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Crystalbrook Bailey

5.0 star property

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Photo gallery for Crystalbrook Bailey

Front of property - evening/night
Outdoor pool
Lobby sitting area
Urban Master | View from room
In-room safe, desk, blackout drapes, soundproofing

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Gym
  • Room service

Explore the area

Map
163 Abbott Street, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪2 min walk‬
  • Cairns Marlin Marina
    ‪10 min walk‬
  • Reef Fleet Terminal
    ‪10 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪10 min drive‬

Room options

View all photos for Urban King

View from room

Urban King

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Residence

In-room safe, desk, blackout drapes, soundproofing

Two Bedroom Residence

  • 753 sq ft
  • City view
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Urban Master

In-room safe, desk, blackout drapes, soundproofing

Urban Master

  • Sleeps 4
  • 2 Queen Beds

View all photos for Urban Twin

In-room safe, desk, blackout drapes, soundproofing

Urban Twin

  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Urban Queen

In-room safe, desk, blackout drapes, soundproofing

Urban Queen

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Urban Balcony Queen

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Urban

In-room safe, desk, blackout drapes, soundproofing

Family Urban

  • 538 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Urban Master

In-room safe, desk, blackout drapes, soundproofing

Urban Master

  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Residence

In-room safe, desk, blackout drapes, soundproofing

One Bedroom Residence

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Three Bedroom Residence

In-room safe, desk, blackout drapes, soundproofing

Three Bedroom Residence

  • 1023 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

Similar properties

Exterior

Crystalbrook Flynn

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (792)
The price is $153
per night
$167 total
includes taxes & fees
Mar 29 - Mar 30
Crystalbrook Flynn

About the neighborhood

Cairns

With a stay at Crystalbrook Bailey in Cairns (Cairns Central Business District), you'll be steps from Cairns Esplanade and 7 minutes by foot from Cairns Central Shopping Centre. .This luxury hotel is 0.5 mi (0.8 km) from Cairns Marlin Marina and 0.5 mi (0.9 km) from Reef Fleet Terminal.

What's nearby

  • Cairns Esplanade - 2 min walk - 0.2 miles
  • Cairns Central Shopping Centre - 7 min walk - 0.4 miles
  • Esplanade Lagoon - 7 min walk - 0.4 miles
  • Cairns Marlin Marina - 10 min walk - 0.6 miles
  • Reef Fleet Terminal - 10 min walk - 0.6 miles

Getting around

  • Cairns Station - 12 min walk
  • Cairns Intl. Airport (CNS) - 10 min drive

Restaurants

  • ‪Flynn's Italian by Crystalbrook - ‬3 min walk
  • ‪Crepe - ‬2 min walk
  • ‪La Pizza Trattoria - ‬2 min walk
  • ‪Dundee’s at the Cairns Aquarium - ‬3 min walk
  • ‪Imm Thai Cafe - ‬2 min walk

About this property

Crystalbrook Bailey

Luxury hotel with 3 restaurants and bars
Crystalbrook Bailey offers 217 air-conditioned accommodations with espresso makers and safes. Flat-screen televisions come with digital channels, first-run movies, and Netflix. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool, a 24-hour fitness center, and complimentary bicycles.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 217 air-conditioned rooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite at CC's Bar & Grill, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
CC's Bar & Grill - This steakhouse serves breakfast and dinner. Guests can enjoy drinks at the bar.
Arte - This wine bar serves dinner only. Open select days.
Pachamama - This poolside cocktail bar serves dinner only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 12 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 3 restaurants

Restaurants on site

  • Arte
  • CC's Bar & Grill
  • Pachamama

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • First-run movies
  • Flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 75 per day

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: AUD 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector

We should mention

Pool access available from 6:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Crystalbrook Bailey Hotel
Crystalbrook Bailey Cairns
Crystalbrook Bailey Hotel Cairns
Bailey a Crystalbrook Collection Hotel
Bailey a Crystalbrook Collection Hotel Residence

Crystalbrook Bailey Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 480 out of 689 reviews
Rating 8 - Good. 147 out of 689 reviews
Rating 6 - Okay. 36 out of 689 reviews
Rating 4 - Poor. 20 out of 689 reviews
Rating 2 - Terrible. 6 out of 689 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kaho

Stayed 4 nights in Nov 2023

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and excellent venue.
Stayed 1 night in Dec 2024

10/10 Excellent

kyla

comfortable, good location & nice restaurant at the pool. enjoyed our stay here!
Stayed 4 nights in Nov 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Cairns best hotels the Crystalbrook range
Great place to stay as its clean and modern.
Stayed 1 night in Dec 2024

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff awesome nice vibe really clean rooms lovely and quiet rooms This hotel is just beautiful
Stayed 3 nights in Oct 2024

10/10 Excellent

Li, Palmetto Bay

Liked: Cleanliness, amenities, property conditions & facilities
Nic stay
Stayed 4 nights in Nov 2024

10/10 Excellent

Andrea

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel!
Stayed 3 nights in Nov 2024

10/10 Excellent

Anastasiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good central location !
Stayed 1 night in Oct 2024

8/10 Good

Wai Yin

Stayed 3 nights in Oct 2024

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Nov 2024

8/10 Good

Premnath

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool is small. No towels in one of the pools. Breakfast should cater other dietary needs like vegan.
Stayed 4 nights in Nov 2024

10/10 Excellent

Daris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cool atmosphere.
Stayed 2 nights in Nov 2024

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and central to Cairns , very good Accom option .
Stayed 1 night in Nov 2024

4/10 Poor

jorge

Traveled with partner
Disliked: Amenities
the whindow of the room have vew of other rooms and i ask in reception for ocean views
Stayed 1 night in Nov 2024

8/10 Good

Edward Con

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Very convenient to the esplanade and surrounding attractions. Found the lighting system with the switches strange but figured it out eventually. A little dusty on the artwork etc but overall the room was pleasant and comfortable. We stayed in the urban master room and it was great with a young person.
Stayed 3 nights in Nov 2024

10/10 Excellent

nicole

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location lovely pool. Nice restaurants. Clean modern great
Stayed 3 nights in Nov 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Jason Phillip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 4 nights in Nov 2024

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel to stay in. Close to everything.
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern amenities, impeccably clean, great location, and room was ready early, which was especially appreciated. Only stayed one night but couldn’t have asked for a better stay!
Stayed 1 night in Nov 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Ragini, Auckland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the service from the reception satff , housekeeping staff ,totally amazing and the hotel eas gorgeous will stay again
Stayed 7 nights in Oct 2024

8/10 Good

Jane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately the hotel was let down by its breakfasts, poor selection of fruit which was roughly cut into large chunks with the skin still on - not easy to eat!! I do not eat a cooked breakfast and there was a very poor selection of anything else. My husband, who had a cooked breakfast also complained there was a very limited selection available - no egg chef to cook omeletes or fried eggs which was poor for this class hotel.
Stayed 5 nights in Oct 2024

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
A lovely modern hotel in a good location with great room facilities. Friendly and efficient staff. Highly recommended
Stayed 2 nights in Oct 2024

10/10 Excellent

Casey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024