There are a lot of positives here, but some quirks to be aware of. Arriving, you'll walk in the door on the first floor, then take an elevator up to 4 which is lobby level. Here you'll find the friendly staff, a bar and breakfast area (which also has a lunch/dinner menu), and a lot of sitting areas. This includes a number of conference rooms that I believe you have to reserve, but would be very nice for people on a business trip. Our room was nice, but may surprise some as it's one room, with sort of a partitioned area for toilet & shower, the sink is out in the room itself, and a giant bed wedged into the back wall against the window. So for one person, no problem at all. If you're two people, make sure you are very compatible, as maneuvering for space on the bed, and getting in and out of the bed, are more of an adventure than a typical hotel room with end tables on both sides and space to walk around. Not to mention the bathroom just being more or less in the middle of the room. For us, it was fine. Everything was well kept, and all the tech and connections and such was very good. A big selling point for us is the easy walk over to the North End. Others may be interested that it's next door to North Station. Overall highly recommended, but it is good I think to understand this is not what most people might think of as a "normal" hotel in a few interesting ways, so if that seems like a concern, a little research might be in order to make sure this is the place for you.