I booked this hotel in August, because it had a hot tub. I could have booked a cheaper hotel without a hot tub, but chose to pay more money at this hotel to be able to use a hot tub. However, when I arrived, it turned out that their hot tub broke the night before, and it was not working during my entire stay. I asked the hotel for a discount to reflect the fact that I was not able to use an amenity that I paid for, and they refused. I understand that anything can break and it is beyond their control. However, they still charged me for what they failed to deliver.