HECO Calais Centre - Gare

1.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HECO Calais Centre - Gare

Reception
Reception
Desk, laptop workspace, blackout drapes, free WiFi
Ropes course (team building)
Daily buffet breakfast (EUR 6.5 per person)

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Housekeeping
  • Pet friendly
  • Free WiFi

Explore the area

Map
3 Quai du Danube, Calais, Pas-de-Calais, 62100
  • Parc Richelieu
    3 min walk
  • Buffet de la gare Centrale
    1 min walk
  • Calais City Station
    3 min walk
  • Calais (CQF-Calais - Dunkerque)
    22 min drive

Room options

Triple Room

  • Sleeps 3
  • 3 Twin Beds

Basic Double or Twin Room

  • 129 sq ft
  • Sleeps 1
  • 2 Twin Beds

Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Room double/ triple

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed

Similar properties

About the neighborhood

Calais

With a stay at HECO Calais Centre - Gare, you'll be centrally located in Calais, within a 10-minute drive of Port of Calais and Parc Richelieu. .This hotel is 0.3 mi (0.4 km) from Musée des Beaux-Arts et de la Dentelle and 0.3 mi (0.4 km) from Parc St Pierre.

What's nearby

  • Calais Hotel de Ville - 4 min walk
  • Calais Lighthouse - 13 min walk
  • Cité Europe - 7 min drive
  • Port of Calais - 7 min drive
  • Calais Beach - 9 min drive

Getting around

  • Calais City Station - 3 min walk
  • Lille (LIL-Lesquin) - 72 min drive

Restaurants

  • ‪Brasserie l'Hovercraft - ‬4 min walk
  • ‪Histoire Ancienne - ‬4 min walk
  • ‪Café de Paris - ‬7 min walk
  • ‪L'Atelier Gourmand - ‬8 min walk
  • ‪Family Pub - ‬5 min walk

About this property

HECO Calais Centre - Gare

Calais hotel in Calais City Center with a bar
HECO Calais Centre - Gare offers 60 accommodations with complimentary toiletries and blackout drapes/curtains. This Calais hotel provides complimentary wireless Internet access. Rooms have partially open bathrooms. Bathrooms include showers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels.
Make yourself at home in one of the 60 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include desks and a turndown service, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:00 AM for a fee.
Featured amenities include express check-in and express check-out. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:00 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 2 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; EUR 6.50 for adults and EUR 3.50 for children
  • A bar/lounge

Things to do

  • Arcade/game room
  • Billiards/pool table

Family friendly

  • Arcade/game room

Conveniences

  • Limited-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: 9 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open daily from 5:00 PM - 9:00 PM
Front desk staffed during limited hours
Full payment is required upon arrival.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 5 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.80 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 6.5 for adults and EUR 3.50 for children
  • Self parking fee: EUR 2 per day (in/out privileges)
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Première Classe Calais Centre Gare Hotel
Première Classe Gare Hotel
Première Classe Calais Centre Gare
Première Classe Gare
HECO Calais Centre Gare
Heco Calais Centre Gare Calais
HECO Calais Centre - Gare Hotel
HECO Calais Centre - Gare Calais
Première Classe Calais Centre Gare
HECO Calais Centre - Gare Hotel Calais

HECO Calais Centre - Gare Reviews

Reviews

6.4
Rating 10 - Excellent. 102 out of 666 reviews" "
Rating 8 - Good. 197 out of 666 reviews" "
Rating 6 - Okay. 154 out of 666 reviews" "
Rating 4 - Poor. 102 out of 666 reviews" "
Rating 2 - Terrible. 111 out of 666 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Steven

Stayed 1 night in Sep 2024

8/10 Good

martin

Stayed 1 night in Sep 2024

6/10 Okay

Simon

Traveled with family
Liked: Staff & service
Stayed 1 night in Aug 2024

4/10 Poor

S

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Poor
Quick and easy check in. Friendly reception. Very tired, old, and dirty room. Smelled of stale cigarette smoke. Too small for 3 adults. Cigarette burn on bed cover and curtains. Dirty stains on underside of the top bunk. Pillows were extremely poor quality, lumpy and hardly worth having. Booked and paid for in advance on a non-refundable price. We only stayed because there were no crossings available to get back to UK that night otherwise I would have rather paid for another crossing (we were booked for the following morning) and forfeit the cost of the hotel room not to have stayed there! Breakfast was very basic. Self service, which was fine, but poor selection of bread, mini croissants, pains au chocolate, yogurt and corn flakes, but no milk for them. It was definitely cheap for a reason. Next time we'll pay a bit more and hopefully get something resembling a hotel room!
Stayed 1 night in Aug 2024

2/10 Terrible

Scott

Disliked: Property conditions & facilities
Avoid
I know it was cheap as we needed a stopover before catching the ferry. The place looks like its about to fall down. Another guest was walking in as we arrived and said it was worse still on the inside. We walked into the reception and walked back out before even checking in. It looks like a hotel used by the govenment for the homeless.
Stayed 1 night in Aug 2024

2/10 Terrible

Andrew

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Paid for triple room and only got a double as I was with my 13 yr old boy he was not amused and slept on floor. The receptionist didn't seem to care just said you have enough beds for 2 people I did explain i paid for a triple, he didn't care. Shower was awfull just span on the wall as fitting loose shower curtain useless and flooded the room. Sheets had stains on them and what looked like cigarette burn on the duvet cover. Bins overflowing outside the front doors
Stayed 1 night in Aug 2024

8/10 Good

Peter

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was generally tired but ok for a stop over
Stayed 1 night in Aug 2024

2/10 Terrible

William

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
not what you pay for
We had book this as a stop over and as they say you get what you pay for but i have the feeling that i did not get that on the photo's the beds were all on the floor , We book for 3 people, once in the room we had 2 single beds and on top a bunk bed ( of which the ladder was not that safe the room smelled of smoke very badly. when i asked if they had a new room i was told no they were full and they handed me a spray. (this shows me they know about the smell in the room or rooms as that had this at hand.( did not have to look for it) The shower work which was a good thing but if you had it on too long the floor in the bathroom started to also become wet. The room was like an oven and we tried to open the window to try and sleep but the noise outside made it so you could not see and if you shut the window the temp just when up. We had planned to have a early start to get to the ferrry, rond 5 am away but we packed up and hit the road at 3 am just because of the room. I would give this hotel a miss.
Stayed 1 night in Jul 2024

8/10 Good

Moira

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Nasir Altaf

Stayed 1 night in Jul 2024

6/10 Okay

Timothy

Liked: Staff & service
Post Ferry Stopover
One night stay as staging for trip to Amsterdam. Bed for the night.
Stayed 1 night in Jul 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, room comfort
Adrian Tate's review
I had been camping which was awful. Managed to get a room at the last minute which was a real relief. Staff were very kind to me ,and the room was comfortable with everything a motorcyclist could ask for. Will use Hotel Heco when I return 👍
Stayed 6 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great place to stay. I chose it based on location and it was great. It was close to everything. Ot was oppose to the railway station which was important to me.
Stayed 2 nights in Jun 2024

2/10 Terrible

mariam

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please avoid this place, even if it’s free
Such a terrible place to be in it’s not a hotel not even for animal very bad service very bad place. We didn’t sleep in as it’s not a place can human being stay in. Reception was very rude just something wrong the photos displaying about the hotels are fake There is no beach or anything else such a terrible place. I don’t know where they get their photos.
Stayed 1 night in May 2024

8/10 Good

Alison

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property , nice clean room , pleasant stay.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
On bike trip ready to take the ferry to Dover.
I wish there had been a bike shed. Although fairly small there was room for them. I wish we had been on the ground floor. A great value for a great location - close to city gardens and the spectacular Hotel de Ville.
Stayed 1 night in May 2024

2/10 Terrible

WAYNE

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend to anybody, holes in wall, damp walls, mould ,leaking shower ,we ended up having to book in another hotel
Stayed 3 nights in Mar 2024

2/10 Terrible

Jeroen

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
You see a hotel picture of a church on the booking page, the hotel is not the church but nearby a old terrible building. Verry noisy , the bathroom is old and a lot of things are broken. The info from ebookers.ie is not correct.
Stayed 2 nights in Mar 2024

6/10 Okay

Dale

Traveled with partner
Liked: Staff & service
The receptionist was friendly upon arrival. Secure parking for only €2 per day. €0.70 per person city tax. The room was average. Ideally could do with abit of modernisation. The door handle in the bathroom was broken. The toilet seat was chipped all over the lid. The bathroom basin tap didn't get warm but the shower was okay.The window allowed alot of wind noise in through the night which made sleeping difficult. Only 1 pillow per person which wasn't ideal. Bedding had cigarette burns in several areas. Walls seemed to have some yellow staining. Signs of damp around the bathroom. Communal areas were very run down / in need of repair. To sum up , a cheap and cheerful stay. You get what you pay for. Would use again but don't expect 5* when paying 2* prices.
Stayed 1 night in Mar 2024

2/10 Terrible

Richard

Worst hotel - used towels and old litter in the room. Heater not working. They seemed to make a real effort to make it awful. Refund please
Stayed 1 night in Feb 2024

2/10 Terrible

Trudy

Stayed 1 night in Feb 2024

2/10 Terrible

Andrew

Disliked: Staff & service, property conditions & facilities
Hotel is very “tired”, it needs a thorough overhaul. Also room was small. Only 2 shower towels for 3 people and no bathmat. Shower holder was broken so we had to hold shower head while washing.
Stayed 1 night in Jan 2024

10/10 Excellent

Walid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful receptionist and staff.
Stayed 1 night in Dec 2023

2/10 Terrible

Ajay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were cockroaches in our room,showed the man at reception a video of this and he just shrugged it off. Also the power plugs did not work in the room. This place was a joke
Stayed 1 night in Nov 2023

6/10 Okay

Philip

Stayed 1 night in Oct 2023