Citybox Brussels

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Citybox Brussels

Exterior
Reception
Lobby
Junior Suite | Desk, laptop workspace, free WiFi, bed sheets
Junior Suite | Desk, laptop workspace, free WiFi, bed sheets

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Pet friendly
  • Free WiFi
  • Business services

Explore the area

Map
Rue Dejoncker 53, Brussels, Bruxelles, 1060
  • Avenue Louise
    2 min walk
  • Le Stephany
    1 min walk
  • Stéphanie Tram Stop
    1 min walk
  • Brussels (BRU-Brussels - National)
    26 min drive

Room options

Double Room Small

  • 118 sq ft
  • Sleeps 2
  • 1 Queen Bed

Junior Suite

  • 301 sq ft
  • Sleeps 4
  • 1 Queen Bed

Single Room

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

Family Room

  • 215 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

Double Room

  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

Twin Room

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the neighborhood

Brussels

With a stay at Citybox Brussels, you'll be centrally located in Brussels, a 2-minute drive from Avenue Louise and 6 minutes from La Grand Place. .This hotel is 3.1 mi (5 km) from Tour & Taxis and 3.1 mi (5 km) from Brussels Christmas Market.

What's nearby

  • Avenue Louise - 2 min walk
  • Place du Grand Sablon - 14 min walk
  • Royal Palace of Brussels - 18 min walk
  • Manneken Pis Statue - 5 min drive
  • La Grand Place - 6 min drive

Getting around

  • Stéphanie Tram Stop - 1 min walk
  • Brussels-Chapel Station - 16 min walk
  • Brussels Airport (BRU) - 26 min drive

Restaurants

  • ‪Café Wiltcher's (Steigenberger Grandhotel Brussels - ‬2 min walk
  • ‪Le Prince - ‬3 min walk
  • ‪Exki - ‬2 min walk
  • ‪L’Atelier en Ville - ‬2 min walk
  • ‪Lloyd Café Presse - ‬2 min walk

About this property

Citybox Brussels

Hotel with a 24-hour business center, steps from Avenue Louise
Citybox Brussels offers 246 accommodations with hair dryers. This Brussels hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Bathrooms include showers with rainfall showerheads. Housekeeping is provided once per stay.
Make yourself at home in one of the 246 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include desks, and housekeeping is provided once per stay.
Make use of convenient amenities such as complimentary wireless internet access, a banquet hall, and a vending machine.
Featured amenities include a 24-hour business center, express check-in, and express check-out.

Languages

Dutch, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • No elevator

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 15 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Citybox Brussels Hotel
Citybox Brussels Brussels
Citybox Brussels Hotel Brussels

Citybox Brussels Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 162 out of 299 reviews" "
Rating 8 - Good. 77 out of 299 reviews" "
Rating 6 - Okay. 38 out of 299 reviews" "
Rating 4 - Poor. 17 out of 299 reviews" "
Rating 2 - Terrible. 5 out of 299 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Debronzie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Samer

Stayed 1 night in Sep 2024

4/10 Poor

Larisa

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The rooms were extremely small and a little outdated. There was a loud noise every 30 minutes to an hour coming from the air duct that was extremely hard to sleep to. The location was good and close to shops and restaurants but other than that, not the greatest
Stayed 2 nights in Sep 2024

4/10 Poor

Ryan

Liked: Staff & service
I think it’s pretty absurd to not offer room cleaning services unless you’re staying for over 4 nights! We stayed there for 3 nights!
Stayed 3 nights in Sep 2024

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sheah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and easy check in
Stayed 1 night in Sep 2024

8/10 Good

Jolene

Traveled with group
Liked: Property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Tsehaye

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Shahzada

Stayed 2 nights in Sep 2024

8/10 Good

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
It was overall a good spot, got what I paid for!
Stayed 2 nights in Sep 2024

6/10 Okay

Daniel, Seixal

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Interesting that there was no maid service at all.
Stayed 3 nights in Sep 2024

10/10 Excellent

Hung Kong

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean hotel at a great location.
Stayed 1 night in Sep 2024

10/10 Excellent

LES, SAN FRANCISCO

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Blanca

Traveled with family
Disliked: Staff & service, amenities
Not great. We got a dirty room and had to request a change. No one came to clean the room during our stay. Barely any staff around. No food services, poor amenities and no safe. Not recomendable.
Stayed 2 nights in Sep 2024

8/10 Good

Julianna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy but clean
Stayed 2 nights in Sep 2024

4/10 Poor

Raisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recent stay at Citybox Brussels
We recently stayed at the Citybox Brussels hotel, and here are some of the observations. I get that the hotel is budget friendly, and I am ok with basic accommodations and limited amenities, but there were just too many issues during our stay to consider staying here again. Pros: - Budget friendly - Great location with easy access to restaurants, sites and public transportation - Easy and quick self service check in and check out - Friendly staff (when we requested to change rooms, it was done on the spot) - Separate space for hotel guests with amenities like laundromat, kitchen, hang out space (TV and table tennis) and a conference room - Housekeeping service - Extra towels available upon request (and they will be needed since they extra thin) - Comfortable bed Cons: - There are no shelves to store your closes in just a few hangers and knobs on the wall. For a few days, it’s fine, but we stayed for a week. - There is no safe, so you have to keep your valuables with you at all times. - While there is housekeeping, there is no sign that you can hang on the door to prevent them from coming in. And they come in rather quickly, a few knocks and the door opens. - One side of the hotel faces a busy street and a tram line, so it can get pretty loud. When we changed rooms, the new room was facing a quiet street. - We had an issue with A/C in our room (apparently a known issue), so we asked to change rooms. The new room was a little better, but it had an individual unit (not cent
Stayed 6 nights in Sep 2024

8/10 Good

Nigel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Really cool and reasonable. Hot water a bit variable
Stayed 1 night in Sep 2024

10/10 Excellent

Jian

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean hotel, no fridge, microwave, coffee machine in room like we are used to in Canada, but there is a hotel kitchen in basement. The coffee machine is $2 per cup though.
Stayed 2 nights in Sep 2024

10/10 Excellent

Anahita, FOLSOM

Traveled with partner
Amazing experience
Stayed 2 nights in Sep 2024

10/10 Excellent

Bengü Gizem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one day stay
Located in a nice area. Very clean. I like the self-check in !
Stayed 1 night in Sep 2024

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a great find! It has self service check in, but there are also members of staff if you have issues. As they do not have a restaurant themselves, on their website they recommend places to dine from breakfast to dinner! If you want a cheaper option, they provide a kitchen for the guests where you can have take out food or even cook for yourself. I would highly recommend!
Stayed 3 nights in Sep 2024

8/10 Good

Olivier

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is great for quick trips, basic facilities but really clean and modern. Great customer service but not available 24/7, the cleaning has to be requested as my room want cleaned for 3 nights until I checked out. But I would recommend great location and value for money.
Stayed 3 nights in Sep 2024