Suncliff Hotel - OCEANA COLLECTION

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Suncliff Hotel - OCEANA COLLECTION

Superior Double Room, Balcony, Ocean View (Penthouse) | Balcony view
Superior Double Room, Balcony, Ocean View (Penthouse) | Balcony
Indoor pool
Beach/ocean view
Water view

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Gym
  • Spa
  • Room service
  • 24/7 front desk
  • Pool

Explore the area

Map
29 East Overcliff Drive, Bournemouth, England, BH1 3AG
  • Bournemouth Beach
    4 min walk
  • Russell-Cotes Art Gallery and Museum
    6 min walk
  • Bournemouth Pavillion Theatre
    9 min walk
  • Bournemouth (BOH-Bournemouth Intl.)
    13 min drive

Room options

Family Room, 1 Bedroom, Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Seaview Twin

  • 124 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Standard Single Room

  • 91 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Family Room ( Sleeps 5)

  • 215 sq ft
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 1 Twin Bunk Bed

Family Triple Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Budget Single Room

  • Sleeps 1
  • 1 Twin Bed

Double Room, Ocean View

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Economy Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Family Room (Sleeps 6)

  • 215 sq ft
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Twin Bunk Bed

Standard Twin Room

  • 124 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard King or Twin

  • 124 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Double Room, Terrace, Ocean View

  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • 139 sq ft
  • Sleeps 2
  • 1 Double Bed

Family Quadruple Room

  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

Superior Double Room, Balcony, Ocean View (Penthouse)

  • Sleeps 2
  • 1 Double Bed

Similar properties

About the neighborhood

Bournemouth

With a stay at Suncliff Hotel - OCEANA COLLECTION in Bournemouth (Bournemouth City Centre), you'll be a 4-minute walk from Bournemouth Beach and 12 minutes by foot from Bournemouth International Centre. .This beach hotel is 7.6 mi (12.3 km) from New Forest National Park and 6.4 mi (10.4 km) from Poole Harbour.

What's nearby

  • Bournemouth Beach - 4 min walk - 0.3 miles
  • Bournemouth Pavillion Theatre - 9 min walk - 0.5 miles
  • Oceanarium - 10 min walk - 0.6 miles
  • Bournemouth Pier - 12 min walk - 0.6 miles
  • Bournemouth International Centre - 12 min walk - 0.7 miles

Getting around

  • Bournemouth Station - 16 min walk
  • Bournemouth (BOH-Bournemouth Intl.) - 13 min drive

Restaurants

  • ‪O'Neill's - ‬6 min walk
  • ‪Sharkey's American Pool Bar & Grill - ‬6 min walk
  • ‪Naked Coffee - ‬6 min walk
  • ‪Korean Grill - ‬6 min walk
  • ‪Dosa World - ‬6 min walk

About this property

Suncliff Hotel - OCEANA COLLECTION

Beach hotel with a full-service spa and a conference center
Suncliff Hotel - OCEANA COLLECTION offers 99 accommodations with coffee/tea makers and hair dryers. LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Bournemouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including hydrotherapy, reflexology, and thalassotherapy.
Stay in one of 99 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy British cuisine at Atlantis, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 7:30 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:30 AM and 9:30 AM and on weekends between 8:00 AM and 10:00 AM.
Atlantis - This restaurant specializes in British cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Languages

English, German, Greek, Italian, Latvian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 12 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 12.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Atlantis

Things to do

  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool (guest access)
  • Racquetball/squash
  • Sauna

Family friendly

  • Access to nearby outdoor pool
  • Children's books
  • Children's dinnerware
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Swedish massages
  • Thalassotherapy

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night, plus a deposit of GBP 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 6.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.95 for adults and GBP 7.95 for children
  • Self parking fee: GBP 12.00 per night
  • Pet deposit: GBP 50 per stay
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Crib (infant bed) fee: GBP 6.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Suncliff
Suncliff Bournemouth
Suncliff Hotel OCEANA COLLECTION Bournemouth
Suncliff Hotel Bournemouth
Suncliff Hotel OCEANA COLLECTION
Suncliff OCEANA COLLECTION Bournemouth
Suncliff OCEANA COLLECTION
Suncliff Hotel
Suncliff Oceana Collection
Suncliff Hotel - OCEANA COLLECTION Hotel
Suncliff Hotel - OCEANA COLLECTION Bournemouth
Suncliff Hotel - OCEANA COLLECTION Hotel Bournemouth

Suncliff Hotel - OCEANA COLLECTION Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 219 out of 1044 reviews" "
Rating 8 - Good. 380 out of 1044 reviews" "
Rating 6 - Okay. 239 out of 1044 reviews" "
Rating 4 - Poor. 109 out of 1044 reviews" "
Rating 2 - Terrible. 97 out of 1044 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Abdou

Stayed 3 nights in Aug 2024

6/10 Okay

Mrs S

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is clean and tidy but rather tired. It seems very impersonal and not very organised. I think they have just changed the system and are trying to get to grips with it but there is a definite staff shortage. There is only one barman and he has to also serve the food in the bar so queues form at peak times. It needs to be more welcoming and more information given as you have to keep going and asking.
Stayed 2 nights in Aug 2024

8/10 Good

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly staff
Stayed 1 night in Aug 2024

4/10 Poor

namita

Traveled with family
Disliked: Room comfort
Not great experience, tab in basin very old style, room was far away from lift , very less parking available even though it was paid, less option for vegetarian for breakfast
Stayed 2 nights in Aug 2024

2/10 Terrible

Christine

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
It was my mothers 80th! Terrible service, room was so dated. Black ground in bathroom. Shower did not work. Our whole view was a generator blocking our window with a pigeon nesting rest outside our window.
Stayed 2 nights in Aug 2024

2/10 Terrible

MR WILLIAM

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty sheets…so noisy. Small rooms.
Stayed 1 night in Aug 2024

6/10 Okay

Anne

Traveled with family and small children
Liked: Cleanliness, staff & service
Very friendly and helpful staff. Was a long walk to the beach. Could use next door hotel ( part of the chain) outside pool which was good as weather was hot for some of our stay. Could use Suncliff indoor pool but was very busy. Breakfast okay.. hot and cold choices. Rooms clean and beds comfortable. Unfortunately children staying there were allowed to run around at night and bang on peoples doors.. Did report it to reception.
Stayed 3 nights in Aug 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The outside tables and chairs needed and decking needs a complete revamp.bedroom could do with having a small fridge and air con .
Stayed 2 nights in Aug 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jerriel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice stay
Our stay was good. We used the indoor pool for most of our stay, the swimming pool room was warm but the pool was really cold. Took a while to adjust to the temperature but even that we were shivering still. The bar area was nice, spacious and comfortable. The beach was near by, as well as walking to the high street if we needed more snacks for the room.
Stayed 3 nights in Aug 2024

6/10 Okay

Michael, Isle of Wight

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My single room was a little better than I had last year ,the bathroom was much better and the bed and furniture are ok. It really needs new windows and carpet and decorating, as does much of the hotel. The food was ok but we only ate there once as the beer was undrinkable. I took first pint back which they replaced without fuss ,from a different pump but not much better. I tried a different beer but left it after a mouthful .perhaps the lagers are better ? we ate and drank elsewhere after that. The pool is ok but an odd shape but still ok.
Stayed 4 nights in Aug 2024

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Penthouse room was great
Penthouse room was large and comfortable with great views
Stayed 1 night in Aug 2024

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Stayed 2 nights in Aug 2024

4/10 Poor

Nick

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Arianda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were cosy ,floors thought very squeeky could hear people above us walking,bathroom dated needs work Swimming pool was great and lovely upgraded changing rooms Friendly staff and very helpful
Stayed 1 night in Aug 2024

8/10 Good

joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, receptionist very friendly and helpful. Would stay here again
Stayed 2 nights in Jul 2024

10/10 Excellent

annnie

Stayed 1 night in Apr 2024

2/10 Terrible

Lamia

Stayed 2 nights in Jul 2024

6/10 Okay

Amanda

Liked: Amenities
Disliked: Cleanliness, staff & service
Restaurant and breakfast staff were wonderful (lady with red, short hair was quite pleasant, can’t remember her name, she was super kind and professional). Live music was great too. Reception staff however are quite irritable and not very competent. Had to repeat myself so many times when requesting to keep the same room for two separate reservations we made. This resulted in 3 visits to reception when it could have been resolved in under 2 minutes. Wait times to be seen by a receptionist were ridiculously long too. Staff didn’t provide any information about the facilities available at the hotel and not once they gave us any information about the location of breakfast and restaurant. We didn’t find out there were lifts available until our last day. They simply handed us a keycard and not one piece of information was given to us so we had to ask receptionists for information about the hotel several times. Receptionist Anusha was quite rude and unwilling to help us. The room was boiling hot and the fan provided didn’t work properly, luckily we bought one from home which kept us cool during the night.
Stayed 1 night in Jul 2024

2/10 Terrible

Emma

Traveled with pets, Traveled with family
Disliked: Staff & service, property conditions & facilities
terrible check in don’t think i would stay again and very under staffed.
Stayed 1 night in Jul 2024

10/10 Excellent

Gina

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great stay.
Stayed 3 nights in Jul 2024

8/10 Good

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice to walk
Stayed 2 nights in Jul 2024

6/10 Okay

Rita

Traveled with family
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Amardeep

Disliked: Cleanliness
Stayed 1 night in Jul 2024