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voco Brisbane City Centre, an IHG Hotel

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for voco Brisbane City Centre, an IHG Hotel

Exterior
Outdoor pool
Meeting facility
Exterior
Minibar, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Room service
  • Pool
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
85-87 North Quay, Brisbane, QLD, 4000
  • Brisbane City Hall
    3 min walk
  • Steamboat Espresso
    1 min walk
  • Brisbane Roma Street Station
    7 min walk
  • Brisbane, QLD (BNE)
    23 min drive

Room options

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

  • 237 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room (Upgraded)

Minibar, in-room safe, desk, laptop workspace

Standard Room (Upgraded)

  • 237 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 592 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, River View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, River View

  • 237 sq ft
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, River View

  • 366 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

  • 237 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, River View

View from room

Standard Room, 1 Queen Bed, River View

  • 237 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, Multiple Beds

  • 237 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds, River View

View from room

Standard Room, Multiple Beds, River View

  • 237 sq ft
  • River view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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Exterior

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includes taxes & fees
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About the neighborhood

Brisbane

Voco Brisbane City Centre, an IHG Hotel is in the heart of Brisbane, within a 5-minute walk of Brisbane City Hall and Treasury Casino. .This luxury hotel is 0.4 mi (0.6 km) from Queen Street Mall and 0.5 mi (0.9 km) from Museum of Brisbane.

What's nearby

  • Treasury Casino - 4 min walk
  • Queen Street Mall - 4 min walk
  • South Bank Parklands - 10 min walk
  • Roma Street Parkland - 11 min walk
  • Suncorp Stadium - 18 min walk

Getting around

  • Brisbane Roma Street Station - 7 min walk
  • Brisbane Airport (BNE) - 23 min drive

Restaurants

  • ‪Brisbane Quarter - ‬2 min walk
  • ‪Chocolate Soldier - ‬3 min walk
  • ‪Living Room Bar - ‬1 min walk
  • ‪Coffee Iconic - ‬2 min walk
  • ‪Criterion Tavern - ‬3 min walk

About this property

voco Brisbane City Centre, an IHG Hotel

Luxury Brisbane hotel in Brisbane Central Business District with a fitness center
Voco Brisbane City Centre, an IHG Hotel offers 194 accommodations with minibars and safes. 50-inch plasma televisions come with digital channels. Bathrooms include showers and hair dryers.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 194 guestrooms featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature hair dryers and toothbrushes and toothpaste. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a ballroom.
Grab a bite to eat at Zuma Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 16 meeting rooms. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Zuma Restaurant - This restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, Indonesian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 1 mile (AUD 36 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 28 to 40 for adults and AUD 5 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Zuma Restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 16 meeting rooms
  • Conference center

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 28 to 40 for adults, and AUD 5 to 30 for children
  • Nearby parking fee: AUD 36 per day (6562 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Brisbane Mercure Hotel
Mercure Brisbane
Mercure Hotel Brisbane
Brisbane Mercure
Mercure Brisbane Hotel Brisbane

voco Brisbane City Centre, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 110 out of 184 reviews" "
Rating 8 - Good. 56 out of 184 reviews" "
Rating 6 - Okay. 13 out of 184 reviews" "
Rating 4 - Poor. 4 out of 184 reviews" "
Rating 2 - Terrible. 1 out of 184 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Really great choice for breakfast and a great location overall
Stayed 1 night in Aug 2024

8/10 Good

Maria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great, location is convenient. Although they currentlu have road works happening out the front for the new metro, so the path is closed, so you do need to walk a block back to get around to the walking bridge to southbank. Room was spacious, however very dusty.
Stayed 2 nights in Sep 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service
Good location. Rooms were dated but comfortable. Restaurant staff for breakfast were incredibly friendly!!
Stayed 3 nights in May 2024

10/10 Excellent

Julie

Stayed 2 nights in Aug 2024

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to everything
Stayed 1 night in Aug 2024

2/10 Terrible

Hanxu

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The stuff at front desk and restaurant are good, but the housekeeping guy stole my watch during the stay, be sure to keep your item safe when you stay here
Stayed 4 nights in Aug 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jul 2024

8/10 Good

Andrew

Stayed 1 night in Aug 2024

10/10 Excellent

Cecilia

Stayed 1 night in Jul 2024

10/10 Excellent

Rohini

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only spend a night. Friendly staff. Check in with ease.
Stayed 1 night in Jul 2024

10/10 Excellent

Marlin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Jul 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, quiet location!!
Stayed 1 night in Jun 2024

10/10 Excellent

Gregory, Torquay

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable and room service was excellent. Reception staff were very helpful in sourcing an ethernet cable I needed for an item of medical equipment. Close to some excellent restaurants and a convenient stroll from South Bank and the convention center. Construction in the area is the only drawback.
Stayed 2 nights in Jul 2024

8/10 Good

Charles

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charles Rahim.loved the Voco Hotel in Brisbane, Australia.
Stayed 1 night in Jul 2024

8/10 Good

Katherine

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great room, comfortable firm bed. Parking is expensive!
Stayed 1 night in Jul 2024

10/10 Excellent

Harley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jul 2024

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great easy check in , great service
Stayed 1 night in Jun 2024

10/10 Excellent

Augusta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you we enjoyed our stay
Stayed 1 night in Jun 2024

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

6/10 Okay

Micheal

Business traveler
Liked: Cleanliness, staff & service, room comfort
A good place to stay
Basic hotel, good location with a great view of the river, room service was excellent
Stayed 2 nights in May 2024

8/10 Good

Liz

Business traveler
Liked: Cleanliness, staff & service, amenities
Limited dining options
Stayed 1 night in May 2024

10/10 Excellent

Yajie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice interior, comfortable bed and helpful staff. The breakfast is a bonus. The corridor is a little bit dusty and smelly. Should be improved. Overall experience is very good
Stayed 3 nights in Apr 2024

8/10 Good

Grant Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great view of the river and across to the South Bank and cultural area. Handy to town and trains. Staff and room were top notch
Stayed 3 nights in Apr 2024