Novotel Brussels City Centre

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Brussels City Centre

Exterior
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers
Point of interest
Spa
Lobby sitting area

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Room service
    Room service

Explore the area

Map
Rue De La Vierge Noire 32, Brussels, 1000
  • St. Catherine's Square
    1 min walk
  • Brussels Christmas Market
    3 min walk
  • Brussels Stock Exchange
    4 min walk
  • Brussels (BRU-Brussels - National)
    39 min drive

Room options

Family Suite, 2 Queen Beds

  • 312 sq ft
  • Sleeps 6
  • 2 Queen Beds

Family Room (Superior 1 double bed and 2 sofa beds)

  • 312 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

Family Room (Standard 1 double bed and 2 sofa beds)

  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Standard Room, 1 Double Bed

  • City view
  • Sleeps 2
  • 1 Double Bed

Executive Room, 1 Double Bed

  • 355 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Brussels

With a stay at Novotel Brussels City Centre, you'll be centrally located in Brussels, steps from St. Catherine's Square and Tour Noire. .This eco-certified hotel is 0.2 mi (0.2 km) from Brussels Stock Exchange and 0.4 mi (0.6 km) from Rue des Bouchers.

What's nearby

  • St. Catherine's Square - 1 min walk - 0.1 miles
  • Brussels Christmas Market - 3 min walk - 0.2 miles
  • Brussels Stock Exchange - 4 min walk - 0.2 miles
  • La Grand Place - 6 min walk - 0.4 miles
  • Manneken Pis Statue - 9 min walk - 0.5 miles

Getting around

  • Bourse-Beurs Station - 4 min walk
  • Brussels Central Station - 10 min walk
  • Brussels Airport (BRU) - 39 min drive

Restaurants

  • ‪Bier Central - ‬4 min walk
  • ‪NONA Pasta - ‬2 min walk
  • ‪Wagamama - ‬4 min walk
  • ‪Nona - ‬2 min walk
  • ‪Archipel - ‬3 min walk

About this property

Novotel Brussels City Centre

Eco-certified Brussels hotel in Lower Town with a fitness center
Novotel Brussels City Centre offers 217 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. 80-cm flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

This Brussels hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 217 air-conditioned rooms featuring minibars (stocked with some free items) and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Belgian cuisine at GourmetBar, a brasserie which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Continental breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. This hotel has 6 meeting rooms available for events.
Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
GourmetBar - This brasserie specializes in Belgian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 25 per day)

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 26 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • GourmetBar

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1999
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 99
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 26 per person
  • Nearby parking fee: EUR 25 per day (33 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 99 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Novotel Brussels Centre
Novotel Brussels Centre Tour Noire
Novotel Tour Noire
Novotel Tour Noire Hotel
Novotel Tour Noire Hotel Brussels Centre
Novotel Brussels Centre Tour Noire Hotel
Brussels Novotel
Novotel Brussels Centre Hotel Brussels
Novotel Brussels City Centre Hotel
Novotel Brussels City Brussels
Novotel Brussels City Centre Hotel
Novotel Brussels City Centre Brussels
Novotel Brussels City Centre Hotel Brussels

Reviews

8.8

Excellent

Rating 10 - Excellent. 558 out of 1001 reviews" "
Rating 8 - Good. 324 out of 1001 reviews" "
Rating 6 - Okay. 77 out of 1001 reviews" "
Rating 4 - Poor. 23 out of 1001 reviews" "
Rating 2 - Terrible. 19 out of 1001 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vikram

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at Novotel Brussels City Centre. The staff were so helpful, particularly Awa, who went out of her way to help us with lots of help and advice! The pool was small but a good size for the kids and the gym was sufficient, although could have done with a water dispenser. Breakfast had good options and the hotel is excellently located!
Stayed 3 nights in Aug 2024

10/10 Excellent

Eden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here, the staff was very helpful and the facilities were great.
Stayed 1 night in Aug 2024

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, lovely location.
Stayed 3 nights in Aug 2024

10/10 Excellent

Doug

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Novotel was in a great location and the pool and gym were great. The room was very clean but the toilet and sink were in different rooms, overall this hotel was very convenient and felt clean and cozy.
Stayed 2 nights in Aug 2024

10/10 Excellent

DEVIN R

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place for a family to explore!
Stayed 2 nights in Aug 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very clean and comfortable hotel in a great location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Charlene, Grand Falls-Windsor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here!
Stayed 3 nights in Aug 2024

2/10 Terrible

Sara

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
My room air-conditioning stopped working during night. It was so hot in the room. Staff was good and helpful but they couldn't fixed the air-conditioning. It was awful as it was too hot. My kids,woke up and had really bas and disturbed sleep.
Stayed 2 nights in Aug 2024

8/10 Good

Amanda

Traveled with group
Liked: Staff & service
1st time in Brussels with friends.
August 2024 The hotel is in a good location, closed to many restaurants, metro and attractions. The lobby area is beautiful. The water pressure in the shower is good and the bathroom is large. The room could use some updating and more outlet plugs. The hotel should replace the carpet and put down flooring.
Stayed 4 nights in Aug 2024

10/10 Excellent

MARIA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very ckean and staff are very ftiendlly. Breakfast is excellent and so many choices. The bedroom is quite spacious. Best of all is the location. Its quiet, safe and walking distance to the Grand place, restaurants and shopping. Highly recommend this hotel!
Stayed 3 nights in Jul 2024

8/10 Good

Tammy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good, i would recommend to my firends.
Stayed 2 nights in Aug 2024

10/10 Excellent

stephanas

Very personable and friendly staff. Their breakfast has many choices and offers very quality food. Location is great.
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Perfectly Acceptable
Hotel is fine, bit dated but perfectly acceptable for a couple of nights. Very well located.
Stayed 1 night in Aug 2024

10/10 Excellent

Rama Krishnamurthy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a convenient location close to Metro and lots of dining options
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Aug 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great for families in city center
I think this is an excellent hotel for families, child friendly pool, excellent location for city center buzz, and a little play area in reception, plus good family rooms
Stayed 5 nights in Jul 2024

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything! Out of the 5 hotels I stayed at on this visit, this one was the best. Calm, quiet, clean , comfortable, great location. Cleaning staff were superb! Front desk staff were great!! Definitely staying here next year!
Stayed 3 nights in Jul 2024

10/10 Excellent

Lena

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was perfect for a few nights in Brussels. It was clean, in a good location to walk to everything, and the staff accommodated complimentary early check in for us upon arrival.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sharmayn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVELY
Stayed 1 night in Jul 2024

10/10 Excellent

Sharmayn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVELY would go back!!
Stayed 1 night in Jul 2024

10/10 Excellent

Nikolay

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jul 2024

10/10 Excellent

Sara

Stayed 5 nights in Jul 2024

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Recdption staff were aloof. They could have tried to be more helpful, no travel advice offerred, I found out last day they had maps for guests but they never offerred is one. Rooms are clean, quiet, airconditioned, well equipped. Safe & fridge though not advertised on expedia. The staff booked us a taxi to airport but the driver was not the one on photo. Very worrying. The area is very 'touristy' and I would stay further out of city next time. It's pricy there.
Stayed 5 nights in Jun 2024

10/10 Excellent

Glauce

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel
Stayed 2 nights in Jul 2024