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Hotel Jardin Cancun

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Jardin Cancun

Iron/ironing board, free WiFi, bed sheets
Lobby sitting area
Front of property
Lobby
Shower, free toiletries, towels, soap

Reviews

7.6 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Calle 4 Oriente Lote 20, 64, Cancun, QROO, 77524
  • Séptimo Día Adventist Church
    2 min walk
  • Mercado 23
    10 min walk
  • Benito Juarez Municipal Building
    18 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    23 min drive

Room options

View all photos for Family Triple Room, Multiple Beds

Family Triple Room, Multiple Beds | Iron/ironing board, free WiFi, bed sheets

Family Triple Room, Multiple Beds

  • 258 sq ft
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room

Standard Room | Iron/ironing board, free WiFi, bed sheets

Standard Room

  • 121 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • 121 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Cancun

With a stay at Hotel Jardin Cancun in Cancun (Downtown Cancun), you'll be within a 5-minute drive of Ultramar Ferry Puerto Juárez and Plaza 28. .This hotel is 9.3 mi (14.9 km) from La Isla Shopping Mall and 9.9 mi (15.9 km) from Isla Mujeres Ferry Terminal.

What's nearby

  • Ultramar Ferry Puerto Juárez - 4 min drive - 1.5 miles
  • Plaza 28 - 4 min drive - 2.1 miles
  • Cancun Mall - 5 min drive - 2.8 miles
  • Puerto Cancun Marina Town Center - 5 min drive - 2.0 miles
  • Plaza Las Americas - 5 min drive - 2.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪La Suegra - ‬11 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Puente Puerto Juárez - ‬11 min walk
  • ‪El Paisano del 23 - ‬12 min walk
  • ‪Taqueria Bonampak - ‬8 min walk

About this property

Hotel Jardin Cancun

Hotel with free parking, near Ultramar Ferry Puerto Juárez
Hotel Jardin Cancun offers 28 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. 32-inch plasma televisions come with satellite channels.

Bathrooms include showers. This Cancun hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 28 air-conditioned rooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include ceiling fans and irons/ironing boards, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch plasma TV with satellite channels

Food and drink

  • Cleaning supplies

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators

Property is also known as

Hotel Jardin Cancun
Jardin Cancun

Hotel Jardin Cancun Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 145 out of 382 reviews" "
Rating 8 - Good. 111 out of 382 reviews" "
Rating 6 - Okay. 56 out of 382 reviews" "
Rating 4 - Poor. 27 out of 382 reviews" "
Rating 2 - Terrible. 43 out of 382 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Noe

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1. A cockroach crawled on my little girls head in the middle of the night and she woke us up screaming. When I brought it up to the front desk during checkout, they offered no remedy, apology or refund. 2. The shower was leaking heavily all night. 3. The AC took over 30 minutes to cool. 4. There’s no way elevator. We had to carry out luggage four flights of stairs. 5. The fan was rattling all night. 6. The pillow cases were torn. 7. There were no towels in the room. I had to go down four flights of stairs to request them because there’s no phone in the room to call the front desk. 8. Parking is extremely limited and tight. It’s basically a small courtyard enclosed by a gate.
Stayed 1 night in Jul 2024

8/10 Good

Monica, Apple valley

Liked: Cleanliness, staff & service, property conditions & facilities
No elevator made it hard.
Stayed 1 night in Jun 2024

10/10 Excellent

Jerry

I liked everything about the Jardin hotel , a small hotel but big hospitality , every person at the desk was friendly and always with a smile . I stayed in the hotel in 2023 and again in 2024 and both times always welcomed and comfortable and when i return to cancun again in 2025 , i will stay at the Jardin hotel , as mentioned it is small so they serve breakfast or orther things like that but where they are located everything is within a short walking distance . Decent people with a good hotel , ny first impression of it was kind of average but i didnt know anything about cancun or anything in the city , but after my second stay i got a better idea of cancun and things and while on my second dicovered people from all different parts of yhe world come to the jardin hotel . I suggest it to every body for a good clean wholesome hotel to stay for your vusit , vacation or what have . Five stars from me .😀
Stayed 6 nights in May 2024

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

4/10 Poor

Ian

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a slum.
Stayed 1 night in Apr 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 21 nights in Mar 2024

2/10 Terrible

Donald

Disliked: Cleanliness, property conditions & facilities
The staff was very noisy and not very helpful.
Stayed 1 night in Feb 2024

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cold water is not strong enough in my room number 30
Stayed 7 nights in Feb 2024

2/10 Terrible

Alexis

Disliked: Cleanliness, staff & service, property conditions & facilities
This is definitely not a place for ladies
Stayed 1 night in Feb 2024

6/10 Okay

Patricia

Disliked: Cleanliness, property conditions & facilities, room comfort
Noisy
Stayed 15 nights in Dec 2023

2/10 Terrible

Mason

Traveled with family
Stayed 1 night in Dec 2023

6/10 Okay

TaeSik

Stayed 2 nights in Dec 2023

2/10 Terrible

Eskinder

Disliked: Cleanliness, staff & service, property conditions & facilities
Please don’t recommend this hotel due to dirty hotel, they asking bay by cash. In general I had bad experience
Stayed 7 nights in Dec 2023

8/10 Good

Mariam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Seungjin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel...no hot water for the shower
No hot water available for the bathroom and couldn't take a shower and the front door is like jail bar...This place is not safe to stay. Horrible and terrible hotel in Cancun.
Stayed 1 night in Dec 2023

8/10 Good

Aminta E

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is nice, I would have gave them a 5 star but it doesn’t have an elevator and we had heavy luggage and a disabled person, they gave us a room in the 4th floor so you can imagine going up the stairs with luggage and a disabled person, staff is very friendly.
Stayed 1 night in Dec 2023

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel had no elevator we had to carry 4 luggage to 4 levels. The neighbors looked very dangerous.

10/10 Excellent

KEVIN IVAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención, se los recomiendo muy cercano a todo y zona tranquila, la pase muy bien 💢

8/10 Good

Dayanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023

8/10 Good

NATALIA

Traveled with family
Liked: Property conditions & facilities, room comfort
Jardin Cancun
Ubicado a 3 cdras de avenida muy buen servicio lo unico que no limpian la habitación diariamente
Stayed 5 nights in Aug 2023

10/10 Excellent

Catherine

Stayed 28 nights in Jul 2023

4/10 Poor

cheryl

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It was good that it was close to the ferry port to get to isla Mujeres. The hotel called a cab for us. We did not stay the night though because there were bed bugs in our hotel room. We got a refund and found another hotel.
Stayed 1 night in Jul 2023

10/10 Excellent

Maria Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Only problem was with Experian - I arrived and Experian did not paid the Hotel - so I paid the hotel and Experian reimburse me a portion of the charge for the hotel - the hotel is very clean, give you clean towels - soap - shampoo, great service and the parking is in closed. Not very fancy but is great for resting taking shower and having your rental car safe.
Stayed 3 nights in Jul 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not clean
it wasn’t clean bad shower no elevator
Stayed 7 nights in Jun 2023