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Citysider Cairns

3.5 star property

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December 2024
January 2025

Photo gallery for Citysider Cairns

One Bedroom Apartment with Pool View | Private kitchen | Full-size fridge, microwave, oven, stovetop
Outdoor pool, sun loungers
Front of property
Two Bedroom Apartment | Terrace/patio
Check-in/check-out kiosk

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Washer
    Washer
  • Pool
    Pool
  • Barbecue grill
    Barbecue grill
  • Parking included
    Parking included

Explore the area

Map
17A Upward Street, Cairns, QLD, 4870
  • Cairns Private Hospital
    8 min walk
  • Cairns Esplanade
    9 min walk
  • Cairns Performing Arts Centre
    10 min walk
  • Cairns, QLD (CNS-Cairns Intl.)
    9 min drive

Room options

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | Living area | 32-inch LCD TV with digital channels, TV, Netflix

Two Bedroom Apartment

  • 807 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for One Bedroom Apartment with Pool View

One Bedroom Apartment with Pool View | Living area | 32-inch LCD TV with digital channels, TV, Netflix

One Bedroom Apartment with Pool View

  • 699 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment | In-room safe, individually decorated, individually furnished

One Bedroom Apartment

  • 699 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for One Bedroom Apartment With Pool View

In-room safe, individually decorated, individually furnished

One Bedroom Apartment With Pool View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for One Bedroom Apartment

In-room safe, individually decorated, individually furnished

One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Two Bedroom Apartment

In-room safe, individually decorated, individually furnished

Two Bedroom Apartment

  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

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About the neighborhood

Cairns

Located in Cairns (Cairns Central Business District), Citysider Cairns is within a 15-minute walk of Cairns Esplanade and Cairns Central Shopping Centre. .This aparthotel is 1.6 mi (2.6 km) from Cairns Marlin Marina and 0.5 mi (0.9 km) from Cairns Private Hospital.
View more Aparthotels in CairnsOpens in a new window

What's nearby

  • Cairns Esplanade - 9 min walk - 0.5 miles
  • Cairns Central Shopping Centre - 11 min walk - 0.6 miles
  • Cairns Base Hospital - 12 min walk - 0.7 miles
  • Esplanade Lagoon - 3 min drive - 1.6 miles
  • Cairns Marlin Marina - 4 min drive - 1.7 miles

Getting around

  • Cairns Station - 14 min walk
  • Cairns Intl. Airport (CNS) - 9 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪KFC - ‬8 min walk
  • ‪Sushi Train North Cairns - ‬10 min walk
  • ‪Lobby Bar - ‬9 min walk
  • ‪Cock & Bull - ‬12 min walk

About this property

Citysider Cairns

Aparthotel with free parking, a short walk to Cairns Esplanade
Citysider Cairns offers 41 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and safes. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include day beds. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with premium digital channels and Netflix. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 41 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private furnished balconies or patios. 32-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and separate sitting areas.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this aparthotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area. Guests can catch a ride on the shuttle (surcharge), which operates within 20 kilometers.
Take advantage of the aparthotel's room service (during limited hours).
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Guests may use a cruise ship terminal shuttle for a surcharge, and free self parking is available onsite.
Room service (during limited hours) is available.

Languages

English

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • In-room massages
  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 20 km
  • Train station pick-up and drop-off shuttle (surcharge) from 7:00 AM to 6:00 PM
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Car not required
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Crib: AUD 45 per stay

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Dining

  • Room service (limited hours)

Bedrooms

  • Bedsheets provided
  • Day bed
  • Rollaway/extra bed: AUD 45 per night

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 32-inch LCD TV with premium digital channels
  • Hulu
  • Library
  • Netflix
  • Streaming services

Outdoor areas

  • Barbecue grill
  • Furnished balcony/patio
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a health/beauty spa
  • Near a hospital
  • Near a train station
  • Near a zoo
  • Near an outlet shopping mall
  • Near the airport
  • Near the boardwalk/promenade

Things to do

  • Casino nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Water skiing nearby
  • Whale watching nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards

General

  • 3 buildings
  • 3 floors
  • 41 units
  • Access via exterior corridors
  • Built in 1993
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 4:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, train station, and bus station (surcharges may apply); to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 1.2 percent for credit card payments
The front desk is open daily from 9:00 AM - 4:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 45 per night
Cribs (infant beds) are available for AUD 45 per stay

Property payment types

Important information

Optional extras

  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 45 per stay
  • Rollaway bed fee: AUD 45 per night
  • Credit card charges are subject to a surcharge of 1.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Surcharges apply for splitting or joining beds in the guestrooms.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Citysider
Citysider Apartment
Citysider Apartment Cairns
Citysider Cairns
Citysider Cairns Apartment
Citysider Cairns Cairns
Citysider Cairns Aparthotel
Citysider Cairns Aparthotel Cairns

Citysider Cairns Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 56 out of 120 reviews" "
Rating 8 - Good. 52 out of 120 reviews" "
Rating 6 - Okay. 10 out of 120 reviews" "
Rating 4 - Poor. 2 out of 120 reviews" "
Rating 2 - Terrible. 0 out of 120 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness Spacious Well equipped Especially having a washing machine and Drier. Friendly Staff Enjoyable Stay Rela xing
Stayed 2 nights in Aug 2024

8/10 Good

Neil

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Unit was spacious and had everything needed. Manager was great, went above and beyond. Plumbing knocking during the night was a problem. No smoke alarms was concerning.
Stayed 2 nights in Aug 2024

6/10 Okay

Dennis

Traveled with family
Liked: Cleanliness
The Customer service was great, very polite and kind, however, I arrived late on night 1, I established my fridge didn’t work, I informed reception. They got someone out (apparently) but it was never fixed. This for me was just disappointing as I select apartments with full kitchens for a reason. Not having a fridge for 4 days very very inconvenient, no compensation offered.
Stayed 4 nights in Jun 2024

10/10 Excellent

Francine

Stayed 5 nights in Apr 2024

10/10 Excellent

Margie

Liked: Cleanliness, room comfort
Nice apartment with full kitchen
nice apartment with full kitchen. Heinrich (owner or manager) was extra helpful. Walking distance from central business district.
Stayed 4 nights in Mar 2024

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
everything was exactly what we needed - close to everything and easy communication with the host!
Stayed 3 nights in Nov 2023

8/10 Good

Lesley

Traveled with family
Liked: Amenities, property conditions & facilities
Friendly staff
Stayed 5 nights in Jul 2022

8/10 Good

Judith

Traveled with family
Liked: Amenities, property conditions & facilities
Quiet and peaceful place, very comfortable, extremely helpful manager that went out of their way to make our stay there pleasant. Good value for the money.
Stayed 4 nights in Jun 2022

10/10 Excellent

mary

Liked: Cleanliness, room comfort
Solo getaway
Fantastic holiday. Citysider in Cairns had everything that I needed. Handy to shopping centre and the esplanade. Lovely balcony to sit and relax. Clean accommodation and very helpful management. I look forward to return maybe next year.
Stayed 7 nights in May 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic place - great surroundings. Nice and quite, close to the city
Stayed 2 nights in Aug 2021

10/10 Excellent

Debbie

Liked: Cleanliness, room comfort
Great location. Very clean. Will stay again
Stayed 5 nights in May 2021

10/10 Excellent

Verified traveler

Stayed 7 nights in Jun 2020

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment. Nice kitchen. Full laundry. Clean pool. Comfirtable beds.
Stayed 4 nights in Feb 2020

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, comfy stay
Nice clean spacious room. Kids loved the pool close to shopping centres excellent location. Good to hear and see the train go by.
Stayed 2 nights in Nov 2019

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks
Great location and perfect for our family getaway.
Stayed 5 nights in Sep 2019

4/10 Poor

orit

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2019

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suited the purpose
Suited our purpose for a good price. It is off the main stretch, but we were doing tours the whole time we were there. It was clean and equipped. Couldn’t get the dishwasher to work, but Mike checked it after we left and said it was, so perhaps some instructions would help. It’s neat the train tracks, but I don’t recall hearing a train during our stay.
Stayed 3 nights in Jul 2019

8/10 Good

stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place to stay and matthew was very helpful
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy location in middle of Cairns, and very helpful staff.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

8/10 Good

RodT, UK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious apartment near the city centre, good for our week’s stay in the area. Very friendly and helpful team. Good value considering what we have paid for similar in other cities in Australia.
Stayed 6 nights in Mar 2019

10/10 Excellent

keriann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Nelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay and we would stay there again
The staff was really friendly... We enjoyed our stay... It was a great two bedroom apartment. The only thing that could be better would be the sofas in the living room... They were not that comfortable. However everything else was comfortable including the beds
Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent place to stay if you wish to relax in great surroundings. The units are well equipped with everything you need make all your meals. do your laundry and make yourself at home. We highly recommend the Citysider Cains.
Stayed 4 nights in Feb 2019