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Royal Maxim Palace Kempinski Cairo

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Royal Maxim Palace Kempinski Cairo

Ballroom
Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Indoor pool, outdoor pool
LED TV, fireplace, pay movies
Children's area

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning

Explore the area

Map
Eastern Ring Road, First Settlement, New Cairo, 11477
  • Cairo Festival City Mall
    8 min drive
  • KidZania Cairo
    9 min drive
  • Downtown Katameya
    10 min drive
  • Cairo (CAI-Cairo Intl.)
    17 min drive

Room options

View all photos for Deluxe Room, 1 Bedroom, Private Bathroom, Pool View (Deluxe Pool Room)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 Bedroom, Private Bathroom, Pool View (Deluxe Pool Room)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom, Business Lounge Access, Pool View (Royal Pool City Room)

Bar (on property)

Executive Room, 1 Bedroom, Business Lounge Access, Pool View (Royal Pool City Room)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom, Private Bathroom, Pool View (Deluxe Pool Room)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 Bedroom, Private Bathroom, Pool View (Deluxe Pool Room)

  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Room, 1 Bedroom, Terrace, Pool View (Grand Deluxe Pool Room)

Separate tub and shower, free toiletries, hair dryer, bathrobes

Grand Room, 1 Bedroom, Terrace, Pool View (Grand Deluxe Pool Room)

  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite, 1 Bedroom, Business Lounge Access, City View (Palace Suite)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Suite, 1 Bedroom, Business Lounge Access, City View (Palace Suite)

  • 1108 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 Bedroom, Terrace, Pool View (Grand Deluxe Pool Room)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Grand Room, 1 Bedroom, Terrace, Pool View (Grand Deluxe Pool Room)

  • 484 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Room, 1 Bedroom, Business Lounge Access, City View (Royal Club City Room)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Executive Room, 1 Bedroom, Business Lounge Access, City View (Royal Club City Room)

  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Cabin, 1 Bedroom, Balcony, Pool View (Cabana Pool with Balcony)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Cabin, 1 Bedroom, Balcony, Pool View (Cabana Pool with Balcony)

  • 376 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom, Business Lounge Access, Pool View (Royal Pool City Room)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Executive Room, 1 Bedroom, Business Lounge Access, Pool View (Royal Pool City Room)

  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 Bedroom, Business Lounge Access, City View (Royal Club City Room)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Executive Room, 1 Bedroom, Business Lounge Access, City View (Royal Club City Room)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Business Lounge Access, City View (Maxim Suite)

Junior Suite, 1 Bedroom, Business Lounge Access, City View (Maxim Suite) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 Bedroom, Business Lounge Access, City View (Maxim Suite)

  • 1076 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom, Private Bathroom, City View (Deluxe City Room)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 Bedroom, Private Bathroom, City View (Deluxe City Room)

  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Cabin, 1 Bedroom, Terrace, Pool View (Cabana Pool with Terrace)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Cabin, 1 Bedroom, Terrace, Pool View (Cabana Pool with Terrace)

  • 376 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Bedroom, Private Bathroom, City View (Deluxe City Room)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 Bedroom, Private Bathroom, City View (Deluxe City Room)

  • 484 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

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About the neighborhood

New Cairo

Located in New Cairo, Royal Maxim Palace Kempinski Cairo is in the business district, within a 15-minute drive of Cairo Festival City Mall and City Stars. .This family-friendly hotel is 13.3 mi (21.5 km) from Egyptian Museum and 23.4 mi (37.7 km) from Giza Pyramid Complex.

What's nearby

  • Cairo Festival City Mall - 8 min drive - 5.7 miles
  • Egypt International Exhibitions Center - 9 min drive - 6.1 miles
  • Downtown Katameya - 10 min drive - 6.9 miles
  • City Stars - 10 min drive - 6.6 miles
  • Egyptian Museum - 21 min drive - 13.4 miles

Getting around

  • Cairo Rames Station - 31 min drive
  • Cairo Intl. Airport (CAI) - 17 min drive

Restaurants

  • ‪دجاج كنتاكى - ‬4 min drive
  • ‪التجمع الخامس - ‬8 min drive
  • ‪ماكدونالدز - ‬4 min drive
  • ‪ستاربكس - ‬2 min walk
  • ‪تشيليز - ‬10 min walk

About this property

Royal Maxim Palace Kempinski Cairo

Luxury hotel with 8 restaurants and a full-service spa
Royal Maxim Palace Kempinski Cairo offers 245 accommodations with fireplaces and minibars. Each accommodation is individually furnished and decorated. A pillow menu is available. LED televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Resense Spa has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath, a sauna, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Treat yourself to a stay in one of the 245 individually decorated guestrooms, featuring fireplaces and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a 24-hour health club, an outdoor pool, and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at The State, one of the hotel's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include limo/town car service, express check-out, and dry cleaning/laundry services. Planning an event in New Cairo? This hotel has facilities measuring 43056 square feet (4000 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The State - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast and lunch.
Lucca - Overlooking the pool, this restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Bab Al Qasr - This restaurant specializes in Middle Eastern cuisine and serves dinner only.
Yana - This fine-dining restaurant specializes in Thai cuisine and serves dinner only.
Romanov - This steakhouse specializes in Eastern European cuisine. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Secured, covered valet parking on site (USD 5 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 18 to 35 for adults and USD 9 to 17.50 for children
  • 8 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bab Al Qasr
  • Lucca
  • Romanov
  • The State
  • Yana

Things to do

  • 24-hour health club
  • Children's pool
  • Free children's club
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center (43,056 square feet of space)

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in room
  • Elevator (51 inch wide door)
  • Hardwood flooring in room
  • High-pile carpet in room
  • Magnifying mirror
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 2 buildings
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Fireplace
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 27 to September 17:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18 to 35 for adults, and USD 9 to 17.5 for children
  • Airport shuttle fee: USD 25 per person (one-way)
  • Covered valet parking fee: USD 5 per day (in/out privileges)
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food is not permitted on the premises.
Children under 21 years old are allowed in the heated indoor pool from 9 AM to noon and must be accompanied by an adult.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Royal Maxim Palace Kempinski Cairo Hotel New Cairo City
Royal Maxim Palace Kempinski Cairo Hotel
Royal Maxim Palace Kempinski Cairo New Cairo City
Royal Maxim Palace Kempinski Cairo Hotel
Royal Maxim Palace Kempinski Hotel
Royal Maxim Palace Kempinski
Hotel Royal Maxim Palace Kempinski Cairo New Cairo
New Cairo Royal Maxim Palace Kempinski Cairo Hotel
Hotel Royal Maxim Palace Kempinski Cairo
Royal Maxim Palace Kempinski Cairo New Cairo
Royal Maxim Kempinski Cairo
Royal Maxim Kempinski Cairo
Royal Maxim Palace Kempinski Cairo Hotel
Royal Maxim Palace Kempinski Cairo New Cairo
Royal Maxim Palace Kempinski Cairo Hotel New Cairo

Royal Maxim Palace Kempinski Cairo Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 115 out of 215 reviews" "
Rating 8 - Good. 54 out of 215 reviews" "
Rating 6 - Okay. 26 out of 215 reviews" "
Rating 4 - Poor. 12 out of 215 reviews" "
Rating 2 - Terrible. 8 out of 215 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hadeel, Riyadh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a very nice spa
Stayed 3 nights in Jul 2024

10/10 Excellent

Amira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 5 nights in Aug 2024

8/10 Good

Kathren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Ranjit

Stayed 3 nights in Jul 2024

8/10 Good

Marta

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Hossam Eldin, Sterling

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and restaurant
Stayed 2 nights in Jul 2024

10/10 Excellent

Mohannad, Bothell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience overall. Staff were very friendly and very welcoming. I enjoyed my stay and will be visiting again for sure.
Stayed 1 night in Jun 2024

10/10 Excellent

Shannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, the service and the room A1.
Stayed 4 nights in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Mohammad

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
الاقامة جيدة جدا الفندق نظيف وكل شئ رائع
Stayed 4 nights in Feb 2024

8/10 Good

Drazenka

Business traveler
Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024

10/10 Excellent

mohamed

Stayed 1 night in Oct 2023

10/10 Excellent

Khaled

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place
Stayed 2 nights in Oct 2023

10/10 Excellent

George

Stayed 1 night in Aug 2023

4/10 Poor

Mike

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It wasn't bad until the evening. They made the children get out of the pool at 7:00. They told me it was for people to have peace and quiet. Then they fired up the amplifiers to 14. They didn't have any speakers bigger than 2-in tweeters. For those who know music understand this is ear piercing. The noise that was coming from the center of the hotel. Should have shattered all the windows. To stay in such a luxurious hotel and have such horrific high-pitched screech coming from the center. Is just unheard of. I counted the people that were down there. There was more staff vendor was guest. 15 guests to be exact. And about 25 staff.
Stayed 6 nights in Jul 2023

4/10 Poor

Abdul

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff lies a lot
Stayed 4 nights in May 2023

10/10 Excellent

Husam

Business traveler
Liked: Cleanliness, staff & service, room comfort
my business trip to Egypt
Great and very helpful staff
Stayed 1 night in May 2023

10/10 Excellent

Nedhal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for a short or long stay
My second stay, everything as expected from check-in to check-out
Stayed 1 night in Apr 2023

10/10 Excellent

Wessam

Stayed 2 nights in Apr 2023

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

Abdullah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfy, good location
Stayed 4 nights in Mar 2023

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was booked for two nights without breakfast. The hotel called me an hour before to confirm if I needed any extra assistance which was super appreciated really made me feel welcomed. I was greeted by Mr. Karim Ibrahim at the reception, he was very professional & genuinely helpful. He made the checkin process very easy, he gave me a double room upgrade & also added breakfast at no extra cost. I was then taken to my room by Ms. Sabryn one of the ladies in red (A Kempinski thing) this was the true VIP experience. I was also greeted by Ms. Ieva who told me to let her know if I need any assistance with anything. Every inch of the room was spotless, The room had a Nespresso machine (typical for every room). I tried their breakfast which was perfect had healthy options as well as your normal buffet items. The restaurants were clean and very relaxing. The vibe restaurant is open 24 hours which I made use of it on a couple of occasions. All the staff will always greet you and offer any help if you need it. The director of housekeeping Mr. Abdou greeted the next day & asked if the room was missing anything or if I need anything else. This hotel really knows the meaning of pampering and relaxing their guests. I had a small complaint which was dealt with right away and in a very professional manner. The room also had a rich fruit plate & a full sleeve of Nespresso pods (this was extra but very appreciated). I also tried their spa which is one of the best I have ever experienced.
Stayed 2 nights in Feb 2023

10/10 Excellent

Sharla

10/10 Excellent

Zuhair, Amman

Traveled with partner
Liked: Cleanliness, staff & service
The staff was great & very professional. The problem the furniture is old & bed wasn't comfy?
Stayed 1 night in Dec 2022

4/10 Poor

Ayman

Business traveler
Disliked: Staff & service, property conditions & facilities
Horrible service, horrible facilities and was never offered any of the VIP facilities. Many hinges did not work right. Hated the entire stay.
Stayed 2 nights in Dec 2022