Hotel Grand Chancellor Brisbane

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Grand Chancellor Brisbane

Property amenity
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Superior Suite | View from room
In-room safe, desk, soundproofing, iron/ironing board

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Room service
    Room service
  • Breakfast available
    Breakfast available

Explore the area

Map
23 Leichhardt St, Cnr Wickham Terrace, Spring Hill, QLD, 4000
  • Roma Street Parkland
    5 min walk
  • Queen Street Mall
    12 min walk
  • Treasury Casino
    16 min walk
  • Brisbane, QLD (BNE)
    15 min drive

Room options

Executive King Room

  • Sleeps 2
  • 1 King Bed

Superior Suite

  • 517 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

  • Sleeps 3
  • 2 Double Beds

Superior King Room - High Floor with Balcony

  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed

Deluxe King Room with Balcony

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room with Balcony

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Family Room

  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds OR 2 King Beds

Superior King Suites - High Floor with Balcony

  • Sleeps 2
  • 1 King Bed

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Family Room

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Deluxe Twin Room With Balcony

  • Sleeps 3
  • 2 Double Beds

Deluxe King Room With Balcony

  • Sleeps 2
  • 1 King Bed

Superior King Room-High Floor with Balcony

  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

  • Sleeps 3
  • 2 Double Beds

Executive King Room

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Brisbane

Hotel Grand Chancellor Brisbane is centrally located in Brisbane, a 5-minute walk from Roma Street Parkland and 12 minutes by foot from Queen Street Mall. .This hotel is 1 mi (1.6 km) from Chinatown Mall and 1 mi (1.7 km) from Suncorp Stadium.

What's nearby

  • Roma Street Parkland - 5 min walk - 0.3 miles
  • Queen Street Mall - 12 min walk - 0.7 miles
  • Suncorp Stadium - 2 min drive - 1.1 miles
  • Brisbane Convention and Exhibition Centre - 3 min drive - 1.8 miles
  • The Gabba - 4 min drive - 2.5 miles

Getting around

  • Brisbane Central Station - 9 min walk
  • Brisbane Airport (BNE) - 15 min drive

Restaurants

  • ‪Frescos Restaurant - ‬1 min walk
  • ‪Domino's Pizza - ‬5 min walk
  • ‪Metro Hotel Tower Mill - ‬7 min walk
  • ‪The Garden Room - ‬5 min walk
  • ‪Knowhere Brisbane - ‬5 min walk

About this property

Hotel Grand Chancellor Brisbane

Hotel with a fitness center, a quick walk to Roma Street Parkland
Hotel Grand Chancellor Brisbane offers 230 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 230 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Stop by the hotel's restaurant, Frescos Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Frescos Restaurant - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), Dutch, English, Filipino, French, German, Japanese, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (AUD 30 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 30 for adults and AUD 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Frescos Restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch HDTV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 30.00
Express check-out available

Special check-in instructions

The property charges 3.18 percent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Mobile payments, including Apple Pay, Android Pay, or Digital Wallet, are not accepted for payment or pre-authorizations. Guests must present a valid, physical debit or credit card at check-in with a matching photo ID.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 30 for adults and AUD 12 for children
  • Self parking fee: AUD 30 per night (in/out privileges)
  • Late check-out fee: AUD 30.00 (subject to availability)
  • Credit card charges are subject to a surcharge of 3.18 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for onsite payments
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas has a 4-device limit

Property is also known as

Hotel Grand Chancellor Brisbane Spring Hill
Hotel Grand Chancellor Brisbane
Grand Chancellor Brisbane Spring Hill
Grand Chancellor Brisbane
Hotel Grand Chancellor Brisbane Hotel
Hotel Grand Chancellor Brisbane Spring Hill
Hotel Grand Chancellor Brisbane Hotel Spring Hill

Reviews

8.8

Excellent

Rating 10 - Excellent. 577 out of 1000 reviews" "
Rating 8 - Good. 297 out of 1000 reviews" "
Rating 6 - Okay. 75 out of 1000 reviews" "
Rating 4 - Poor. 35 out of 1000 reviews" "
Rating 2 - Terrible. 16 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2024

10/10 Excellent

CAROLYN

Liked: Cleanliness
Stayed 1 night in May 2024

8/10 Good

Alarnah

Traveled with family and small children, Business traveler
Liked: Staff & service
The mixer tap i. The shower need attention and also the thing that lays across the end of the while nice but it was dirty
Stayed 1 night in Aug 2024

6/10 Okay

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Some decent coffee at breakfast would be a great innovation!
Stayed 1 night in Aug 2024

10/10 Excellent

Narelle

Business traveler
Great location. Staff amazing.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy rooms next door with very loud noisy adults and children at 1,30 in the morning. Very upsetting
Stayed 2 nights in Jul 2024

8/10 Good

Chad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice hotel with a great pool, gym and restaurant/bar. And the free parking was a massive bonus. Unfortunately, bars and restaurants are quite a long walk away, and as it’s at the top of a hill, it’s always an uphill climb to return.
Stayed 3 nights in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Caroline

Stayed 1 night in Jul 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Front of house staff were amazing. Very friendly and helpful
Stayed 2 nights in Jul 2024

10/10 Excellent

Jenna

Stayed 2 nights in Jul 2024

6/10 Okay

Eden

Disliked: Property conditions & facilities
Good room terrible bathroom. Whole bathroom filled with water when shower and then had to stand in water going to the toilet.
Stayed 2 nights in Jul 2024

6/10 Okay

John

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No street signage to indicate where to park or where reception was. Could have included that in the email sent to advertise dining. Interior colour scheme dark and dismal. DeLuxe King Size room small and tight. Bathroom more so. Small tight balcony, but view of Brisbane was excellent.
Stayed 2 nights in Jul 2024

10/10 Excellent

Erin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently, clean and the dining was good
Stayed 2 nights in Jul 2024

2/10 Terrible

Tram, Hope Island

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Ashleigh

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay and the room was perfect for a family or group of friends. Check in was easy and parking was undercover
Stayed 1 night in Jul 2024

10/10 Excellent

Leanne

Stayed 1 night in Jul 2024

8/10 Good

Samuel

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
A good all-round option for Brisbane
Always a good place to stay. The rooms are just the right size and quite clean. The hotel is perfectly located in Brisbane being just a short walk away from the centre of the city, yet, in a slightly quieter area. Overall, the quality is still there but service has gone down over the years. The hotel is also showing signs of heavy use and wear and tear here and there (missing power point leaving an open hole in the room, for instance).
Stayed 1 night in Jul 2024

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great stay, just a little shocked at the parking bill upon checkout. But overall a nice time at Grand Chancellor
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, very clean and comfortable, although room was a bit dark (brown walls).
Stayed 2 nights in Jun 2024

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money. Convenient location. Nice room and comfortable bed.
Stayed 3 nights in Jun 2024

6/10 Okay

Daniela

Stayed 1 night in Jun 2024

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a over night stay for work
Stayed 1 night in Jun 2024