I hate giving a bad review but this property definitely needs upgraded everywhere except with front desk staff who were very kind and helpful. First, our room key card lock was broken (and the 2nd room they tried to give us) so we had to have staff unlock our door with the master key everytime we wanted in to the room. Secondly, the door peep hole was broken and filled in with a tissue ( that hung out on the inside. In addition, the floors were dirty, the sink had short hairs all over in it (hoping a man shaved :/ ), one of the washcloths was crusty with brown stuff on it and the bedding had quite a few non-descript stains. The AC worked but had a terrible noise coming from it which sounded like someone breaking in through the window. On the good side, staff were friendly and breakfast was sufficient the first morning (we didn't stay through the night on the 2nd night).