This is definitely not 5 star. Almost 4 star for the following issues.
Location--Great location!
Layout--The hotel is a labyrinth maze and has a poor layout.
Front Desk--Georgina and the front desk staff are superlative. Georgina assisted with early check in, always, friendly helpful, informative, accommodating especially with early check in. Same with all the male staff at the front desk. Lovely and helpful. Mohammed was also very helpful when I arrived late in the night. Great fellow and the gentlemen were always nice about giving waters.
Room--The room leaves a lot to be desired. Small. Comfortable bed. However needs a clock and more outlets for electronics. TV sometimes didn't work and the room phone to the front desk didn't work many times. The bathroom floor gets very wet every time when showering because there is no door or curtain.
Breakfast---The breakfast (which was included in my room price) is decent and there were some non-meat options which is appreciated. If you want something quality like an omelet you will have to pay extra.
Gym/Pool---Nice equipment. Miserable pathetic staff. Security and silly rules. Rules like, you can’t sit by the pool unless you are in a bathing suit. What kind of stupidity is this??? My girlfriend is watching the kids and just sitting there and she is kicked out by security, and the manager and the swim coach. Doesn’t anyone have better things to do in Bucharest?? I understand the other rules. Swim caps, covering shoes, no running or fo