View all photos for Standard Room, 1 King Bed with Sofa bed (Pet Friendly)
Standard Room, 1 King Bed with Sofa bed (Pet Friendly)
Sleeps 4
1 King Bed and 1 Queen Sofa Bed
View all photos for Standard Room, 1 Queen Bed with Sofa bed (Pet Friendly)
Standard Room, 1 Queen Bed with Sofa bed (Pet Friendly)
Sleeps 4
1 Queen Bed and 1 Queen Sofa Bed
View all photos for Standard Room, 2 Queen Beds (Not Pet Friendly)
Standard Room, 2 Queen Beds (Not Pet Friendly)
Sleeps 4
2 Queen Beds
About the neighborhood
Burns Lake
Located in Burns Lake, Key-oh Lodge is within a 5-minute drive of Burns Lake Visitor Center and Museum and MacEwan Dog Park. .This hotel is 2 mi (3.3 km) from Lakes District Museum Society and 3.2 mi (5.2 km) from Dead Man's Island Provincial Park.
What's nearby
Burns Lake Visitor Center and Museum - 11 min walk
MacEwan Dog Park - 3 min drive
Lakes District Museum Society - 5 min drive
Burns Lake Provincial Park - 6 min drive
Dead Man's Island Provincial Park - 7 min drive
Getting around
Smithers, BC (YYD-Smithers Regional) - 111 min drive
Restaurants
A&W Restaurant - 19 min walk
Boer Mountain Coffee House - 16 min walk
The Office - 3 min drive
Dragon Palace Restaurant - 18 min walk
Subway - 12 min walk
About this property
Key-oh Lodge
Hotel in Burns Lake with free breakfast and a 24-hour fitness center
Key-oh Lodge offers 42 accommodations with coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with satellite channels.
Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 42 guestrooms featuring flat-screen televisions. Satellite television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden.
A complimentary buffet breakfast is served daily from 6 AM to 10:30 AM.
Featured amenities include a business center, a 24-hour front desk, and an elevator.
A complimentary buffet breakfast is served each morning between 6 AM and 10:30 AM.
Languages
English
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Onsite parking available only on request
Food and drink
Free buffet breakfast available daily 6:00 AM to 10:30 AM
Things to do
24-hour gym
Family friendly
Free crib
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Newspapers in lobby
Guest services
Housekeeping (daily)
Business services
Business center
Meeting room
Outdoors
Garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free crib
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
43-inch flat-screen TV with satellite channels
Food and drink
Coffee/tea maker
More
Air conditioning (climate-controlled)
Desk
Free local calls
Heating (climate-controlled)
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Pet fee: CAD 25 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: CAD 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Property is also known as
Key-oh Lodge Burns Lake
Key-oh Burns Lake
Key-oh
Key-oh Lodge Hotel
Key-oh Lodge Burns Lake
Key-oh Lodge Hotel Burns Lake
Key-oh Lodge Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Our room was extremely dirty. Bathroom had hair all over the floor and sink. One towel was so worn out it was see through. The other towel had blood stains. Sheets were clean.
Check in went normal.
Entered room, clearly had not been vacuumed. Gross and multiple stains on carpets, food or something smeared down side of couch. Stains all over cushions of couch. Bed had long black hairs on pillows and in sheets. Bathroom counter had not been cleaned. Beds were made and towels hanging.
Went to front to report condition of room. Front clerk said she would call housekeeping to go clean room. So I waited 20 to 30 mins.
This was around 8:00 p.m.. went back to front desk and she said she was sorry but they were short staffed and she would call her again. I asked if I could have a different room that was ready and she said the entire Hotel was booked so No, I could not. I went back to the room and a few minutes later the front desk clerk came to the door with housekeeping and said they were going to clean the room could I please leave. I did. I went and picked up some supper, came back and they were gone. The only thing that they had done was wipe the bathroom countertop.
I didn't bother with anything else that evening.
Breakfast of scrambled eggs, sausages and Waffles were not available. Bread and bagels only. Front clerk said there were not enough traveler's to put out breakfast. Thought the hotel was full the night before?
The overall cleanliness of the hotel was poor. The room was awfull and staff were lacking.
I would Not recommend anyone risk staying here. It will disappoint. A rating of 1-2 stars at most would be generous.
The place has lots of potential unfortunately it was not clean in the room. I spoke to others that said the same. Hopefully this is addressed as the property is extremely nice. The gentleman that checked me in was also extremely friendly.
First room assigned was occupied, second room cleaning not completed, so it took three tries to get a room. Carpet was so dirty that i did not feel comfortable in bare feet.
Peter
Stayed 1 night in Aug 2024
6/10 Okay
Susan
Aug 28, 2024
Disliked: Cleanliness
This is a newer property but it doesn't seem to be well managed or have good help. Our room had a comfy clean bed and seemingly clean towels (one was stained with orange marks???) Our bathtub and toilet appeared to be uncleaned as well as the bathroom floor. Carpets are muddy in rooms and hallways and halls looked as if they had not been vacuumed in some time.
We loved the design of the hotel and the wood carvings outside. I suggested a handrail for getting out of the shower since the bathmat slipped when I stepped out of the tub and I landed on the floor. All OK just a suggestion.