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 San Gil •1 Room
 San Gil • 1 Room
Book online or call 1-844-709-7928 Phone Number

Hotel Castillo Resort

3.5 out of 5.0
Carrera 12 #7-70, San Gil, Santander 1-844-700-1007
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Breakfast
Parking
Wifi
Business
Smoke Free
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Room type Options Nightly price Book
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Family Room, Multiple Beds, Non Smoking
1 King Bed, 1 Twin Bunk Bed and 1 Twin Bed
Room sleeps 5 guests
(up to 4 children)
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Other room types
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Triple Room, Multiple Beds, Non Smoking
1 King Bed and 1 Twin Bed
Room sleeps 3 guests
(up to 2 children)
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Double Room, 1 King Bed, Non Smoking
1 King Bed
Room sleeps 2 guests
(up to 1 child)
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Photo of room
Quadruple Room, Multiple Beds, Non Smoking
1 King Bed and 1 Twin Bunk Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Riverfront hotel with a full-service spa and free water park access

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Business center
Smoke-free property

With a stay at Hotel Castillo Resort in San Gil, you'll be on a river, just a 5-minute walk from El Puente Shopping Center and 8 minutes by foot from La Libertad Park. This family-friendly hotel is 0.1 mi (0.1 km) from Gallineral Natural Park and 0.4 mi (0.7 km) from Parque Gallineral.

Make yourself at home in one of the 142 air-conditioned rooms featuring LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a complimentary water park and an outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.

Grab a bite to eat at the hotel's restaurant, which features a bar/lounge, or stay in and take advantage of the 24-hour room service. A complimentary local cuisine breakfast is served daily from 7:00 AM to 9:00 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Languages Spoken

  • Spanish

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Hotel Castillo Resort

Carrera 12 #7-70, San Gil, Santander 684031

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Hotel Castillo Resort features a complimentary water park and a waterslide. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a business center. This family-friendly hotel also offers an outdoor pool, a children's pool, and spa services. Onsite self parking is complimentary.

Hotel Castillo Resort is a smoke-free property.

  • Daily
  • Waterslide
  • Number of outdoor pools - 1
  • Elevator
  • Number of bars/lounges - 1
  • Free breakfast (local cuisine)
  • Full-service spa
  • Free water park access
  • 24-hour front desk
  • Free breakfast
  • Business center
  • Porter/bellhop
  • Tours/ticket assistance
  • Year Built - 2012
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sun loungers
  • Smoke-free property
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Hair salon
  • Number of restaurants - 1
  • Concierge services
  • Snack bar/deli
  • Banquet hall
  • Pool umbrellas
  • Total number of rooms - 142
  • Television in common areas
  • Number of floors - 9
  • Number of buildings/towers - 1
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Free water park access
  • Number of outdoor pools - 1
  • Children's pool
  • Waterslide
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • Spanish

Parking

Free self parking

Room Amenities

Hotel Castillo Resort offers 142 air-conditioned accommodations with complimentary toiletries. Rooms open to balconies. Accommodations offer separate sitting areas and include desks. 42-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Air conditioning
  • Television
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Balcony
  • Room service (24 hours)
  • Desk
  • Separate sitting area
  • Iron/ironing board (on request)
  • Shower only
  • Cable TV service
  • Free WiFi
  • LCD TV
  • TV size: 42
  • TV size measurement: inch
  • Rainfall showerhead
  • Towels provided

Where to Eat

A complimentary local cuisine breakfast is served each morning between 7:00 AM and 9:00 AM.

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a complimentary water park.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Ecotours nearby
  • Boat tours nearby
  • Parasailing nearby
  • Rock climbing nearby
  • Cave exploring/spelunking nearby
  • Ziplining nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Cielo y tierra. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is open daily.

  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 10:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 1:00 PM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa and Mastercard. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

Limited hot water onsite

Property does not require health documentation at check-in

Staff temperature checks are conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Mobile key entry is not available

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Hotel Names

  • Hotel Castillo Resort San Gil
  • Castillo San Gil
  • Hotel Hotel Castillo Resort San Gil
  • San Gil Hotel Castillo Resort Hotel
  • Hotel Hotel Castillo Resort
  • Castillo
  • Hotel Castillo Resort Hotel
  • Hotel Castillo Resort San Gil
  • Hotel Castillo Resort Hotel San Gil

We should mention

There is limited hot water on site.

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

No pets and no service animals are allowed at this property.

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