Suncliff Hotel - OCEANA COLLECTION

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Suncliff Hotel - OCEANA COLLECTION

Superior Double Room, Balcony, Ocean View (Penthouse) | Balcony view
Superior Double Room, Balcony, Ocean View (Penthouse) | Balcony
Beach/ocean view
Water view
Indoor pool

Reviews

7.2 out of 10

Good

Popular amenities

  • Gym
  • Bar
  • Spa
  • Room service
  • 24/7 front desk
  • Parking available

Explore the area

Map
29 East Overcliff Drive, Bournemouth, England, BH1 3AG
  • Bournemouth Beach
    4 min walk
  • Arbor
    2 min walk
  • Bournemouth Station
    16 min walk
  • Bournemouth (BOH-Bournemouth Intl.)
    13 min drive

Room options

Family Room, 1 Bedroom, Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Seaview Twin

  • 124 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Standard Single Room

  • 91 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Family Room ( Sleeps 5)

  • 215 sq ft
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 1 Twin Bunk Bed

Family Triple Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Budget Single Room

  • Sleeps 1
  • 1 Twin Bed

Double Room, Ocean View

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Economy Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Family Room (Sleeps 6)

  • 215 sq ft
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Twin Bunk Bed

Standard Twin Room

  • 124 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard King or Twin

  • 124 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Double Room, Terrace, Ocean View

  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • 139 sq ft
  • Sleeps 2
  • 1 Double Bed

Family Quadruple Room

  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

Superior Double Room, Balcony, Ocean View (Penthouse)

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Bournemouth

With a stay at Suncliff Hotel - OCEANA COLLECTION in Bournemouth (Bournemouth City Centre), you'll be within a 15-minute drive of Poole Harbour and New Forest National Park. .This beach hotel is 0.2 mi (0.3 km) from Bournemouth Beach and 14.2 mi (22.9 km) from Corfe Castle.

What's nearby

  • Bournemouth Beach - 4 min walk
  • Bournemouth Pavillion Theatre - 9 min walk
  • Bournemouth Pier - 12 min walk
  • Bournemouth International Centre - 12 min walk
  • O2 Academy Bournemouth - 4 min drive

Getting around

  • Bournemouth Station - 16 min walk
  • Bournemouth (BOH-Bournemouth Intl.) - 13 min drive

Restaurants

  • ‪O'Neill's - ‬6 min walk
  • ‪Sharkey's American Pool Bar & Grill - ‬6 min walk
  • ‪Naked Coffee - ‬6 min walk
  • ‪Korean Grill - ‬6 min walk
  • ‪Dosa World - ‬6 min walk

About this property

Suncliff Hotel - OCEANA COLLECTION

Beach hotel with indoor pool, near Bournemouth Beach
Suncliff Hotel - OCEANA COLLECTION offers 99 accommodations with coffee/tea makers and hair dryers. LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Bournemouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including hydrotherapy, reflexology, and thalassotherapy.
Stay in one of 99 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy British cuisine at Atlantis, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 7:30 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:30 AM and 9:30 AM and on weekends between 8:00 AM and 10:00 AM.
Atlantis - This restaurant specializes in British cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Languages

English, German, Greek, Italian, Latvian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 12 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 12.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Atlantis

Things to do

  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool (guest access)
  • Racquetball/squash
  • Sauna

Family friendly

  • Access to nearby outdoor pool
  • Children's books
  • Children's dinnerware
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Swedish massages
  • Thalassotherapy

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night, plus a deposit of GBP 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 6.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.95 for adults and GBP 7.95 for children
  • Self parking fee: GBP 12.00 per night
  • Pet deposit: GBP 50 per stay
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Crib (infant bed) fee: GBP 6.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Suncliff
Suncliff Bournemouth
Suncliff Hotel OCEANA COLLECTION Bournemouth
Suncliff Hotel Bournemouth
Suncliff Hotel OCEANA COLLECTION
Suncliff OCEANA COLLECTION Bournemouth
Suncliff OCEANA COLLECTION
Suncliff Hotel
Suncliff Oceana Collection
Suncliff Hotel - OCEANA COLLECTION Hotel
Suncliff Hotel - OCEANA COLLECTION Bournemouth
Suncliff Hotel - OCEANA COLLECTION Hotel Bournemouth

Suncliff Hotel - OCEANA COLLECTION Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 214 out of 1003 reviews" "
Rating 8 - Good. 366 out of 1003 reviews" "
Rating 6 - Okay. 226 out of 1003 reviews" "
Rating 4 - Poor. 104 out of 1003 reviews" "
Rating 2 - Terrible. 93 out of 1003 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

DEBBIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the hotel . The check in process was quick and professional. The staff were friendly. I only stayed two nights but my room was cleaned on both days and towels replaced,
Stayed 2 nights in Sep 2024

6/10 Okay

Lee

Traveled with partner
Liked: Cleanliness, staff & service
Good spot facing the sea,nice area.Room was tiny and should have been described as compact ruther than standard.Hotel full of coach parties and very old people.Breakfast was ok,but once the trays were empty there was no restocking of food,so get down there 45 mins before it closes to make sure you have enough to eat.
Stayed 3 nights in Sep 2024

10/10 Excellent

Emma

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Suncliffe Oceana for the air show and I have to say the staff were excellent organising everything, especially the parking. The front desk staff were very helpful throughout our stay and the surprise of evening entertainment was lovely. Very enjoyable stay and will definitely be back to stay again.
Stayed 2 nights in Aug 2024

6/10 Okay

Julie

Liked: Cleanliness, staff & service
Clean with kind staff
Stayed 3 nights in Sep 2024

4/10 Poor

Eamonn

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
First room they gave us room34 had a broken bed
Stayed 2 nights in Sep 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Room clean and comfortable. Staff very friendly and helpful. Excellent value for money.
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Stayed 1 night in Aug 2024

6/10 Okay

Kesinee

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Margaret

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Airshow weekend
This was during the air show and a great emphasis was placed on the corporate hospitality/ private function visitors to the detriment of other guests. My husband waited, along with others for over 25 mins at the bar whilst the corporate guests were served. No bar meals only sandwiches, not told about this in advance unlike parking/road closure arrangements. This would have enabled us to make alternative arrangements for our evening meal on Friday. On previous occasions our daughter and son in law have come to the hotel for excellent bar meals a great disappointment that they had been cancelled, would have been helpful if a message had been sent along with the parking message. Overall a lack of sufficient staff in the circumstances, all were visibly under duress and did their best in difficult circumstances.
Stayed 3 nights in Aug 2024

6/10 Okay

Lisa

Traveled with group
Disliked: Property conditions & facilities
Nice location Customer service on reception wasn’t great No dining available since there were private functions on….
Stayed 2 nights in Aug 2024

2/10 Terrible

jodie

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We booked to stay for the air show. Prior to me booking the Suncliffe i called them directly to check that we were able to use the outside pools at their adjoining hotels (both part of the Oceana group) i was reassured that we would be able to make use of all the facilities so i booked. However when we arrived we were told we were not able to use the outdoor pools, we weren't able to sit out on the hotels terrace to enjoy the airshow, we couldn't use the pub in the hotel and if we wanted to eat there we had to pre order at reception and eat in the basement restaurant. We were really excited for our stay but the above put a dampner on our time there and will not come back to this hotel again.
Stayed 2 nights in Aug 2024

4/10 Poor

Christopher

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Lee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel will come back
Great day great staff and really enjoyed the stay and the room,special mention to sale who went above and beyond to ensure we had a great stay ,only downside the staff at reception aren’t very welcoming ,I get they are busy but they are the gateway to the hotel and were polite enough but didn’t really interact or make you feel important whereas bar staff and other staff around the hotel were super friendly and made you feel welcomed.even the catering manager made a point of saying hello.reception only interacted when you approached them but you felt more like you were a distraction from what they were doing rather than a guest
Stayed 1 night in Aug 2024

10/10 Excellent

P

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my son enjoyed our stay. The staff were amazing, the pool and breakfast was great as well.
Stayed 1 night in Aug 2024

4/10 Poor

Ishmael

Traveled with group
Disliked: Staff & service
Breakfast wasn’t the best and the windows needs a good clean. Overall you get what you pay for.
Stayed 1 night in Aug 2024

6/10 Okay

Abdou

Stayed 3 nights in Aug 2024

6/10 Okay

Mrs S

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is clean and tidy but rather tired. It seems very impersonal and not very organised. I think they have just changed the system and are trying to get to grips with it but there is a definite staff shortage. There is only one barman and he has to also serve the food in the bar so queues form at peak times. It needs to be more welcoming and more information given as you have to keep going and asking.
Stayed 2 nights in Aug 2024

8/10 Good

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly staff
Stayed 1 night in Aug 2024

4/10 Poor

namita

Traveled with family
Disliked: Room comfort
Not great experience, tab in basin very old style, room was far away from lift , very less parking available even though it was paid, less option for vegetarian for breakfast
Stayed 2 nights in Aug 2024

2/10 Terrible

Christine

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
It was my mothers 80th! Terrible service, room was so dated. Black ground in bathroom. Shower did not work. Our whole view was a generator blocking our window with a pigeon nesting rest outside our window.
Stayed 2 nights in Aug 2024

2/10 Terrible

MR WILLIAM

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty sheets…so noisy. Small rooms.
Stayed 1 night in Aug 2024

6/10 Okay

Anne

Traveled with family and small children
Liked: Cleanliness, staff & service
Very friendly and helpful staff. Was a long walk to the beach. Could use next door hotel ( part of the chain) outside pool which was good as weather was hot for some of our stay. Could use Suncliff indoor pool but was very busy. Breakfast okay.. hot and cold choices. Rooms clean and beds comfortable. Unfortunately children staying there were allowed to run around at night and bang on peoples doors.. Did report it to reception.
Stayed 3 nights in Aug 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The outside tables and chairs needed and decking needs a complete revamp.bedroom could do with having a small fridge and air con .
Stayed 2 nights in Aug 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jerriel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice stay
Our stay was good. We used the indoor pool for most of our stay, the swimming pool room was warm but the pool was really cold. Took a while to adjust to the temperature but even that we were shivering still. The bar area was nice, spacious and comfortable. The beach was near by, as well as walking to the high street if we needed more snacks for the room.
Stayed 3 nights in Aug 2024