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The Sens Cancun By Oasis

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Sens Cancun By Oasis

Aerial view
View from room
Minibar, blackout drapes, iron/ironing board, free WiFi
Exterior
Minibar, blackout drapes, iron/ironing board, free WiFi

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • All inclusive
    All inclusive
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Spa
    Spa

Explore the area

Map
Boulevard Kukulcan Km. 4.5, Boulevard Zona Hotelera Km 4.5, Cancun, QROO, 77500
  • Kukulcan Plaza Shopping Mall
    1 min walk
  • Luxury Avenue Shopping Mall
    2 min walk
  • Marlin Beach
    5 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    19 min drive

Room options

View all photos for Sens Standard Limited View NRF

Minibar, blackout drapes, iron/ironing board, free WiFi

Sens Standard Limited View NRF

  • Sleeps 4
  • 2 Double Beds

View all photos for Sens Master Suite

Minibar, blackout drapes, iron/ironing board, free WiFi

Sens Master Suite

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sens Superior

Minibar, blackout drapes, iron/ironing board, free WiFi

Sens Superior

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Sens Standard Limited View

Minibar, blackout drapes, iron/ironing board, free WiFi

Sens Standard Limited View

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Sens Junior Suite

Minibar, blackout drapes, iron/ironing board, free WiFi

Sens Junior Suite

  • Sleeps 2
  • 1 King Bed
Aerial view
The Pyramid Cancun By Oasis - All Inclusive
Pool
All inclusive
Spa
Parking included
3.5 out of 5, Good, (1003)
The price is $243
per night
$299 total
includes taxes & fees
Dec 5 - Dec 6
The Pyramid Cancun By Oasis - All Inclusive

About the neighborhood

Cancun

Located in Cancun (Zona Hotelera), The Sens Cancun By Oasis is within a 15-minute walk of La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. .This all-inclusive hotel is 2.5 mi (4 km) from Iberostar Cancun Golf Course and 4.1 mi (6.5 km) from Delfines Beach.

What's nearby

  • Kukulcan Plaza Shopping Mall - 1 min walk - 0.0 miles
  • Marlin Beach - 5 min walk - 0.3 miles
  • Cancun Interactive Aquarium - 12 min walk - 0.7 miles
  • La Isla Shopping Mall - 12 min walk - 0.7 miles
  • Aquaworld - 3 min drive - 1.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive

Restaurants

  • ‪La Veranda - ‬7 min walk
  • ‪El Fish Fritanga - ‬6 min walk
  • ‪Ilios Restaurant - ‬7 min walk
  • ‪mb Restaurant - ‬9 min walk
  • ‪Taboo Cancun - ‬18 min walk

About this property

The Sens Cancun By Oasis

Sun and fun on the beach, near La Isla Shopping Mall
The Sens Cancun By Oasis offers 373 air-conditioned accommodations with minibars and complimentary bottled water. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 373 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as complimentary bottled water and irons/ironing boards.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mediterranean cuisine at The White Box, one of the hotel's many dining establishments, which include 12 restaurants and a coffee shop/cafe. Relax with a refreshing drink from the beach bar or one of the 9 bars/lounges. A complimentary buffet breakfast is served daily from 6:30 AM to 11:00 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Cancun? This hotel has 3929 square feet (365 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 11:00 AM.
The White Box - This restaurant specializes in Mediterranean cuisine.
Sakura Peru Japanese - This restaurant specializes in Japanese cuisine. Open daily.
Careyes - Mexican French - This fine-dining restaurant specializes in Mexican cuisine. Open daily.
Alma - This restaurant specializes in Mexican cuisine. Open daily.
Makitako - This restaurant specializes in Japanese cuisine. Open daily.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Land activities

Kids club

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 12 restaurants
  • 9 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Alma
  • Careyes - Mexican French
  • Makitako
  • Sakura Peru Japanese
  • The White Box

Things to do

  • Beach club
  • Gym
  • Outdoor pool
  • Volleyball

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3,929 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • Elevator
  • Tile flooring in public areas

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spring Break deposit: USD 30.0 per stay for guests under 25 years old staying between 01 March - 30 April

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

7.2

Good

Rating 10 - Excellent. 133 out of 384 reviews" "
Rating 8 - Good. 83 out of 384 reviews" "
Rating 6 - Okay. 75 out of 384 reviews" "
Rating 4 - Poor. 38 out of 384 reviews" "
Rating 2 - Terrible. 55 out of 384 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Raul

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, beautiful, great service. Only problem 1 person didn't want change money from US to Mexican unless i showed passport. It would be waste of time going up and down elevator twice while im trying enjoy pool and give tips to bar or restaurants.
Stayed 3 nights in Nov 2024

10/10 Excellent

salvador

Liked: Cleanliness, staff & service, property conditions & facilities
No me gustó el servicio del área de Jacussi se supone que es vip tendrían que tener un mesero ahí designado
Stayed 3 nights in Aug 2024

10/10 Excellent

Salvador

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really like everything, food ,service, location restaurant options overall happy with everything.
Stayed 4 nights in Aug 2024

6/10 Okay

Vanessa

Traveled with family and small children
The food in the restaurant specially at the buffet and the swimming area.the burgers where undercooked even the hotdogs where so nasty my son got sicks from the first day eating there not good. When missed your reservation you would have to pay to eat at the restaurant when it’s a all-inclusive resort. First time in my life i experienced something like this, normally they would have you wait and accommodate the person in other resorts. Besides this the room needs upgrades the toilet doesn’t flush well the mirrors on the room where dirty with dust and the pillows where not comfortable overall i would not be returning back to this resort again
Stayed 6 nights in Aug 2024

6/10 Okay

Sandra

Staff was friendly, however upon my arrival I had to wait for over an hour for bell boy to bring my luggage to the room. Couldn't change or leave the room until he got there. At Check-in i wasn't given all of the information about the resort. I've seen other guests walking around with a hotel representative showing them all of the amenities. I was not impressed with the buffet food, but was able to find something to eat every time. I think it's a nice resort with a lot more potential.
Stayed 5 nights in Aug 2024

10/10 Excellent

GILDA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Maria Hilda, Dumas

Traveled with family and small children
Liked: Staff & service, amenities
Buenas instalaciones, un poco deteriorado el baño, el restaurante Las Palmas fue nuestro favorito, en el buffet de la cena siempre nos atendió Miguel un señor súper amable que nos ayudó mucho en nuestra estancia, la playa súper bajita y tranquila para viajar con niños, la alberca muy limpia y con el paquete todo incluido teníamos acceso a 13 restaurantes y bares, muy recomendado.
Stayed 4 nights in Aug 2024

2/10 Terrible

Belinda

Disliked: Cleanliness, property conditions & facilities
I will stay here again. Check in took 45 mins and my room wasn’t ready til 5:00 when check in is at 3:00. Won’t even discount my rate for the inconvenience. The shower didn’t work. The bed only had sheets no blankets or comforters. The jacuzzi was nasty dirty and facets rusted. I called for blankets and took 2 hrs to get. Staff was friendly but that was the only positive.
Stayed 2 nights in Aug 2024

2/10 Terrible

jesus

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 5 nights in Jul 2024

10/10 Excellent

GILDA

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed at the Sens one night with my mother and my daughter, it’s a really nice family friendly hotel. We were impressed by the food options. When you reserve the restaurants a la carte menus. The beach is clean, safe and perfect for swimming. You can reserve a Bali bed on the Sens beach club for added comfort and privacy.Staff is very friendly. Room was nice with a balcony and ocean view. Will definitely stay here again.
Stayed 1 night in Aug 2024

8/10 Good

Yesenia Crimilda

Traveled with family
Liked: Cleanliness, staff & service, amenities
My Family and I stayed for 5 nights and 6 days. We had a great time. The whole stay we felt safe, the highlight of the trip were the activities that included bingo/loteria, paddle boating or the at night shows with great staff. Hospitality was great as well. Every day room service was on point with towels and cleaning our room. The beach was great. I liked the fact that we can use a app to scheduled dinner reservations and view what activities and shows are available for the day. The resort is undergoing some renovations, some areas are outdated but overall we had a great time.
Stayed 6 nights in Jul 2024

10/10 Excellent

Luis Alberto Romero

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at Miramar and The white box restaurants was amazing. Really good taste and service was outstanding. Thank you so much!
Stayed 3 nights in Jul 2024

2/10 Terrible

Selmi

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would never come back to this place, i stayed there two nights to extended my vacation after checking out from my other hotel but for sure i will never come back to this place not even for free. We were ready to go to bed but my my daughter didnt have any blankets.
Stayed 2 nights in Aug 2024

8/10 Good

Abdulaziz

Stayed 2 nights in Jul 2024

10/10 Excellent

Edilma

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service, Delicious Food, Kids Club Staff very nice and professional. Had a great time.
Stayed 5 nights in Jul 2024

6/10 Okay

Marco Antonio, Pasadena

Traveled with family
Liked: Staff & service
Check in was inconvenient and took way too long to get our rooms, 2 hour wait. Room didn’t have towels and when requested towels I received one for 2 people. Elevators were too small and slow for size of hotel. Restaurants lines were ridiculously long for peak hours. It shouldn’t take an hour to be seated.
Stayed 3 nights in Jul 2024

10/10 Excellent

Kyuhwan

Liked: Cleanliness, amenities, property conditions & facilities
Food
Stayed 2 nights in Jul 2024

2/10 Terrible

ELINOR

Traveled with family
Disliked: Property conditions & facilities
What a joke this place is, buffets lines have a long wait, food was terrible, elevator only fit 4 people and the long lines again, entertainment area doesn’t even have seating areas, it’s a joke, by far the worst resort I’ve stayed in, however the only thing I can say anything good is the staff, very great people….I would recommend spend a little more money and avoid this resort
Stayed 5 nights in Jul 2024

6/10 Okay

Marlen Patricia

Traveled with family
Liked: Staff & service, amenities
This property is old and needs to be upgraded. The elevators were so small and no air conditioner.
Stayed 6 nights in Jul 2024

6/10 Okay

darko

Stayed 8 nights in Jul 2024

10/10 Excellent

Hermelinda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the toddler pools and kids club option. This resort is very family friendly and we had a blast.
Stayed 7 nights in Jul 2024

10/10 Excellent

Danyelis

Traveled with family
Liked: Amenities
I love this hotel, good for the whole family. My son enjoyed the pool. The rooms should have an improvement but everything was clean.
Stayed 3 nights in Jul 2024

4/10 Poor

Gerald

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Jul 2024

8/10 Good

Edgar Alejandro

Traveled with family and small children
Liked: Staff & service, amenities
Property needs updating and elevators need to be bigger for the amount of people the hotel holds. Food was average, The Sens pool was great, but Grand Oasis section needs more attention as it was always full of empty cups/plates lying around. Staff was great. The overall experience was good.
Stayed 5 nights in Jul 2024

2/10 Terrible

Amal

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The beach full of weeds
Stayed 6 nights in Feb 2023