DoubleTree by Hilton Hotel Bristol South - Cadbury House

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Hotel Bristol South - Cadbury House

Exterior
Reception
2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Loft, 1 King Bed | Bathroom | Designer toiletries, hair dryer, towels
Meeting facility

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
    Gym
  • Bar
    Bar
  • Hot Tub
    Hot Tub
  • Room service
    Room service
  • Parking available
    Parking available
  • Spa
    Spa

Explore the area

Map
Frost Hill, Congresbury, Bristol, England, BS49 5AD
  • Mendip Spring Golf and Country Club
    8 min drive
  • Clevedon Court
    11 min drive
  • Noah's Ark Zoo Farm
    18 min drive
  • Bristol (BRS-Bristol Intl.)
    13 min drive

Room options

Family Room, 1 Double Bed

  • 250 sq ft
  • Sleeps 4
  • 1 Double Bed

Junior Suite, 1 King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Room, 1 Bedroom

  • Sleeps 2
  • 1 Double Bed

Deluxe, Two Single Beds

  • 241 sq ft
  • Sleeps 2
  • 2 Twin Beds

Panoramic Suite

  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 252 sq ft
  • Sleeps 2
  • 1 King Bed

Loft, 1 King Bed

  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Double Bed (Deluxe)

  • Sleeps 4
  • 1 Double Bed

Family Room, 1 Double Bed (Connecting Rooms)

  • Sleeps 4
  • 1 Double Bed

Twin Room

  • 241 sq ft
  • Sleeps 2
  • 2 Twin Beds

Room, 1 King Bed

  • 245 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Yatton

With a stay at DoubleTree by Hilton Hotel Bristol South - Cadbury House in Bristol, you'll be 5.8 mi (9.4 km) from Clevedon Court and 8.3 mi (13.4 km) from Noah's Ark Zoo Farm. .This spa hotel is 9 mi (14.5 km) from Sand Bay Beach and 9.1 mi (14.6 km) from Chew Valley.

What's nearby

  • The Grand Pier - 16 min drive - 10.1 miles
  • Noah's Ark Zoo Farm - 18 min drive - 8.4 miles
  • Cheddar Gorge - 18 min drive - 9.5 miles
  • Ashton Gate Stadium - 19 min drive - 10.8 miles
  • Clifton Suspension Bridge - 20 min drive - 11.1 miles

Getting around

  • Yatton Station - 3 min drive
  • Bristol International Airport (BRS) - 13 min drive

Restaurants

  • ‪Bridge Inn New Lodge - ‬5 min drive
  • ‪Cadbury Garden Centre, part of the Blue Diamond Group - ‬10 min walk
  • ‪Full Quart - ‬6 min drive
  • ‪The Plough Inn - ‬2 min drive
  • ‪Marco Pierre White Steakhouse Bar & Grill - ‬2 min walk

About this property

DoubleTree by Hilton Hotel Bristol South - Cadbury House

Hotel with 2 restaurants, in the vicinity of Clevedon Court
DoubleTree by Hilton Hotel Bristol South - Cadbury House offers 132 accommodations with safes and designer toiletries. 37-inch LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided on request.

2 spa tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

TheSpa at Cadbury House has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Stay in one of 132 guestrooms featuring LCD televisions. 37-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 spa tubs, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite at Marco Pierre White Grill, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Marco Pierre White Grill - Overlooking the garden, this steakhouse serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
The Living Room - Overlooking the garden, this restaurant serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Bardolinos - Overlooking the garden, this bistro specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
24-hour room service is available.

Languages

English, French, German, Hungarian, Italian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 17.95 to 17.95 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Bardolinos
  • Marco Pierre White Grill
  • The Living Room

Things to do

  • 2 spa tubs
  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Free crib
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 17.95 to 17.95 per person
  • Uncovered self parking fee: GBP 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cadbury Bristol
Cadbury Hilton
Cadbury House
Cadbury House Bristol
Cadbury House Hotel
DoubleTree Cadbury
DoubleTree Cadbury Hilton Bristol
DoubleTree Hilton Bristol Cadbury House
DoubleTree Hilton Hotel Bristol South Cadbury House
Hilton DoubleTree Bristol Cadbury House
DoubleTree by Hilton Hotel Bristol South - Cadbury House Hotel
DoubleTree by Hilton Hotel Bristol South - Cadbury House Bristol

Reviews

8.2

Very Good

Rating 10 - Excellent. 470 out of 1003 reviews" "
Rating 8 - Good. 292 out of 1003 reviews" "
Rating 6 - Okay. 130 out of 1003 reviews" "
Rating 4 - Poor. 69 out of 1003 reviews" "
Rating 2 - Terrible. 42 out of 1003 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff. Hotel ideally located between Bristol if you want a city break or Weston-super-Mare if you want a trip to the seaside. Both approx 25mins away.
Stayed 2 nights in Aug 2024

10/10 Excellent

Maggy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Virginia

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Roger

Excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Lewis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this hotel last minute and couldn’t be happier with our choice, service was amazing and all very kind and happy to help, the restaurant at the hotel was lovely, good distance between place but also out of the way which was lovely. Plenty of things to do at the hotel especially when wanting to relax, was a lovely stay would definately return
Stayed 2 nights in Aug 2024

6/10 Okay

Lais

Disliked: Staff & service
It was good, staff at reception wasn’t very happy, they helped but it seamed they were annoyed at our questions… they charged us wrongly and again they got annoyed. I called several times to pay the correct amount and no one knew what I was talking about and kept saying call later, I even got a “call later I’m busy”… I gave up. Unlikely we’ll be back.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jenny

Stayed 1 night in Aug 2024

10/10 Excellent

Olive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely amazing , the room was very clean , bed was super comfy the room service option was very convenient and had lots on the menu to decide from , the swimming and gym was also fantastic easy to find , will definitely be staying here again
Stayed 1 night in Aug 2024

10/10 Excellent

Phil

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Peter

Stayed 1 night in Aug 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Adam

Stayed 1 night in Aug 2024

10/10 Excellent

Moana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel although it a bit far from town center
Stayed 1 night in Aug 2024

8/10 Good

Annette

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Would recommend everything apart from the very grumpy/unhelpful/borderline rude staff member who was manning reception when we arrived late last night. I would suggest that possibly hospitality should not be his chosen career path. Otherwise, very nice. Breakfast was first class.
Stayed 1 night in Aug 2024

10/10 Excellent

Hannah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing beautiful place
Nothing was too much trouble. Staff very friendly and helpful. Beautiful surroundings and great food. Breakfast was delicious and plentiful buffet style. The only small disappointment, although you are made aware of it, is the parking fee to be paid each day when you’re already paying for your stay and food and drinks etc. otherwise couldn’t fault it.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Helena

Traveled with family
Liked: Cleanliness, property conditions & facilities
Would not stay again - very average especially for what you pay. We put on ground floor - called floor zero and we had delivery lorry every morning- first one at 6.15 and Sunday morning at 8.15.
Stayed 2 nights in Aug 2024

10/10 Excellent

Joe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, lovely grounds, good facilities and delicious breakfast. I stayed here with my family whilst visiting Bristol and would definitely stay again and recommend it to others.
Stayed 1 night in Aug 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

A

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointed!
We were really looking forward to staying at this hotel, especially since it was the first trip my sisters, my mum, and I had together. The pictures looked gorgeous online, and we were excited. When we arrived, the scenery was just as beautiful as in the photos. However, our experience quickly went downhill. At check-in, we had to pay separately for parking, which we found absurd. The check-in process itself was ordinary, not particularly welcoming. We received our keys and headed to our two twin rooms. On the way, we noticed the corridors were quite dirty and in need of a good vacuum! One of our room doors was left slightly open, which was strange, but we didn't think much of it at the time. Later, we found a dirty towel with makeup stains in the bathroom, making us question the cleanliness of the room. The view from our rooms was of the car park, not the beautiful scenery we had seen in the pictures, which was really disappointing. Additionally, the toilet flush in the other room was not working properly. While the restaurant and breakfast were nice, the breakfast area was small and got very crowded. The spa was fully booked during our stay, and its appearance was not pleasing. The pool was small and always crowded, and the yoga classes were all booked up. There wasn't much to do! Overall, it was not a place I would return to or recommend. It simply wasn't worth the almost £780 we paid for a two-night stay for four people! Very disappointed
Stayed 2 nights in Aug 2024

4/10 Poor

John

Disliked: Room comfort
For the money the stay was very poor.
Couldn’t reach reception by car ( for my disabled wife.) due to cars totally blocking that entrance. Stayed 2 nights and room was not serviced on day 2 so ran out of tea and milk. Or mattress was terrible and needed replacing.
Stayed 2 nights in Aug 2024

8/10 Good

Mark

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
A nice hotel stay for one night, the bar area was not very clean for saying how much thay wnated to charge for the food. The pool did not feel the friendlyest of places but it was a nice room with balcony
Stayed 1 night in Aug 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel with two on site restaurants Parking is an extra cost
Stayed 4 nights in Jul 2024