, property conditions & facilities
Stayed 14 nights in Dec 2023

2/10 Terrible

Dexter

Stayed 6 nights in Dec 2023

6/10 Okay

Leslie, Montpelier

Traveled with partner
Liked: Cleanliness
The place was clean and lots of hot water. Easy access to restaurants and the beach. Now for the downside. Checkin was difficult. First off the place doesn't have a sign. When we arrived, there was no one around. We were having difficulty with our Mexican SIM card and had to go next door to King Scuba to ask if they knew where the management was. They were very kind and tried to call a number we had as well as a number they had. No one answered either number. Not knowing what to do next we waited around and the manager and maid arrived and seemed baffled as to where to put us. They put us in a nice apartment and we asked about WIFI password. After awhile the manager gave us a password that didn't work. But eventually she got the right password. Everything seemed to be fine. After a trip to the store, we found the refrigerator wouldn't get cold but the freezer was refrigerator cold and we used that as a small refrigerator. We could never reach anyone by phone to inform them. We met another couple on our last day that also could not reach the management to check in. I think this is a common problem. So no I wouldn't recommend staying here.
Stayed 5 nights in Dec 2023

8/10 Good

Anne, Milwaukee

Liked: Cleanliness, amenities, property conditions & facilities
The property was quiet and clean and a 2 minute walk to the beach. The pool was small but private. Everything was very close and walkable but still far enough away that it was peaceful. Daniela was very responsive. In fact, she noticed the cab circling the neighborhood looking for the property and stopped us, hopped in the cab and took us to the building. This was very lucky for us as the address given on Expedia is to their business office, not the properties and there are literally no signs. Other than not having the correct address, everything was great.
Stayed 5 nights in May 2023

8/10 Good

maria teresa

Stayed 1 night in May 2023

10/10 Excellent

Karen, Niles

Traveled with partner
Liked: Cleanliness, amenities
The showers were awesome, great water pressure and regulation.
Stayed 21 nights in Feb 2023

10/10 Excellent

Osvaldo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean, close to beach, close to stores and restaurants. Very nice people in the area. Thanks!!

8/10 Good

Troy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Kaam was a great place to stay. Location was perfect. Watch the sun rise from the roof. Our room had a front and rear balcony to choose the perfect spot for coffee. Great restaurants within a minute or two. Very quiet building T
Stayed 9 nights in Apr 2022

6/10 Okay

Serena

Traveled with family
Liked: Room comfort
Basement feel
It was the bottom of the building. The ceilings were low 7 ft ceilings making it feel like a basement. There was very limited windows and they were small. Bed was comfortable spacious rooms beautiful new pool but it was still a basement. For the price we paid it wasn’t worth it. That is why I will rate this experience as just medium stars. I have experiences on multiple occasions, when the bookings come in from Hotels.Com it seems we get the budget rooms the properties have to offer. This has been my experience often.
Stayed 1 night in Mar 2022

8/10 Good

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location for those wanting easy access to the beach and to the restaurant zone of town (2 blocks to each). Very clean. Nice pool area. Only challenge was getting the exact address for check in and to document on the tourist card! The check-in office is right next to Run Away Realty, and if there's no-one there, call the manager.
Stayed 14 nights in Jan 2022

4/10 Poor

Philip

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities
Good - room was a studio that was moderately clean. Location was close to downtown and very walkable. Bad - difficult to find, arrived at 3:45 and when found, nobody was in office to help us. Other guest at “blue” building helped us and we went “mustard” building and found cleaners who checked into our room. This was closer to 4:30 and still nobody was in the office in “blue” building. Thankfully other guests helped and our driver waited us. Discovered on the 2nd day the curtain that faces the hallway is “transparent” and you can clearly see from the outside hallway into the bathroom, especially once the lights are turned on in the evening. The curtains are stained, under the bed is dirty, floors quickly wiped, etc. For the price we paid I would expect it to be cleaner and have check in staff available.
Stayed 2 nights in Jan 2022

10/10 Excellent

Karen

Liked: Cleanliness, room comfort
Loved it
Wonderful experience…clean, friendly, helpful staff.. very close to the beach, and safe
Stayed 7 nights in Jan 2022

8/10 Good

Jeff

Liked: Cleanliness, room comfort
Excellent
Great little place. Perfect landing spot when you first arrive to get a lay of the land.
Stayed 7 nights in Dec 2021

10/10 Excellent

Vernon

Liked: Cleanliness, room comfort
We enjoyed our stay in this beautiful Kaam property. T
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
nice stay @ Puerto Morelos
Communication and response from office was great.
Puerto Morelos
Puerto Morelos
From rooftop terrace @KAAM
From rooftop terrace @ KAAM
Stayed 8 nights in Mar 2021

10/10 Excellent

Linda M.

Liked: Cleanliness
Lovely location
We had a wonderful time at your condo. The place was comfortable and very pretty. The staff was excellent and very helpful. Loved being within such easy walking distance to restaurants and beaches. (bars too if they were open).
Stayed 9 nights in Feb 2021

8/10 Good

Beatrice

Stayed 11 nights in Mar 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Charming place for a condo stay. WiFi was reliable but I was told that wasn’t the case in some rooms. Comfortable and has what you need for a stay. Very short walk to the beach. Only one ac so it might be warm for someone sleeping on the couch. The rooftop views were nice.
Stayed 3 nights in Jan 2021

8/10 Good

ORSOLA, Calgary Canada

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Although we encountered a few problems, Aranza was always available to solve them, with her calmness and professionalism, she managed the building with excellent attitude towards the customer, being the only person in the office under the Xmas season she deserves to be recognized. The only adversity is that the main office is on the next block. WiFi was not functional,!disappointing as we stayed for 18 days. Over all satisfied Thank you
Stayed 18 nights in Dec 2020

10/10 Excellent

Angela

Stayed 2 nights in Dec 2020