4/10 Poor
Julia
Traveled with family and small children
Sep 1, 2024
Disliked: Cleanliness
I was denied check in at the front desk because I was told that I needed to show my son’s birth certificate. I had never been asked that in any other hotel. I had our passports and we share a last name but that wasn’t enough. I had to leave and procure the documents and returned hours later. You have to park on the street and then return to the car with a parking lot voucher, so beware of the inconvenience if you have small children etc. when I got upstairs, The room was musky and smelled of cheap cleaning supplies. It immediately set off my allergies and I left within minutes. As I was driving out of the very narrow parking lot, I saw a huge stack of uncovered mattress being stored. What a hassle of a night! I come to Brasilia often and will never return to “Quality” Suites again.
Julia
Stayed 1 night in Aug 2024