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The Benson Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Benson Hotel

Suite | Pillowtop beds, laptop workspace, free WiFi, bed sheets
Property entrance
Breakfast and dinner served
Pillowtop beds, laptop workspace, free WiFi, bed sheets
Terrace/patio

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
44-56 Grafton Street, Cairns, QLD, 4870
  • The Cairns Museum
    3 min walk
  • Cairns Central Shopping Centre
    5 min walk
  • Cairns Zoom and Wildlife Dome
    5 min walk
  • Cairns, QLD (CNS-Cairns Intl.)
    13 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, Terrace

Deluxe Room, 1 King Bed, Terrace | Terrace/patio

Deluxe Room, 1 King Bed, Terrace

  • 237 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Pillowtop beds, laptop workspace, free WiFi, bed sheets

Superior Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

Pillowtop beds, laptop workspace, free WiFi, bed sheets

Suite

  • 431 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Pillowtop beds, laptop workspace, free WiFi, bed sheets

Standard Room, 1 King Bed

  • 237 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Pillowtop beds, laptop workspace, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible

  • 237 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Pillowtop beds, laptop workspace, free WiFi, bed sheets

Superior Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Pillowtop beds, laptop workspace, free WiFi, bed sheets

Standard Room, 2 Queen Beds

  • 237 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Cairns

A stay at The Benson Hotel places you in the heart of Cairns, within a 10-minute walk of Cairns Esplanade and Reef Teach. .This hotel is 0.2 mi (0.4 km) from Cairns Central Shopping Centre and 0.3 mi (0.4 km) from The Cairns Museum.

What's nearby

  • Cairns Central Shopping Centre - 5 min walk
  • Cairns Esplanade - 6 min walk
  • Reef Fleet Terminal - 8 min walk
  • Esplanade Lagoon - 9 min walk
  • Cairns Marlin Marina - 12 min walk

Getting around

  • Cairns Station - 9 min walk
  • Cairns Intl. Airport (CNS) - 13 min drive

Restaurants

  • ‪Annee's CaPhe - ‬5 min walk
  • ‪Caffiend - ‬2 min walk
  • ‪Gilligan's Travels - ‬5 min walk
  • ‪The Lillipad Cafe - ‬1 min walk
  • ‪Indian brothers restaurant Cairns - ‬4 min walk

About this property

The Benson Hotel

Art Deco Cairns hotel in Cairns Central Business District with a 24-hour front desk
The Benson Hotel offers 101 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Cairns hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 101 air-conditioned rooms featuring microwaves and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and a banquet hall.
You can enjoy a meal at Benson Bar & Restaurant serving the guests of The Benson Hotel, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Cairns? This hotel has 2885 square feet (268 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Benson Bar & Restaurant - This brasserie serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English, French, Indonesian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (AUD 25 per night)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 30 for adults and AUD 22 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benson Bar & Restaurant

Things to do

  • Bicycle storage
  • Bicycle tours
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 2,885 square feet of conference space
  • Business center

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1984
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk chair
  • Free weekday newspapers
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 35.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 30 for adults and AUD 22 for children
  • Covered self parking fee: AUD 25 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 35.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 6:00 AM to 9:00 PM
Parking height restrictions apply

Property is also known as

The Benson Hotel Hotel
The Benson Hotel Cairns
The Benson Hotel Hotel Cairns

The Benson Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 170 out of 350 reviews" "
Rating 8 - Good. 117 out of 350 reviews" "
Rating 6 - Okay. 42 out of 350 reviews" "
Rating 4 - Poor. 14 out of 350 reviews" "
Rating 2 - Terrible. 7 out of 350 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Traveled with family
Loved the two king sized beds which were so comfortable. Microwave, kettle and iron in the room and the shower was really good too.
Stayed 2 nights in Sep 2024

10/10 Excellent

carla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay at The Benson. The rooms have been renovated & look exactly like the website photos. Rooms are serviced everyday and are fitted with a microwave, kettle, plates, cutlery, mugs & glasses for four people. Ample storage for bags as well. The pool is huge & very deep (2.1m), pool noodles & towels are supplied. Late arvo, the pool is not in direct sun. The laundry (washer & dryer) is also located on level 4. Rusty’s market is directly opposite (Fri-Sun) and lots of coffee shops & eateries located at The Bensons door step. Both Cairns Central shopping centre & Cairns Esplanade are within easy walking distance from the hotel.
Stayed 6 nights in Sep 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient as we were attending a party at the hotel. Rooms were clean, but a little overpriced compared to other hotels I've stayed in.
Stayed 1 night in Sep 2024

6/10 Okay

Eleni Georgios

Liked: Staff & service, property conditions & facilities
Stayed 12 nights in Sep 2024

10/10 Excellent

Pithunya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Sep 2024

8/10 Good

Em

Liked: Cleanliness, staff & service, property conditions & facilities
It is very close to the market and shopping centers.
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall pretty good
After 3 weeks 4WD up to Cape and back it was good to have a nice hot shower and change of clothes. This hotel was a welcome change to the camping and camp grounds. A nice place to refresh before heading south.
Stayed 1 night in Sep 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were fantastic Rooms very clean pool area great
Stayed 5 nights in Aug 2024

8/10 Good

Lori

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, but humid room.
Staff was nice and helpful. Room was clean. Beds were comfortable. Microwave, refridgerator and kettle worked. Could not get ac set below 23C. The room was warm at times and was humid. No charge for late check out before noon.
Stayed 4 nights in Sep 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kirsty

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Helena

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable to promenade and endless restaurants. Good sized room and comfortable bed and pillows. Bar upstairs and evening entertainment was fun. Housekeeping on the weekend was a little lax however front desk team were excellent and dealt with the issue. Would definitely recommend.
Stayed 6 nights in Aug 2024

6/10 Okay

Catherine

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Lack of flexibility regarding refund of one day accommodation not used because of change of travel plans.
Stayed 5 nights in Aug 2024

4/10 Poor

John and John

Rooms were good however the noise gt entertainment was unbearable
Stayed 1 night in Aug 2024

8/10 Good

Damon

Stayed 1 night in Aug 2024

8/10 Good

Jagdish

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and decent rooms
Stayed 3 nights in Aug 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Christopher

Stayed 2 nights in Jul 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

kishor

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Julia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

irene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good city central hotel
Stayed 3 nights in Jul 2024

8/10 Good

Narelle

Stayed 2 nights in Jul 2024

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to Cairns centre and has a good pool area and restaurant however if I stayed again I would request a room on the southern side of the property as we had noisy nights due to the property across from us to the north
Stayed 3 nights in Jul 2024

10/10 Excellent

Violeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was WONDERFUL!!! Also the manager was very accommodating and everyone was very friendly and always eager to help. Stayed 8 night and had a blast! Thank you!!!
Stayed 8 nights in Jul 2024