2/10 Terrible
Dawn
Traveled with family
Nov 13, 2024
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I am soooo disappointed!! I booked this property a month in advance! It seemed like exactly what I wanted in a vacation place, however, there was zero water! No water at all, so we couldn't
- Drink filtered water (from the fridge),
- Shower or bathe,
- Use the toilet,
- Couldn't wash hands
- Cook or clean
When I sent a detailed email to the owner, he responded 1 hour later saying he's going to send someone to fix it. We waited 8 hours an no one showed up!!!
In the beginning of this vacation I had to spend $400usd to book another place and then get transportation to go there!
The owner even tried to blame the hurricanes, BUT I found the Building Manager and asked if the hurricanes could have caused the water shut-off and they said "no, not at all. Everyone else's water works. He probably didn't pay his bill."
To top this off the last e-mail from the owner said he can't help because he's on vacation, out of the country!
I reached back out to VRBO and they said that they will refund me! IT's been a MONTH and NO REFUND YET!!!
In short, DON'T WASTE YOUR MONEY, unless you can stomach stress and patience!
BOOOOO OWNER!!!
Dawn
Stayed 5 nights in Oct 2024