Novotel Brussels off Grand'Place

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Brussels off Grand'Place

Lobby
Breakfast, lunch, dinner served; alfresco dining
Exterior
Executive Room, 1 Double Bed | Minibar, in-room safe, blackout drapes, soundproofing
Lobby sitting area

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
120 Rue Du Marche Aux Herbes, Brussels, 1000
  • Galeries Royales Saint-Hubert
    1 min walk
  • La Grand Place
    3 min walk
  • Brussels City Hall
    3 min walk
  • Brussels (BRU-Brussels - National)
    22 min drive

Room options

Superior Room (1 Double Bed with 2 Single Sofa Beds)

  • 323 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

Executive Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Executive Room, 1 Double Bed

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Double Bed with Sofa bed

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Superior Room, 1 Double Bed

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Brussels

With a stay at Novotel Brussels off Grand'Place, you'll be centrally located in Brussels, just a 3-minute walk from La Grand Place and 11 minutes by foot from Brussels Christmas Market. .This hotel is 1.2 mi (2 km) from Avenue Louise and 1.9 mi (3 km) from Tour & Taxis.

What's nearby

  • La Grand Place - 3 min walk - 0.2 miles
  • Brussels City Hall - 3 min walk - 0.2 miles
  • Manneken Pis Statue - 6 min walk - 0.3 miles
  • Royal Palace of Brussels - 10 min walk - 0.6 miles
  • Brussels Christmas Market - 11 min walk - 0.6 miles

Getting around

  • Brussels Central Station - 3 min walk
  • Bourse-Beurs Station - 6 min walk
  • Brussels Airport (BRU) - 22 min drive

Restaurants

  • ‪Aux Gaufres de Bruxelles - ‬1 min walk
  • ‪Gatsu Gatsu - Wok Alley - ‬1 min walk
  • ‪Brussels Grill Grand Place - ‬2 min walk
  • ‪De Pistolei - ‬1 min walk
  • ‪Panos - ‬2 min walk

About this property

Novotel Brussels off Grand'Place

Hotel with a fitness center, steps from La Grand Place
Novotel Brussels off Grand'Place offers 140 accommodations with minibars and safes. LCD televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 13 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 140 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a television in a common area and a vending machine.
Grab a bite to eat at Gourmet Bar, a brasserie where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a computer station, express check-out, and dry cleaning/laundry services.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Gourmet Bar - This brasserie serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service is available.

Languages

Dutch, English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 25 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 26 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gourmet Bar

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1989
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: EUR 35
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 35
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Nearby parking fee: EUR 25 per day (164 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 35 (subject to availability)
  • Late check-out fee: EUR 35 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parking height restrictions apply
Children under 13 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Novotel Brussels Grand Place Hotel Brussels
Novotel Brussels off Grand'Place Hotel
Novotel off Grand'Place Hotel
Novotel Brussels off Grand'Place
Novotel off Grand'Place
Novotel Brussels off Grand'Place Hotel
Novotel Brussels off Grand'Place Brussels
Novotel Brussels off Grand'Place Hotel Brussels

Reviews

8.8

Excellent

Rating 10 - Excellent. 563 out of 1001 reviews" "
Rating 8 - Good. 314 out of 1001 reviews" "
Rating 6 - Okay. 83 out of 1001 reviews" "
Rating 4 - Poor. 30 out of 1001 reviews" "
Rating 2 - Terrible. 11 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very srategic loccation, able to reach most attractions by foot. Many dining options nearby.
Stayed 2 nights in May 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Carolina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente location
The location is excellent, walking distance from the Grand Place. The bed was not so big and the sofa bed was uncomfortable for my kid.
Stayed 4 nights in Aug 2024

10/10 Excellent

Taranjit

Liked: Cleanliness, amenities, property conditions & facilities
Centre of everything
Stayed 4 nights in Aug 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located to every place we wanted to visit and a very short walk to the train station. Clean room and friendly staff. Breakfast was excellent!
Stayed 2 nights in Aug 2024

4/10 Poor

Yetunde

Traveled with family
Disliked: Cleanliness
Great location in terms of being near the Grand Place and also the rail station. The hotel is quite modern and the room appeared fine. However, there appeared to be a used towel still within the room when we arrived and after our first night each of us woke up with small bite marks which was very concerning. On our last morning, we noticed a dead fly in the waffle mix for the make your own waffle station so steered clear. The positives were the restaurant staff who were friendly although the reception desk staff were not as warm or helpful. For convenience the hotel gets top marks in terms of central location.
Stayed 2 nights in Jul 2024

8/10 Good

Exequiel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Aakash, Jersey City

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
For what seems like a high end hotel it really isn’t. Maybe because of the location in a touristy area. But it was still safe, comfy, and met the needs of my family.
Stayed 5 nights in Aug 2024

10/10 Excellent

Laith

Everything was excellent.
Stayed 1 night in Aug 2024

6/10 Okay

Swarup

Traveled with family
Disliked: Property conditions & facilities
The location of the property was great and only a couple of minutes walk from the Central Station. The ambience of the hotel is also very pleasant and the staff are friendly and helpful. The room was, however, very small for a family of three and the sink in the bathroom was stained and disgusting. The air condition was not very effective and it wasn’t very comfortable at night . Housekeeping was not very pleasant and was putting pressure on us to vacate the room in the morning so that they can get it cleaned . That was not nice as it’s up to us what time we leave and it made us feel very uncomfortable to have a lie in in the morning. Overall it was an ok stay . What made it bearable was the location which was right in the middle of the Grand Place and absolutely amazing.
Stayed 4 nights in Jul 2024

8/10 Good

Hayalu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

PHILIPPE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
shower pan not draining properly / filled up with water after a while
Stayed 1 night in Jul 2024

10/10 Excellent

Assad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay as it is in the area you will walk around, eat, hang out and catch tours from in Brussels. It is a clean nice hotel with smallish European rooms and a decent breakfast buffet. You will def not be disappointed
Stayed 7 nights in Jul 2024

8/10 Good

Christine Marie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was reasonably priced in the IDEAL location, just steps away from the Central train station but facing a beautiful and lively square full of eateries. I LOVED my stay and will stay here again when I return. I highly recommend this hotel.
Stayed 5 nights in Jul 2024

8/10 Good

Rowena Foo Yoke

Stayed 4 nights in Jul 2024

10/10 Excellent

Lucia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean, practical, beautiful, friendly staff. Will definitely come back!
Stayed 2 nights in Jun 2024

10/10 Excellent

Berthier

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent emplacement à deux pas de la Grande Place et de la gare centrale. Hautement recommandé!
Stayed 4 nights in Jul 2024

8/10 Good

Chaya

Traveled with family
The location was excellent but the hotel is barebones. Service is terrible, food was missing part of a pizza. Stay for the location but not the hotel itself.
Stayed 2 nights in Jul 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms was nice and location excellent with cafes and attractions within easy walking distance
Stayed 2 nights in Jul 2024

8/10 Good

Wilhelmina

Stayed 3 nights in Jul 2024

10/10 Excellent

Jozef

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Did not like the hotel and service. Online it seems a nice hotel but quality is average.
Stayed 1 night in Jul 2024

10/10 Excellent

Boutros

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in an excellent location that is close to everything. Clean rooms and wonderful customer service. Thanks.
Stayed 3 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024