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Crystalbrook Bailey

5.0 star property

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Photo gallery for Crystalbrook Bailey

Front of property - evening/night
Outdoor pool
Front of property
Lobby
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
$144
$131 nightly
$144 total
Total with taxes and fees
Feb 26 - Feb 27

Explore the area

View in a map
163 Abbott Street, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪2 min walk‬
  • Place, Cairns Night Markets
    ‪3 min walk‬
  • Place, Esplanade Lagoon
    ‪5 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪8 min drive‬

Room options

View all photos for Urban Queen

In-room safe, desk, blackout drapes, soundproofing

Urban Queen

8.4 out of 10
Very good
(9 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Urban Master

In-room safe, desk, blackout drapes, soundproofing

Urban Master

9.4 out of 10
Exceptional
(12 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Urban

In-room safe, desk, blackout drapes, soundproofing

Family Urban

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Urban King

View from room

Urban King

9.4 out of 10
Exceptional
(110 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Residence

In-room safe, desk, blackout drapes, soundproofing

One Bedroom Residence

9.4 out of 10
Exceptional
(11 reviews)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Residence

In-room safe, desk, blackout drapes, soundproofing

Two Bedroom Residence

9.0 out of 10
Wonderful
(13 reviews)
  • City view
  • 753 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Three Bedroom Residence

In-room safe, desk, blackout drapes, soundproofing

Three Bedroom Residence

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1023 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Urban Twin

In-room safe, desk, blackout drapes, soundproofing

Urban Twin

9.4 out of 10
Exceptional
(13 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Urban Master Bath

In-room safe, desk, blackout drapes, soundproofing

Urban Master Bath

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Urban Balcony Queen

In-room safe, desk, blackout drapes, soundproofing

Urban Balcony Queen

9.0 out of 10
Wonderful
(4 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bailey Suite

Bailey Suite | In-room safe, desk, blackout drapes, soundproofing

Bailey Suite

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

Similar properties

Exterior
Crystalbrook Flynn
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 1,011 reviews
$121 nightly
The price is $133
Mar 4 - Mar 5
Total with taxes and fees
Crystalbrook Flynn

About the neighborhood

Cairns

Located in Cairns (Cairns Central Business District), Crystalbrook Bailey is within a 5-minute walk of Cairns Esplanade and Bulmba-ja Arts Centre. .This luxury hotel is 0.1 mi (0.2 km) from Michaelmas Cay and 0.1 mi (0.2 km) from Cairns Night Markets.

What's nearby

  • Cairns Esplanade - 2 min walk - 0.1 miles
  • Cairns Night Markets - 3 min walk - 0.2 miles
  • Esplanade Lagoon - 5 min walk - 0.3 miles
  • Cairns Central Shopping Centre - 8 min walk - 0.5 miles
  • Reef Fleet Terminal - 8 min walk - 0.5 miles

Getting around

  • Cairns Station - 13 min walk
  • Cairns Intl. Airport (CNS) - 11 min drive

Restaurants

  • ‪Villa Romana - ‬3 min walk
  • ‪La Pizza - ‬3 min walk
  • ‪Cc’s Bar And Grill - ‬1 min walk
  • ‪Moku Bar + Grill - ‬2 min walk
  • ‪Skewers Lover 炸串 - ‬3 min walk

About this property

Crystalbrook Bailey

Crystalbrook Bailey offers 217 air-conditioned accommodations with espresso makers and safes. Flat-screen televisions come with digital channels, first-run movies, and Netflix. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool, a 24-hour fitness center, and complimentary bicycles.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 217 air-conditioned rooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite at CC's Bar & Grill, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 3 bars/lounges.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
CC's Bar & Grill - This steakhouse serves breakfast and dinner. Guests can enjoy drinks at the bar.
Arte - This wine bar serves dinner only. Open select days.
Pachamama - This poolside cocktail bar serves dinner only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 12 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 3 restaurants

Restaurants on site

  • Arte
  • CC's Bar & Grill
  • Pachamama

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • First-run movies
  • Flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 75 per day

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: AUD 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 6:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Crystalbrook Bailey Hotel
Crystalbrook Bailey Cairns
Crystalbrook Bailey Hotel Cairns
Bailey a Crystalbrook Collection Hotel
Bailey a Crystalbrook Collection Hotel Residence

Crystalbrook Bailey Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 720 out of 1007 reviews
Rating 8 - Good. 201 out of 1007 reviews
Rating 6 - Okay. 47 out of 1007 reviews
Rating 4 - Poor. 22 out of 1007 reviews
Rating 2 - Terrible. 17 out of 1007 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2025

2/10 Terrible

Julianne

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Only breakfast option was downstairs in restaurant. Room service starts at 3pm but is not communicated anywhere and is very limited. Room service when it did finally come was terrible. No water in room, minimal amenities in room. Mini bar access is only accessible at reception. Very poorly designed bathroom with minimal access to power in the cupboard. Toilet and sink up against mirror so unable to reach mirror effectively. Mirror in the room is so dark you can’t even see yourself in it. Took a long time to just get a bucket of ice as the staff were on break. Room was right near engine room so was incredibly noisy. I would never ever stay at this hotel again nor recommend it. I’ve stayed in better motels than this and was hugely disappointed as I’d heard good things.
Stayed 2 nights in Nov 2025

10/10 Excellent

Yanti

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Immaculate
Stayed 1 night in Nov 2025

10/10 Excellent

Minda

Stayed 4 nights in Nov 2025

10/10 Excellent

Brenna

Traveled with family
Liked: Cleanliness, amenities
The room was lovely and very modern! The facilities were great and the staff were very helpful.
Stayed 3 nights in Nov 2025

10/10 Excellent

Arif

Stayed 4 nights in Nov 2025

10/10 Excellent

Abbie, Cosgrove

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, super clean, gorgeous hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Juanita

Traveled with group
Liked: Cleanliness, staff & service, amenities
This property is amazing - from the cool architecture and funky designs (artwork and colour scheme) through to the awesome happy hour from 4-6pm for $9 margaritas and $9 Taco's (both beautiful) everything about this hotel is excellent. The location is perfect and dining within the hotel is good also. The value for money with Bailey was outstanding. I have already recommended to many friends.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mario

Stayed 2 nights in Nov 2025

8/10 Good

Suzanne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good!
Stayed 1 night in Oct 2025

10/10 Excellent

Riza

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room is clean,spacious. Tea and coffee Nespresso very good. Gym and pool facilities very good. The food at the pool was very nice. Friendly service at reception and restaurant.
Stayed 5 nights in Nov 2025

8/10 Good

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and was only here for 2 nights. All in all good experience
Stayed 2 nights in Nov 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities
Spotless room, friendly staff, great location
Stayed 1 night in Nov 2025

8/10 Good

Erica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend Crystalbrook Bailey for it’s convenient location, cleanliness and great customer service. Only downside would be the pool which is located in the restaurant and is quite small, the other pool is located in the residential building nextdoor to the hotel so is abit of a walk away.
Stayed 3 nights in Oct 2025

10/10 Excellent

Rainier

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay. The bed and pillows were very comfortable! And excellent service from the staff if I needed something. Great location — so close to the esplanade lagoon and marina. I highly recommend this hotel. There are 2 pools in the property and a sauna too!
Stayed 3 nights in Oct 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room, location and check in and check out easy thanks to friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities
Apartment room was amazing. Wish I’d stayed more than one night
Stayed 1 night in Oct 2025

10/10 Excellent

Graeme

Perfect in every way
Stayed 1 night in Oct 2025

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities
Excellent room and amenities. Staff were great. Loved the location, and the pool was fantastic.
Stayed 1 night in Oct 2025

4/10 Poor

kieran

Stayed 1 night in Oct 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was one of the best that I have had dealings with. They were very helpful.
Stayed 3 nights in Oct 2025

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Joanne

Traveled with partner
Liked: Amenities
The bed was utterly sumptuous and the toiletries were spa like. The reception staff were so helpful and accommodating- we were leant umbrellas when it rained and they arranged with housekeeping for our room to be cleaned at 10:30 am every morning so we could come back after lunch and relax. We stayed for 14 nights and could have happily stayed longer.
Stayed 14 nights in Oct 2025

10/10 Excellent

Melvin

Stayed 6 nights in Sep 2025

10/10 Excellent

Stewart, BLACK RIVER

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb
Stayed 1 night in Oct 2025