Novotel Brussels Airport

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Brussels Airport

Property amenity
Front of property
Superior Room, Multiple Beds (Premium) | Minibar, in-room safe, desk, laptop workspace
Sports facility
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Gym
    Gym
  • Parking available
    Parking available

Explore the area

Map
Da vinci laan 25, Bedrijvenzone Diegem-Vuurberg, Machelen, Flemish Brabant, 1831
  • NATO Headquarters
    5 min drive
  • Cliniques Universitaires Saint-Luc
    7 min drive
  • Woluwe Shopping Centre
    8 min drive
  • Brussels (BRU-Brussels - National)
    4 min drive

Room options

Superior Room, 1 Double Bed

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Double Bed (Premium)

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Room, Multiple Beds (Premium)

  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

Superior Room, 1 Double Bed with Sofa bed

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

About the neighborhood

Machelen

With a stay at Novotel Brussels Airport in Machelen (Diegem), you'll be a 5-minute drive from NATO Headquarters and 7 minutes from Brabantse Golf. .This family-friendly hotel is 4.3 mi (7 km) from Cliniques Universitaires Saint-Luc and 5 mi (8 km) from Woluwe Shopping Centre.

What's nearby

  • NATO Headquarters - 5 min drive - 3.1 miles
  • Cliniques Universitaires Saint-Luc - 7 min drive - 4.4 miles
  • Atomium - 13 min drive - 8.9 miles
  • Tour & Taxis - 16 min drive - 8.0 miles
  • La Grand Place - 17 min drive - 8.9 miles

Getting around

  • Eurocontrol Tram Stop - 4 min drive
  • Zaventem Station - 15 min walk
  • Brussels Airport (BRU) - 4 min drive

Restaurants

  • ‪Crowne Plaza Restaurant - ‬4 min walk
  • ‪Van der Valk Hotel Bar - ‬4 min drive
  • ‪Excelsior Snack - ‬5 min drive
  • ‪Tasty Corner - ‬5 min walk
  • ‪Da Lino - ‬14 min walk

About this property

Novotel Brussels Airport

Family-friendly hotel connected to the convention center in Diegem with free airport shuttle
Novotel Brussels Airport offers 209 accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 209 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have separate bathtubs and showers and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Stop by the hotel's restaurant, Foodsquare, for lunch. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Machelen? This hotel has 4358 square feet (405 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.
Foodsquare - This brasserie serves breakfast and lunch.
Wurlitzer Bar - This bar serves light fare only. Open daily.
24-hour room service is available.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 10:30 PM at scheduled times
  • Self parking on site (EUR 12 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; EUR 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Foodsquare
  • Wurlitzer Bar

Things to do

  • Arcade/game room
  • Gym
  • Playground

Family friendly

  • Arcade/game room
  • Free crib
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4,358 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (47 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1972
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.49 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Self parking fee: EUR 12 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Brussels Airport Novotel
Novotel Brussels Airport
Novotel Hotel Brussels Airport
Novotel Brussels Airport Hotel
Novotel Brussels Airport Hotel
Novotel Brussels Airport Machelen
Novotel Brussels Airport Hotel Machelen

Novotel Brussels Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 502 out of 1002 reviews" "
Rating 8 - Good. 332 out of 1002 reviews" "
Rating 6 - Okay. 98 out of 1002 reviews" "
Rating 4 - Poor. 40 out of 1002 reviews" "
Rating 2 - Terrible. 30 out of 1002 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yasen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could you please add EA FC to the games in the Xbox in the lobby ?
Stayed 1 night in Aug 2024

10/10 Excellent

David

Stayed 1 night in Aug 2024

10/10 Excellent

Gordon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice airport hotel. Clean, efficient, and nice staff
Stayed 1 night in Aug 2024

10/10 Excellent

ARTURO, SUNNY ISLES BEACH

Liked: Cleanliness, amenities
Great location and value for being close to airport and transportation
Stayed 2 nights in Aug 2024

8/10 Good

GEORGE, Fairfax

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the hotel.
Stayed 1 night in Aug 2024

8/10 Good

Kaylin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an airport hotel. I liked the free water bottle in the room & was happy it had air conditioning.
Stayed 1 night in Aug 2024

10/10 Excellent

Rochell, MARSHALL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to transportation and airport
Stayed 1 night in May 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
shuttle was very convenient, and the AC was great during this heat wave
Stayed 1 night in Aug 2024

10/10 Excellent

Ghassan

Liked: Cleanliness, amenities, property conditions & facilities
All was very good
Stayed 1 night in Aug 2024

4/10 Poor

Manon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
No air conditioning
The room was excessively warm. We set the air conditioning to 19 degrees but it never cooled down. Eventhough the bed was comfortable, the heat made it hard to have a night sleep.
Stayed 1 night in Aug 2024

10/10 Excellent

Francesco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención
Stayed 1 night in Jun 2024

10/10 Excellent

Jessica, Geilenkirchen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy shuttle service to and from airport. Really good dinner options.
Stayed 1 night in Aug 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
It's close to Airport
Stayed 1 night in Aug 2024

10/10 Excellent

Melody A

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was great, the lighting system was strange
Stayed 7 nights in Aug 2024

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Michael

Liked: Cleanliness
Free shuttle from airport made convenient, albeit doesn’t operate after 2359 so if your plane is delayed then you’ll need a taxi. Buffet breakfast had a decent selection, but it costs extra so check if included in price. Very quiet hotel inside and outside too. A bit more expensive that other brands, for room only or with breakfast, but good night sleep with all the facilities you need and would expect.
Stayed 1 night in Aug 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable & quiet stay close to airport.
Very quiet location, only 5 minutes from airport on free shuttle bus.
Stayed 1 night in Aug 2024

8/10 Good

Ciprian

Traveled with family
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica, Geilenkirchen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great shuttle service and really good food
Stayed 1 night in Aug 2024

10/10 Excellent

Andree

Stayed 4 nights in Jul 2024

10/10 Excellent

Joey

Traveled with family
Stayed 2 nights in Aug 2024

10/10 Excellent

Tony

Stayed 1 night in Jul 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Frédérick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Anne Marthe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel near airport
Friendly staff, clean and comfortable rooms, good amenities, VERY close to Brussels airport, OK pricing (for the area, it's comparable to other hotels, though for the type of hotel it is, the price could be more affordable)
Stayed 1 night in Jul 2024