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Novotel Canberra

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Canberra

Lobby
Indoor pool, a heated pool, open 6:00 AM to 10:00 PM, sun loungers
In-room safe, individually furnished, desk, laptop workspace
Front of property - evening/night
Indoor pool, a heated pool, open 6:00 AM to 10:00 PM, sun loungers

Reviews

7.2 out of 10

Good

Popular amenities

  • Hot Tub
  • Room service
  • Bar
  • Gym
  • Parking available

Explore the area

Map
65 Northbourne Avenue, Canberra, ACT, 2600
  • Australian National University
    4 min walk
  • Canberra Centre
    4 min walk
  • Canberra Museum and Gallery
    6 min walk
  • Canberra, ACT (CBR-Canberra Intl.)
    16 min drive

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | In-room safe, individually furnished, desk, laptop workspace

Apartment, 1 Bedroom

  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

In-room safe, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Balcony

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed with Sofa bed

In-room safe, individually furnished, desk, laptop workspace

Executive Room, 1 King Bed with Sofa bed

  • 279 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible | In-room safe, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

Executive Room, 1 King Bed

  • 279 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Combined shower/tub, eco-friendly toiletries, hair dryer, slippers

Standard Room, 2 Double Beds

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Crowne Plaza Canberra, an IHG Hotel

Pool
Kids pool
Free WiFi
Restaurant
4.2 out of 5, Very Good, (1001)
The price is $120
per night
$132 total
includes taxes & fees
Dec 9 - Dec 10
Crowne Plaza Canberra, an IHG Hotel

About the neighborhood

Canberra

Novotel Canberra is in the heart of Canberra, within a 5-minute walk of Australian National University and Canberra Centre. .This hotel is 0.8 mi (1.3 km) from National Convention Centre and 1.3 mi (2.1 km) from Commonwealth Park.

What's nearby

  • Australian National University - 4 min walk - 0.2 miles
  • Canberra Centre - 4 min walk - 0.2 miles
  • National Convention Centre - 13 min walk - 0.7 miles
  • Australian War Memorial - 4 min drive - 1.6 miles
  • Parliament House - 5 min drive - 2.3 miles

Getting around

  • Kingston Canberra Station - 10 min drive
  • Canberra, ACT (CBR-Canberra Intl.) - 16 min drive

Restaurants

  • ‪Molly - ‬3 min walk
  • ‪Akiba - ‬3 min walk
  • ‪White Rabbit Cocktail Room - ‬1 min walk
  • ‪Verity Lane Market - ‬2 min walk
  • ‪PJ O'Reilly's - ‬2 min walk

About this property

Novotel Canberra

Hotel with a fitness center, a quick walk to Australian National University
Novotel Canberra offers 286 accommodations with laptop-compatible safes and slippers. These individually furnished accommodations have separate sitting areas. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Canberra hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
Stay in one of 286 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite to eat at First Edition, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 7 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:30 AM.
First Edition - This restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
First Edition Bar - This bar serves lunch and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 32 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; AUD 30 to 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • First Edition
  • First Edition Bar

Things to do

  • Gym
  • Heated pool
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Free crib
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 7 meeting rooms
  • Conference center

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Hardwood flooring in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 80
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 30 to 35 for adults, and AUD 0 to 16 for children
  • Self parking fee: AUD 32 per night (in/out privileges)
  • Early check-in fee: AUD 80 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Canberra Novotel
Novotel Canberra Hotel
Novotel Canberra
Novotel Hotel Canberra
Novotel Canberra Hotel
Novotel Canberra Hotel Canberra
Novotel Canberra Canberra
Novotel Canberra Hotel Canberra

Novotel Canberra Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 275 out of 1001 reviews" "
Rating 8 - Good. 319 out of 1001 reviews" "
Rating 6 - Okay. 194 out of 1001 reviews" "
Rating 4 - Poor. 141 out of 1001 reviews" "
Rating 2 - Terrible. 72 out of 1001 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Levi

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We tried to call the hotel after we have checked out to confirm if we left something but its really hard to connect - took more than two hours 😔
Stayed 1 night in Aug 2024

6/10 Okay

IAN

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
No free parking at the hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Gregory

Traveled with partner
Great location
Stayed 3 nights in Aug 2024

2/10 Terrible

Bobby

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Richard

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for families
Stayed 2 nights in Aug 2024

10/10 Excellent

Rasem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Aug 2024

8/10 Good

neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful head waiter in restaurant. First time we've come across a bathroom in two areas, shower and toilet in one room.... vanity as part of bedroom area
Stayed 1 night in Aug 2024

4/10 Poor

Hyo sup

Liked: Cleanliness
Disliked: Property conditions & facilities
there was no toothbrush and toothpaste. Could not charge my phone because the property did not have USB-c. Staff offered free parking for a customer before me, but the different staff who checked me in, charged for the parking.
Stayed 1 night in Aug 2024

8/10 Good

Karlie

Liked: Cleanliness, staff & service, property conditions & facilities
Overall our stay was pleasant, the only downfall is parking, not enough spaces even though you have to pay per day, and it is t cheap, there is no guarantee a space, you then have to park at another car park at a different location and walk back to the hotel with all your luggage.
Stayed 2 nights in Aug 2024

8/10 Good

Christoph

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Kristy

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Jessica

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Great location but disappointing stay
Bed and pillows hard. Room didnt have sheets for pull put couch even though we had 4 guests. Took 24s hrs for them to deliver some. Same for pillows and towels. Customer services mixed. App for room service failed took money, and then tried to charge it to room. Only told of limited payed parking the day off. Parked 2 blocks away first night.
Stayed 2 nights in Aug 2024

6/10 Okay

Ashleigh, Ropes Crossing

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
The room wasn’t kept well.. ants are on broken sink, stains in bath & overall not great
Stayed 1 night in Aug 2024

4/10 Poor

Nathan

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Nice hotel, lovely amenities. Unfortunately their parking situation is terrible. No parking spaces available so we had to park 3 blocks away… and we have a newborn. Not sure why this is.
Stayed 1 night in Jul 2024

6/10 Okay

Silke

Disliked: Cleanliness, staff & service, property conditions & facilities
Room cleaning service only on day 3 after expressly asking for it. Hallway was never cleaned during our stay. Beds were ripped. Very limited car parking on site so we had to park in a car park offsite. Restaurant was good. Breakfast could do with more variety at the buffet, e.g. only one type of cheese, no margarine and no interesting breads such as sourdough was provided.
Stayed 3 nights in Jul 2024

10/10 Excellent

Leigh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nic place to stay kids enjoyed the indoor pool
Stayed 1 night in Jul 2024

6/10 Okay

Sofya

Business traveler
It was convenient to location.
Stayed 1 night in Jul 2024

10/10 Excellent

Katherine

Stayed 3 nights in Jul 2024

4/10 Poor

Andrea

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdated 3 stars at the max.
Stayed 3 nights in Jul 2024

2/10 Terrible

Lisa-Marie

Disliked: Staff & service, amenities, property conditions & facilities
Central location - walk to the shops in Civic is good. Close to bus depot. Novotel Canberra doesn't allow a car park to be pre-booked. If you have queries, phones don't get answered unless you select "new reservation". On the day (being school holidays) the foyer check-in was horrid, busy and crowded and cramped. The building itself is clearly a converted government department building - typical for Canberra, a place with little to no historic character left (because everything gets knocked down then rebuilt - a very unsustainable approach to development) definitely not a Venice or Prague destination.
Stayed 1 night in Jul 2024

10/10 Excellent

Angela

Stayed 1 night in Jul 2024

8/10 Good

kate

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super central location with heated pool
Superb location in Canberra, very central, close to great restaurants and right next to Murrays bus stop from Sydney. Tram station next to it. Lovely heated pool and good gym
Stayed 2 nights in Jul 2024

2/10 Terrible

Sarah

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Mold in bathroom. Hole in bath towel. Carpet coming apart. Furniture damaged. Walls marked.Room service did not pick up phone. Had to walk to restaurant and give written order for room service. Booked through Expedia. 4 nights $1418.38. Checked out after 2 nights. No refund. Don’t stay here and don’t use Expedia
Stayed 4 nights in Jul 2024

4/10 Poor

patrizia

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Disappointed with the lack of parking. Forget calling house keeping or reception. Called both at least 10 times for towels as they didn’t provide sufficient for 4 people. Mugs available were 2 although we booked for 4 people. Again tried calling but never responded. They tried charging me for parking when it was for 1 hour when trying to check in. I hope they try improve their services given the you pay. My only positive is the heated indoor pool and spa.
Stayed 1 night in Jul 2024

8/10 Good

Meagan

Stayed 1 night in Jul 2024