Dreams Calvià Mallorca

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dreams Calvià Mallorca

Exterior
Interior detail
Exterior
Exterior
Children's play area - outdoor

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • All inclusive
    All inclusive
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Parking available
    Parking available

Explore the area

Map
Notario Alemany, 26, Magalluf, Calvia, Balearic Islands, 07181
  • Magaluf Beach
    2 min walk
  • Pirates Adventure Show
    10 min walk
  • Katmandu Park
    14 min walk
  • Palma de Mallorca (PMI)
    31 min drive

Room options

Junior Suite, Balcony (1 adult and 1 child)

  • 344 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

Deluxe Room, Balcony (2 adults and 1 child - Preferred Club)

  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Junior Suite, Balcony (3 adults and 1 child)

  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Balcony, Sea View (2 Adults + 1 Child - Preferred Club)

  • 517 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Junior Suite, Balcony, Pool View (1 Adults and 1 Child - Preferred Club)

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, Balcony (3 adults)

  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Junior Suite, Balcony, Pool View (1 Adult - Preferred Club)

  • 344 sq ft
  • Sleeps 1
  • 2 Twin Beds

Standard Double Room (1 adult and 1 child)

  • 237 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Suite, 1 Bedroom, Balcony, Sea View (2 Adults - Preferred Club)

  • 517 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Double Room, Balcony, Sea View (2 adults)

  • 237 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Deluxe Room, Balcony (3 Adults - Preferred Club)

  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Double Room, Balcony, Sea View (1 adult and 1 child)

  • 237 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Suite, 1 Bedroom, Balcony (3 Adults - Preferred Club)

  • 452 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Double Room, Balcony, Sea View (1 adult and 1 child Preferred Club)

  • 269 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

Double Room Single Use, Balcony, Sea View

  • 237 sq ft
  • Sea view
  • Sleeps 1
  • 2 Twin Beds

Premium Double Room Single Use, Balcony, Sea View (Preferred Club)

  • 355 sq ft
  • Sea view
  • Sleeps 1
  • 2 Twin Beds

Premium Room, Balcony, Sea View (2 adults Preferred Club)

  • 355 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Standard Double Room (2 adults)

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Premium Room, Balcony (2 adults)

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Deluxe Double Room Single Use, Balcony (Preferred Club)

  • 323 sq ft
  • Sleeps 1
  • 2 Twin Beds

Premium Room, Balcony, Sea View (1 adult +2 children Preferred Club)

  • 355 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Premium Room, Balcony

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

Suite, 1 Bedroom, Balcony (2 Adults - Preferred Club)

  • 452 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Suite, Balcony, Sea View (3 Adults - Preferred Club)

  • 517 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Junior Suite, Balcony, Pool View (3 Adults + 1 Child - Preferred Club)

  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Double Room Single Use, Balcony, Sea View (Preferred Club)

  • 269 sq ft
  • Ocean view
  • Sleeps 1
  • 2 Twin Beds

Suite, 1 Bedroom, Balcony, Sea View (1 Adults and 1 Child - Preferred Club)

  • 517 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

Double Room, Balcony, Sea View (2 adults Preferred Club)

  • 269 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Standard Double Room Single Use

  • 237 sq ft
  • Sleeps 1
  • 2 Twin Beds

Suite, 1 Bedroom, Balcony (2 Adults + 1 Child - Preferred Club)

  • 452 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Premium Double Room Single Use, Balcony

  • 248 sq ft
  • Sleeps 1
  • 2 Twin Beds

Junior Suite, Balcony (1 adult)

  • 344 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

Suite, 1 Bedroom, Balcony, Sea View (2 Adults + 2 Children- Preferred Club)

  • 517 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Balcony, Sea View (1 Adult - Preferred Club)

  • 517 sq ft
  • Ocean view
  • Sleeps 1
  • 2 Twin Beds

Premium Room, Balcony, Sea View (3 Adults - Preferred Club)

  • 355 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon

Suite, 1 Bedroom, Balcony (2 Adults + 2 Children- Preferred Club)

  • 452 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Balcony (3 Adults + 1 Child - Preferred Club)

  • 431 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Junior Suite, Balcony, Pool View (2 Adults - Preferred Club)

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, Balcony (2 adults)

  • 344 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, Balcony, Pool View (2 Adults and 1 Child - Preferred Club)

  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Junior Suite, Balcony (2 adults and 2 children)

  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Junior Suite, Balcony (2 adults and 1 child)

  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Suite, 1 Bedroom, Balcony (1 Adults + 1 Child - Preferred Club)

  • 452 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Premium Room, Balcony (2 adults and 1 child)

  • 248 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Premium Room, Balcony (3 adults)

  • 248 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon

Suite, 1 Bedroom, Balcony (1 Adult - Preferred Club)

  • 452 sq ft
  • City view
  • Sleeps 1
  • 2 Twin Beds

Junior Suite, Balcony, Pool View (3 Adults - Preferred Club)

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Deluxe Double Room, Balcony (2 adults Preferred Club)

  • Sleeps 2
  • 2 Twin Beds

Junior Suite, Balcony, Pool View (2 Adults + 2 Children- Preferred Club)

  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Premium Room, Balcony, Sea View (1 adult and 1 child Preferred Club)

  • 355 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

Premium Room, Balcony, Sea View (2 adults+ 1 child Preferred Club)

  • 355 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

About the neighborhood

Calvia

With a stay at Dreams Calvià Mallorca in Calvia (Magaluf), you'll be a 3-minute drive from Katmandu Park and 5 minutes from Palma Nova Beach. .This family-friendly hotel is 4.8 mi (7.7 km) from Santa Ponsa Golf Course and 5.8 mi (9.3 km) from Puerto Portals Marina.

What's nearby

  • Magaluf Beach - 2 min walk - 0.1 miles
  • Katmandu Park - 14 min walk - 0.8 miles
  • Palma Nova Beach - 5 min drive - 1.5 miles
  • Puerto Portals Marina - 12 min drive - 5.8 miles
  • Port of Palma de Mallorca - 13 min drive - 8.9 miles

Getting around

  • Marratxi Pont d Inca Station - 19 min drive
  • Palma de Mallorca Airport (PMI) - 31 min drive

Restaurants

  • ‪Nikki Beach Mallorca - ‬6 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Stereo Bar Magaluf - ‬10 min walk
  • ‪Tom Brown's - ‬6 min walk
  • ‪Benny Hill - ‬9 min walk

About this property

Dreams Calvià Mallorca

Mediterranean Calvia hotel in Magaluf with 5 restaurants
Dreams Calvià Mallorca offers 391 air-conditioned accommodations with laptop-compatible safes and espresso makers. Rooms open to furnished balconies. 49-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of towels can be requested.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 391 air-conditioned rooms featuring espresso makers and flat-screen televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Dip into one of the 4 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center. This Mediterranean hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at World Cafe, one of the hotel's many dining establishments, which include 5 restaurants and a coffee shop/cafe. Wind down with a drink at one of the 5 bars/lounges or 2 poolside bars. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
World Cafe - Overlooking the pool and garden, this buffet restaurant specializes in international cuisine and serves breakfast and lunch. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Barefoot Grill - This poolside restaurant specializes in international cuisine and serves lunch only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Market Café - This buffet restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Food market - This theme restaurant specializes in local and international cuisine and serves dinner only. Open daily.

All inclusive details

All-inclusive room rates at Dreams Calvià Mallorca are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals, snacks, and select beverages included
Premium alcoholic beverages included
In-room minibar (all beverages included)
Dining and beverage availability limited at one or more venues

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 22 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 10 for children
  • 2 poolside bars
  • 5 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Barefoot Grill
  • Food market
  • Market Café
  • World Cafe

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Pilates classes
  • Playground
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No elevator

More

  • 3 buildings
  • 8 floors
  • At least 80% lighting from LEDs
  • Built in 1971
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 10 for children
  • Self parking fee: EUR 22 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Premium drinks are not included in Half Board or All Inclusive rate plans

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property

Dreams Calvià Mallorca Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 76 out of 154 reviews" "
Rating 8 - Good. 47 out of 154 reviews" "
Rating 6 - Okay. 20 out of 154 reviews" "
Rating 4 - Poor. 5 out of 154 reviews" "
Rating 2 - Terrible. 6 out of 154 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Aug 2024

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Gareth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hoteel with brilliant staff. Perfect for families, with 3 main pools and lots going on, entertainment-wise.
Stayed 5 nights in Aug 2024

10/10 Excellent

LISA

Stayed 2 nights in Aug 2024

8/10 Good

Sara

Stayed 6 nights in Jul 2024

6/10 Okay

Frederick

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was ok. Definitely not a 4 star. Was tired and shower had mold in it.
Stayed 4 nights in Jul 2024

8/10 Good

Shamarah

Traveled with group
Liked: Cleanliness
Decent. Check in staff member was lovely. Some of the rooms a little dated. Horrible sewage smell from the bathroom - alert staff and no one came. We’re not sure if the smell passed or we got used to it 😂. Decent food options. Good options from some of the pool bars too. The alcoholic drinks did taste a little watered down but we still got a little buzz. Was sent a link to registered for late check out - never heard back and had to queue downstairs. Was told to “come the morning or check out”, went down at 8, told to come back at 9, came down at night, told to wait until manager came in. So a bit of a clunky process. Overall not a bad stay.
Stayed 3 nights in Jul 2024

8/10 Good

Frederik

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
A lot of smiles, but no common sense
In general it’s a fine hotel. The hotel is big, but they have many areas, so it doesn’t feel chaotic. The staff however feels new and untrained. A lot of smiles, but no common sense and feeling of the bigger picture - and then a lot of small things that makes it feel less luxurious, eg you have to put a deposit for your beach towels, you can only get helpful answers on what’s going on in the hotel through the app and if you want a sunbed by the pool you have to “reserve” it from early morning with your towels.
Stayed 4 nights in Jul 2024

10/10 Excellent

claudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Everything was great, nothing to complain about. I loved the hotel and will definetily go back 💜
Stayed 7 nights in Jul 2024

10/10 Excellent

Ingela

Stayed 10 nights in Jul 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good other than access to sun beds. The hotel should stop clients reserving beds with towels as plenty of beds available if this practice stopped. Only fault though however I did have to leave without checking out as no staff on desk.
Stayed 7 nights in Jul 2024

10/10 Excellent

Liam

Stayed 10 nights in Jun 2024

6/10 Okay

Daryl

Traveled with partner
Liked: Cleanliness, amenities
The property was disappointing overall, and I would give it three stars. Despite upgrading to the preferred club suite for a better experience, we found it to be a letdown. The furniture was shabby, the minibar only provided two beers daily, and the housekeeper forgot to restock it on one occasion. Hand/face towels were not provided, and there was no bellman available to assist with our bags when we arrived. Additionally, premium liquor such as Jameson was available at an extra charge, and a deposit was required to take towels to the beach. Some restaurants were not open, which is understandable during the off-season, but it should have been communicated beforehand. This experience didn't live up to the standard of a Dreams resort, based on my previous experiences.
Stayed 3 nights in Jun 2024

4/10 Poor

Nicholas

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great location but disappointing service
The hotel itself was nice but had no atmosphere what so ever. The staff were mostly miserable and made no effort to engage. General service was also sub standard. The food was mediocre and even though we were all inclusive, we ended up eating out a lot. Hotel is not fully all inclusive where a lot of premium drinks are extra Great location to beach and town. We have stayed at many all inclusive resorts sadly we will not be returning to this hotel.
Stayed 4 nights in Jun 2024

10/10 Excellent

Donna

Stayed 3 nights in Jun 2024

8/10 Good

Louise

Stayed 3 nights in Jun 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FANTASTIC STAY AT DREAMS CALVIÁ MALLORCA
we were 3 adults and had a wonderful stay at Dreams Calvia. The hotel has excellent location just by the beach and 2 swimming pools. Dinner is full of dish options and breakfast has a lot of choices. The staff is very professional and helpful. Congratulations! I truly think this hotel should be 5 star.
Stayed 5 nights in Jun 2024

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

2/10 Terrible

Douglas

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
We booked all-inclusive. The check-in experience at the front desk was under-whelming. The computer system was slow had to use paper form. I think the front desk staff was new. Asked if our room was nice and her response was, "I do not know, I hope so." Asked to have my World of Hyatt Membership Number added to the reservation and she did not know what this was, but asked a colleague who did enter it. We entered our room and was met with a moldy, foul smell and the bathroom shower gel, shampoo, conditioner and hand soap bottles were 1/2 empty There was a live bug found underneath the pillows on the bed that we disposed of. Dinner the first night, we ate at Market Cafe, the choices of food was very poor, the cod fish had many spines and bones and was very thin, the presentation was not good, we expected more choices, similar to those offered in Mexico. After dinner, we stopped at reception to express our concerns and they made notes in our reservation file electronically that would be directed to the local manager. They told us that the resort did not have another room for us to move to on this day, but maybe tomorrow this could be arranged. The Oceana Seafood Restaurant, is very disappointing - no seafood except for soup. We were downgraded to a Double room which was very clean and did not smell 5 days into our vacation (first available), we were upgraded to preferred status on the 3'rd day allowing access to all. All staff were excellent in their service. Won't return.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

6/10 Okay

Marita

Stayed 5 nights in May 2024

10/10 Excellent

Gabriel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice stay close to the beach and Magaluf strip where nightlife goes hard. Hotel breakfast is amazing with a lot of variety . The rooms are nice and the view is great . Would stay here again . Room smell a little funky but I think is normal for the island.
Stayed 3 nights in May 2024

10/10 Excellent

Christopher

Stayed 2 nights in May 2024